Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 214,890 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 214,890 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 1st February 2026

Zoe W

6044

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Bought as a Christmas present for my Granddaughter, she loves it.”

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Posted 1 month ago

“Arrived on time”

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Posted 1 month ago

“Really easy”

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Posted 1 month ago

“Easy to navigate and find what I wanted”

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Posted 1 month ago

“Very easy to order on line and product arrived promptly.”

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Posted 1 month ago

“Very good, product as described”

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Posted 1 month ago

“Very easy to shop and navigate. Lovely layout and love all the products on Oliver Bonus.”

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Posted 1 month ago

“Both good - great customer service”

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Posted 1 month ago

“Easy to manage on line. Have t visited a shop yet but will do so now.”

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Posted 1 month ago

“Very straightforward to find what I wanted for my partner's Christmas present and check out process was easy.”

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Posted 1 month ago

“Great website experience”

Oliver Bonas 5 star review on 30th December 2025

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Posted 1 month ago

“Great! Easy to use”

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Posted 1 month ago

“Very good l- had no issues at all with the website being slow and everything was easy to use (checkout and the site as a whole)”

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Posted 1 month ago

“Busy as it was Christmas but always good”

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Posted 1 month ago

“Excellent mugs”

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Posted 1 month ago

“Easy to find what I needed and speedy delivery”

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Posted 1 month ago

“Really easy to use the website”

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Posted 1 month ago

“Online shopping no problem, but the delivery, by slave labour (Evri) was shoddy and I vowed never to shop with you again. Parcel dumped in a corner of the garden, sodden by the time it was discovered.”

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Posted 1 month ago

Hi there, We're sorry to hear your parcel wasn't delivered correctly by Evri and the items became wet as a result of this. This isn't the usual delivery service we aim for at all and we completely understand how disappointing this must be for you. Please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

“Beautiful jewellery and excellent customer service”

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Posted 1 month ago

“A very simple process buying online, the delivery was very prompt, even though it was the Christmas period. Very good service.”

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Posted 1 month ago

Oliver Bonas is rated 4.8 based on 214,890 reviews