Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 221,384 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 221,384 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 20th May 2026

6071

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ordered online, was very easy and came into store quickly.”

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Posted 1 day ago

“Staff were super friendly, shop was fun and bright and interesting, my items were packed gently and with care.”

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Posted 1 day ago

“Easy to navigate, products are well grouped for similarities, wishlist and ordering process was efficient and clear.”

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Posted 1 day ago

“I love looking through Oliver Bonas clothes and gifts, there is some gorgeous products”

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Posted 1 day ago

“I met a sales Assistant in your Dublin Store, she was so very helpful, not pushing a sale, simply just making me feel like a guest. I certainly will visit again. BTW I love my purchase.”

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Posted 1 day ago

“Such beautiful clothes of wonderful quality. The website was very easy to use and the delivery was fast and efficient. This is the second time I have ordered from Oliver Bonas and I look forward to more purchases soon. The cardigan looks great and I've even had compliments out and about, so thank you and well done!”

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Posted 1 day ago

“Excellent! So easy to return if not suitable. All the clothes I've sent for are super quality and well made.”

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Posted 1 day ago

“originally planned to return via post so had filled in the return form but then ended up returning to store. Because id filled in the form the assistant tried to tell me that the item had already been returned and that my reciept wasnt valid because it didnt have my card number on, which literally makes no sense. I found my click and collect order confirmation and then he allowed the return but there was also no card details on that either so not sire why he was being difficult”

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Posted 1 day ago

“Quick click and collect delivery.”

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Posted 1 day ago

“Easy to purchase. But would have expected in-store collection to be a quicker turn around, most stores offer next day.”

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Posted 1 day ago

“The Oliver Bonas website is excellent. I love that I can save items in a wish list and it’s very easy to go through the purchase process.”

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Posted 1 day ago

“Went in lincoln store didn't have my size, very helpful staff though. So i ordered on line very fast delivery. Excellent.”

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Posted 1 day ago

“No issues with ordering this top online”

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Posted 1 day ago

“I love this store , the Wimbledon branch is my local store and the team there are really excellent , Mirnesa gave incredible customer service , the best!!, and the staff are all very welcoming there. Loving the collection and have purchased quite a few things here x”

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Posted 1 day ago

“unfortunately i had to return it, because it came faulty. it was chipped. i have returned it to store.”

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Posted 1 day ago

“Quality of everything is really great. Stores always look beautiful, fun and enticing.”

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Posted 1 day ago

“The website was easy to navigate and items can be searched for quickly. The customer service team were wonderful.”

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Posted 1 day ago

“Good. I had to return the jeans as a seam came unstitched on the first wear. Staff arranged a replacement immediately as the size was unavailable in store”

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Posted 1 day ago

“Very helpful really nice to deal with instore.Also found website easy to find what I wanted.”

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Posted 1 day ago

“.Very good.”

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Posted 1 day ago

Oliver Bonas is rated 4.8 based on 221,384 reviews