Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 203,746 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 203,746 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Oliver Bonas Review Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 26th August 2025

5941

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Okay and okay.”

Helpful Report

Posted 1 year ago

“Store staff are always lovely and helpful, the website isn't super mobile friendly”

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Posted 1 year ago

“Unfortunately the jewellery box was damaged but I will return it to the store foe a replacement. However the jewellery box is beautiful.”

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Posted 1 year ago

“I was waiting for my size (10) to come in stock..kept checking back and eventually grabbed 1”

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Posted 1 year ago

“I think website was a bit clunky - kept going back to beginning of page after viewing an item rather than to last item viewed”

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Posted 1 year ago

Hi Clare, We are sorry to hear you faced some issues whilst browsing our website, we understand how frustrating that must of been. Please contact our customer service team here: https://www.oliverbonas.com/about-us/contact-us and we can look into this. Thanks, Team OB

Posted 1 year ago

“Cliches on website”

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Posted 1 year ago

“next day delivery got lost, was sorted out in the end”

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Posted 1 year ago

“The website purchase was extremely good. I received my purchase very quickly and beautifully packaged.”

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Posted 1 year ago

“The pages kept jumping back to the begining.”

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Posted 1 year ago

“Super easy to navigate and great images!”

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Posted 1 year ago

“It was easy to use”

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Posted 1 year ago

“Staff were pleasant and helpful however, the store Internet wasn't working so.i had to return the bag and order another one online when I got home.”

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Posted 1 year ago

“The website was easy to navigate..”

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Posted 1 year ago

“Delivery and quality excellent but sizing WAY off. In every other shop, I am a 10 but this 10 seemed at least 2 sizes too big. I have a good sized bum and the al.ost fell down! Flattering, yes; accurate, no. Couldn't fault returns though. Quickly reimbursed.”

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Posted 1 year ago

“No issues.”

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Posted 1 year ago

“Very good lovely staff”

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Posted 1 year ago

“Great service to order or receive. However the game is impossible to play.”

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Posted 1 year ago

“Website was viewed on a mobile, and it did keep skipping to the top of the page when I had scrolled down. Was a little frustrating, as had to keep scrolling back down very quickly to stop the issue.”

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Posted 1 year ago

“Easy website but quality of the item wasn’t great. I ordered two pairs of earrings and they both have worn already after 4 weeks.”

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Posted 1 year ago

“This bag is beautiful / but the first one I ordered one of the pleats was creased so I had to return that one and order another which I love.”

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Posted 1 year ago

Oliver Bonas is rated 4.8 based on 203,746 reviews