Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 208,469 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 208,469 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 24th November 2025

Anika P

Oliver Bonas 5 star review on 23rd November 2025

Ruby O

Ruth N

Anonymous

6016

Anonymous

Anonymous // 01/01/2019

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English

“Easy to use.”

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Posted 2 weeks ago

“Good online ordering experience”

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Posted 2 weeks ago

“There were lots of product photos on the website to help me visualise the product and decide if it was right for me. The order process was simple and my product arrived promptly and well packaged”

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Posted 2 weeks ago

“Very easy to use the website. Quick delivery & easy returns as ordered multiple sizes.”

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Posted 2 weeks ago

“Bought online - I had to return it as too large, but the rerurn process was simple and I received the refund quickly.”

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Posted 2 weeks ago

“Check out was easy. Picked next day delivery as I was going away, well before the cut off time. Unfortunately it was not delivered in time but OB promptly refunded the postage fees.”

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Posted 2 weeks ago

“All the staff who assisted me were very polite, quickly understood my query and helped resolve it. Responses were prompt. Many thanks.”

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Posted 2 weeks ago

“The website is easy to use and navigate”

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Posted 2 weeks ago

“Great experience.”

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Posted 2 weeks ago

“Lovely clothes, easy to order and great value in the sale but sadly I have placed two orders recently and had problems with delivery. My first order just never arrived. My second order paid for Saturday delivery but was only received Monday tea time.”

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Posted 2 weeks ago

“Very easy to use the website! Love the £5 off for first order too. Great products, really high quality for them all.”

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Posted 2 weeks ago

“Order was not delivered, I contacted Oliver Bonus customer services who advised for me to follow up with the courier. The courier website advised to contact Oliver Bonus. I'm not chasing, so just cancelled the other. Too much bother 😞”

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Posted 2 weeks ago

Hi there, We're sorry to hear your tracking wasn't looked into. It sounds as though you have spoken to our AI agent instead of a team member, but we can of course help with this. Please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 2 weeks ago

“Always like looking in the shops . great quality goods .”

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Posted 2 weeks ago

“Really good, quick delivery , good quality!!”

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Posted 2 weeks ago

“Very good service, easy to use wensite. Lovely items avaliable”

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Posted 2 weeks ago

“Very pleasing and smooth experience on the OB website where i purchased my bag”

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Posted 2 weeks ago

“Good helpful service love your colours”

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Posted 2 weeks ago

“My parcel arrived quickly”

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Posted 2 weeks ago

“Well I have done both instore and online shopping. Both great. Staff in Didsbury are amazing and choice snd vibe great. Online is also great with good selection and easy checkout. Delivery good but the bags can get a little wet this time of year”

Oliver Bonas 5 star review on 3rd November 2025

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Posted 2 weeks ago

“Easy navigation”

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Posted 2 weeks ago

Oliver Bonas is rated 4.8 based on 208,469 reviews