Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 227,783 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 227,783 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 25th September 2026

6089

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stunning earrings love them look So expensive”

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Posted 2 months ago

“Always brilliant. The staff in Chelmsford are helpful, kind and warm. You train them well! Tbh, this is my favourite shop and I get goosebumps when I am about to enter it!”

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Posted 2 months ago

“Ordered on line and arrived promptly. Very good service”

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Posted 2 months ago

“Both website and the lovely staff in the Meadowhall store is exceptional.”

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Posted 2 months ago

“Very good. Quick delivery. Well packaged”

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Posted 2 months ago

“Amazing … product ordering was simple , delivery prompt , all items packed and labelled securely, products great quality and sale items unbelievable value !!”

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Posted 2 months ago

“Easy to navigate”

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Posted 2 months ago

“Both the website and store experiences were excellent. Staff at the store were friendly, efficient and helpful.”

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Posted 2 months ago

“All good.”

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Posted 2 months ago

“Very easy to navigate and purchase.”

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Posted 2 months ago

“Easy to navigate website and I like that when you go back after clicking on an item, it takes you back to exactly where you were. Order was promptly delivered and very packed too. Very happy with my purchases.”

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Posted 2 months ago

“Excellent”

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Posted 2 months ago

This is great to hear, thanks for taking the time to let us know. Team OB.

Posted 1 month ago

“Excellent layout”

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Posted 2 months ago

“Was served by Naomi, she was courteous, polite, showed me what I wanted Service with a smile at its best and will visit the store again.”

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(Bromley RELO) - Posted 2 months ago

“Customer care Sally was very helpful indeed and I am so pleased with my new dress-I have a few of your dresses and I just love them and the fabrics you use too-I have just scrolled down although I am not good on the computer and yes a reward would be very nice - I am 78”

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Posted 2 months ago

“Excellent”

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Posted 2 months ago

“Easy to find products. Nice colourful site.”

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Posted 2 months ago

“Bought a bag in black colour in Kingston Upon Thames branch yesterday and the inner black colour dye is not safe. In the first use the bag's inner colour stained my white neck fan and glasses cover and ruined it. Paid £65 for the bag but then came out as such low quality built. Wanted to go back and change or ask for refund but I threw away the tag already and I live far away from the shop, have to travel 1 hour so i'm very much dissapointed.”

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(Kingston) - Posted 2 months ago

Hi there, we're are sorry to hear the inner black colour dye on your bag has stained, this is not the product experience we want our customers to have. Please send an email with 'Review follow up' as the subject, we’ll look into this for you and do everything we can to get it sorted quickly. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 2 months ago

“Easy to use, lovely photos”

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Posted 2 months ago

“Easy to navigate website when ordering. Communication perfect regarding delivery. The cream bag is absolutely gorgeous, beautiful feel, very happy”

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Posted 2 months ago

Oliver Bonas is rated 4.8 based on 227,783 reviews