Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Chessington
Rating: 4.80

4.8 Rating 171,428 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 171,428 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Oliver Bonas Review Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park
Chessington
KT9 1TQ

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Oliver Bonas 5 star review on 6th August 2023

5351

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They look fabulous in images but they are tiny, was disappointed!”

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Posted 4 months ago

“Ok. The website was fine to use and order with”

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Posted 4 months ago

“Store was small but checkout was efficient. Pricey.”

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(Manchester Picadilly) - Posted 4 months ago

“Easy to use and seamless”

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Posted 4 months ago

“Good designs”

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Posted 4 months ago

“I was disappointed at first the bag wasn't medium,as this was in the original listing. It is small but the colour matches the dress so I decided to keep it.The dress sized big so I had to return it for a smaller size.”

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Posted 4 months ago

“Easy to use website”

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Posted 4 months ago

“Items sent in so much packaging I regretted ordering them as delivery”

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Posted 4 months ago

“Ok, slightly annoying when you scroll through and select an item. When you go back, it takes you to the start of the items again.”

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Posted 4 months ago

“could of had better pictures”

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Posted 4 months ago

“Easy ordering but wish I'd known items were so light as would've ordered something else”

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Posted 4 months ago

“Fine no problem”

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Posted 4 months ago

“Easy to order and pay. Unfortunately, delivery let this company down. Ordered and paid for next day delivery to receive item for Christmas Day (actually gave myself an extra day just in case) and it arrived after Christmas. Waste of money and time. I suppose that's what happens when a company goes for the cheapest option with Evri.”

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Posted 4 months ago

“Shop was lovely as ever but my £5 voucher wouldn't go through. Not the fault of the staff as they tried and tried. I've emailed OB but no response.”

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(Sheffield) - Posted 4 months ago

Hi there, We are sorry to hear that your £5 voucher did not go through and you have not received a response from us. This is not the usual service we expect for our customers at all. Please get in touch with us via our Live Chat or Phone channels via the link below and our customer service team will be happy to have a look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 4 months ago

“Very slow website when scrolling through filtered items”

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Posted 4 months ago

“Pretty, but the design on front you can’t see, as the earring moves”

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Posted 4 months ago

Hi there, We are sorry to hear that you cannot see the design on your earrings, this is not what we would expect from any of our items at all. Please kindly get in touch with our customer services team in the link below and we will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 4 months ago

“The website was good.”

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Posted 4 months ago

“Order came quickly.”

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Posted 4 months ago

“Easy to use but a size of the item would have helped me make my choice”

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Posted 4 months ago

Hi there, We are sorry to hear that our website was not helpful in making your purchase. We do have sizing guides on our website for all of our products, you can view this by clicking 'Size Guide' on the product page. If you need any further help, our customer service team is always happy to help in the link below. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 4 months ago

“Fine but doesn't recognise a gift card is different”

Helpful Report

Posted 4 months ago

Hi there, We are sorry to hear that our website does not recognise your gift card, this is not the usual service we aim for at all. Please kindly contact our customer services team in the link below and we will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 4 months ago

Oliver Bonas is rated 4.8 based on 171,428 reviews