Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 223,502 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 223,502 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 8th July 2026

6070

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Really great love OB”

Helpful Report

Posted 2 months ago

“Very poor. Promised delivery in time for Mother’s Day and didn’t arrive until a week after. Two small items that a 3 year old picked for her mum, hard to explain why they hadn’t arrived. No apology or explanation ! Maybe too trifling for a big company. Such a shame for us.”

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Posted 2 months ago

Hi there, we're sorry to hear about the delay in you order. This is not the delivery experience we want our customers to have. if you get in touch with customer services at askus@oliverbonas.com ,our friendly team can look into this for you. Thank you. Team OB.

Posted 2 months ago

“Fabulous.So good - I’ve seen more future purchases!”

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Posted 2 months ago

“Oliver Bonas is fabulous customer service in store and on the website. It is my favourite store for quality of clothing and gorgeous jewllery and home stuff. Ordering and returning is easy .”

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Posted 2 months ago

“Easy ordering”

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Posted 2 months ago

“Easy and found exactly what I wanted”

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Posted 2 months ago

“Easy website to navigate.”

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Posted 2 months ago

“I always love to vivit the store as the staff are so lovely and really helpful. Equally, the website is well laid out and easy to navigate. Oliver Bonas has become one of my favourite brands”

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Posted 2 months ago

“Absolutely beautiful candles.”

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Posted 2 months ago

“Got the wrong size and the one I ordered was unavailable. But otherwise good experience, very nice customer service”

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Posted 2 months ago

“Website easy to use”

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Posted 2 months ago

“Quick delivery and easy to order.”

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Posted 2 months ago

“As always, a pleasure to visit and very difficult to resist such gorgeous items!”

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Posted 2 months ago

“Love, so vibrant !!”

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Posted 2 months ago

“Good service with online order & returns to store.”

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Posted 2 months ago

“Very quick and easy.”

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Posted 2 months ago

“Very good and easy to navigate”

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Posted 2 months ago

“It was so nice as always staff very attentive and polite, love this shop as its very quirky.”

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(Sevenoaks) - Posted 2 months ago

“Really beautiful collection of chic clothes and the cutest accessories and homeware I've ever seen!”

Oliver Bonas 5 star review on 1st May 2026

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Posted 2 months ago

“Your staff at the Tottenham Court Road store are wonderful. Also used the website to order which was easy and straightforward.”

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Posted 2 months ago

Oliver Bonas is rated 4.8 based on 223,502 reviews