Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 227,784 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 227,784 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 25th September 2026

6089

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such beautiful quality . Worth the money as the quality is good. Usually go down a dress size but that’s fine ! Easy website and quick delivery.”

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Posted 2 months ago

“Love the OB website! So many gorgeous products. Easy to use, and to purchase.”

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Posted 2 months ago

“Good website easy to use.”

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Posted 2 months ago

“Fabulous clothes and customer service.”

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Posted 2 months ago

“Love Oliver Bonas, great quality.”

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Posted 2 months ago

“The website is so easy to use. Kept up to date as to when your order will arrive and items always well packaged.”

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Posted 2 months ago

“Ordered online, prompt delivery.”

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Posted 2 months ago

“Great website”

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Posted 2 months ago

“Always a pleasant experience”

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Posted 2 months ago

“Brought three lamp, they are beautiful, very good quality and good value for money, certainly recommend these lamps to anyone, they are beautiful”

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Posted 2 months ago

“Items were easy to order. Delivery was really fast. Items well packaged”

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Posted 2 months ago

“Excellent and easy to use”

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Posted 2 months ago

“Great website, easy to navigate”

Oliver Bonas 5 star review on 23rd July 2026

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Posted 2 months ago

“Terrible. My order never arrived & after contacting them they referred me to their carrier to sort it out🤷‍♀️. I had to keep contacting Oliver Bonus to receive a refund as the carrier had lost the parcel. Terrible customer service ☹️. Will not buy from this company again.”

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Posted 2 months ago

Hi Karen, We're sorry to hear your experience when contacting our customer service team on your delivery. We completely understand and acknowledge your feedback on our service. We are more than happy to look into this further if you wanted to get back in touch with our customer service team again using the link below. Please send an email with 'Review follow up' as the subject, we’ll look into this for you and do everything we can to get it sorted quickly. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 2 months ago

“The Horsham store had sold out of these sandals, but the staff kindly ordered them online for me. The process was easy, and the service was excellent. I'd definitely use this in-store service again.”

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Posted 2 months ago

“São lindas! Presenteei minha amiga e ela amou.”

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Posted 2 months ago

“Item ordered delivered well packaged and quickly.”

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Posted 2 months ago

“Beautiful as ever. A feast for the eyes & soul with the gorgeous, fun, funky items to mooch.”

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Posted 2 months ago

“Very good service”

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Posted 2 months ago

“I tried on a dress in the store in Chester. Unfortunately they did not have it in my size and it was sold out online. Other dresses were suggested by the really helpful assistant who took time to try and find out exactly what I wanted but my heart was set on the dress I originally tried. I kept looking on line and eventually it came back into stock. Now purchased and it is perfect”

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Posted 2 months ago

Oliver Bonas is rated 4.8 based on 227,784 reviews