Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 217,489 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 217,489 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 11th March 2026

6072

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very easy and quick website to use. Took me only a few minutes to place my order and it arrived after a few days.”

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Posted 2 weeks ago

“Love shopping with this company . Everything I have order has all been perfect!!The boots are just as perfect as they are in the photos thank you ❤️”

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Posted 2 weeks ago

“Extremely helpful and friendly staff member on the Altrincham store. Frame not available in store but ordered to store for collection.”

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Posted 2 weeks ago

“Fast delivery.”

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Posted 2 weeks ago

“It was easy to navigate.”

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Posted 2 weeks ago

“Easy to use”

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Posted 2 weeks ago

“Great description and photos, easy to navigate.”

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Posted 2 weeks ago

“I have both visited a store and shopped online. Pure pleasure on both occasions”

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Posted 2 weeks ago

“Great, the website is easy to navigate.”

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Posted 2 weeks ago

“I love going through the website, but in store is amazing too! Always a good experience”

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Posted 2 weeks ago

“Very easy to browse and purchase - and a great selection of quality products”

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Posted 2 weeks ago

“Fast delivery, great product and easy to order”

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Posted 2 weeks ago

“Excellent store but website sometimes has issues although it has improved”

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Posted 2 weeks ago

“Really disappointing, the clip won’t stay in my hair. I’ve used OB clips loads and never had any problems. Expensive for a clip that doesn’t work.”

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Posted 2 weeks ago

Hi there, We're sorry to hear that your hair clip won't stay. It’s not the level of quality we want our customers to expect. Let’s see if we can sort this out for you - if you can send some details over to our Customer Service Team they’ll be happy to look into it. Here are the details https://www.oliverbonas.com/about-us/contact-us. Thanks, Team OB

Posted 2 weeks ago

“Website is easy to navigate to find things I wanted.”

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Posted 2 weeks ago

“Great experience browsing the Oliver Bonas website. It's easy to find everything you need.”

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Posted 2 weeks ago

“excellent”

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Posted 2 weeks ago

“I bought two glass chilli oil bottles. Neither came suitably wrapped in bubble wrap for example. One lid smashed and the other damaged too! Neither able to use.”

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Posted 2 weeks ago

Hi there, We're sorry to hear that your order arrived broken. This doesn't sound like our usual quality we expect and completely understand how disappointing this may be. Please get in touch with our customer services team in the link below so we can support. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 2 weeks ago

“Always a good experience on line and in the shop. Staff always bright and cheerful. Helpful but never pushy. Ordered 3 Sweaters on line for an Icelandic holiday. Not disappointed.”

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Posted 2 weeks ago

“very good online experience would recommend and would purchase from again”

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Posted 2 weeks ago

Oliver Bonas is rated 4.8 based on 217,489 reviews