Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 227,778 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 227,778 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 23rd August 2026

6088

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great, there was a lovely range of discounted items.”

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Posted 1 month ago

“Easy to use and order, Blue Light discount too !”

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Posted 1 month ago

“First time purchase online. Delighted with the items I purchased. Robust packaging with care and quick delivery. Updated regularly regarding shipping and delivery. Great service, would definitely order online again.”

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Posted 1 month ago

“Very good blue dress with dots is lovely fits to size”

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Posted 1 month ago

“All went well ordering online.”

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Posted 1 month ago

“In store staff very helpful and polite”

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Posted 1 month ago

“Always good”

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Posted 1 month ago

“Brillant service is so quick”

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Posted 1 month ago

“As a man shipping for. a gift for his wife the colleagues were great and really helpful.”

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Posted 1 month ago

“Very good for both online purchase and in-store return.”

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Posted 1 month ago

“Love it and beautiful packaging 😍”

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Posted 1 month ago

“Good although the mail me when back in stock didn’t work”

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Posted 1 month ago

“My order has not arrived yet”

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Posted 1 month ago

Hi Catherine, We're sorry to hear that your order has not arrived yet, this is not the level of delivery service we expect for our customers at all. Let’s get this sorted for you - if you can send some details over to our Customer Service Team they’ll be happy to look into it. Here are the details: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

“Quality website with a well curated selection of items at all price ranges. Quick and easy to use - this time I went for click and collect but delivery is just as straightforward.”

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Posted 1 month ago

“Fabulous. Fabulous. Fabulous.”

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Posted 1 month ago

“Excellent”

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Posted 1 month ago

“Excellent, quick delivery”

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Posted 1 month ago

“Really lovely visit and staff were very kind and friendly :)”

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(Watford) - Posted 1 month ago

“absolutely love this dress & getting it at sale price was an added bonus,i love the sizing with this company also”

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Posted 1 month ago

“Good experience and bought lovely striped jumpsuit but when I got home the belt hadn’t been included when it was wrapped in tissue. Now I have to contact customer services (live chat couldn’t help and phone number of store given on website isn’t valid). Also, I don’t live in the city where I purchased so I can’t just pop in tomorrow.”

Helpful Report

(Chichester) - Posted 1 month ago

Hi there, We're sorry to hear that the belt was not included with your jumpsuit & you've been unable to reach our Customer Service Team, this is not the level of service we expect for our customers at all. The best way to get this sorted is via our Customer Service Team, who will be able to take the order/product details and contact you directly to make it right. Here are the details to get in touch: https://www.oliverbonas.com/about-us/contact-us Our Customer Services number is: 020 8059 2414 Thank you, Team OB

Posted 1 month ago

Oliver Bonas is rated 4.8 based on 227,778 reviews