Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 204,003 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 204,003 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Oliver Bonas Review Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 29th August 2025

5949

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Not good fit..I love Oliver bonas. This is the first piece I had to return”

Helpful Report

Posted 3 years ago

Hi Ritu - thank you for your feedback on our product and we are sorry that the fit did not work well. Please email us at askus@oliverbonas.com if there was anything specific we could have done better. Team OB.

Posted 3 years ago

“Prompt delivery and good prices.”

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Posted 3 years ago

Hi Laura - thank you for leaving us some feedback, as we really appreciate it. Team OB.

Posted 3 years ago

“Nice mirror but inadequate fixings provided”

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Posted 3 years ago

Hi Frances, we're sorry to hear that. Please get in touch at askus@oliverbonas.com and a member of our customer service team will investigate this further for you. Thanks, Team OB.

Posted 3 years ago

“The earrings themselves look really nice on my wife, however do check the back sizes on them as after only a few hours of wearing, one became loose and was subsequently lost forever. Shame but other than that they're good.”

Helpful Report

Posted 3 years ago

Hi Matt, we're sorry to hear one of your wife's earrings has been lost. Please contact our customer service team at askus@oliverbonas.com and a member of the team will investigate this for you. Thanks, Team OB.

Posted 3 years ago

“Great shop, love their stuff, sometimes rhe quality of the clothing doesn't match the price tag though”

Helpful Report

Posted 3 years ago

Hi Sarah, your feedback is really appreciated. If there is anything our team can do to help you please get in touch at askus@oliverbonas.com and a team member will be more than happy to help. Thanks, Team OB.

Posted 3 years ago

“Easy website to use, the product I ordered is a good price. Delivered on time and communication was good.”

Helpful Report

Posted 3 years ago

Hi Vicky, thanks for your lovely review. We're so pleased you has such a positive experience with us. Have a lovely day, Team OB.

Posted 3 years ago

“Poor quality”

Helpful Report

Posted 3 years ago

Hi there, we're so sorry to hear this. If you need any assistance with your purchase, please don't hesitate to contact us at askus@oliverbonas.com Team OB

Posted 3 years ago

“The stock was arranged beautifully and I was tempted to purchase. The staff in store were lovely, though did not seem to have much knowledge about the item I purchased (for example, they weren’t sure about the base material and what karat gold plating the earrings were).”

Helpful Report

(London Bridge) - Posted 3 years ago

“Lovely bracelet but the good was an odd colour and looked fake so returned”

Helpful Report

Posted 3 years ago

“Was very happy with the bath salts, however incredibly disappointed when I ordered the card and only got told after I bought it that it was sold out, a little inconvenient.”

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Posted 3 years ago

“Nice store need more larger sizes Staff are very nice”

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(Glasgow) - Posted 3 years ago

“Love OB! Great range, quality and customer service”

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Posted 3 years ago

“very pretty, great gift”

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Posted 3 years ago

“Nice earrings, but quite delicate to put on. Not sure how long they will last, but for the price they are great”

Helpful Report

Posted 3 years ago

“Good delivery, product received was not as described on website”

Helpful Report

Posted 3 years ago

Hi Laura - thank you for your feedback on your recent purchase with us. Please us at askus@oliverbonas.com what should have done different and we will ask our Content team to update the description. Team OB.

Posted 3 years ago

“Good service and delivery”

Helpful Report

Posted 3 years ago

Hi Francesca - thank you for some feedback on our service and delivery. Please email us at askus@oliverbonas.com about what we could have done better. Team OB.

Posted 3 years ago

“It is very cute, and easy to carry but after 3 months, starts to taste soapy.”

Helpful Report

Posted 3 years ago

Hi Marisela, so happy to hear you like your item, we really do appreciate your feedback. Team OB

Posted 3 years ago

“Lovely colour however felt the puffing at top of sleeves didn’t suit me so have sadly returned”

Helpful Report

Posted 3 years ago

Hi Jane, so glad to hear you loved the colour of your item. Team OB

Posted 3 years ago

“It's getting a little samey. Went in there for fresh ideas but nothing outstanding. The new clothing was pretty but a bit twee and a bit boring imo. The birthday cards etc are good but costly”

Helpful Report

(Harborne) - Posted 3 years ago

Hi there, thank you so much for your feedback, we will be sure to pass this on. Team OB

Posted 3 years ago

“The earrings are nice, however for the price I would have expected much better packaging and presentation it has made me think twice at giving them to a friend as a present as they look quite cheap coming in a flimsy plastic bag”

Helpful Report

Posted 3 years ago

Hi Elaine, thank you for taking the time to leave your feedback. Sorry you feel that way about the jewellery packaging. We'll pass this on to the Web Fulfilment team who can review the packaging. Have a wonderful day, Team OB

Posted 3 years ago

Oliver Bonas is rated 4.8 based on 204,003 reviews