Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 213,881 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 213,881 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

Write Your review

Tell us how Oliver Bonas made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Oliver Bonas 5 star review on 23rd January 2026

6033

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent! I live in the Czech Republic and use your website a lot to buy presents for loved ones back home. Not only do I love your products (you’re my favourite shop), I find your delivery service so efficient and products are well packed & protected. The vase, which I bought for my Mum’s birthday is gorgeous, beautiful colours and excellent quality - my Mum is thrilled with it.”

Helpful Report

Posted 3 weeks ago

“Easy to order and have sent and dpd delivered with no issue”

Helpful Report

Posted 3 weeks ago

“No issues.”

Helpful Report

Posted 3 weeks ago

“Excellent”

Helpful Report

Posted 3 weeks ago

“Always love shopping at Oliver Bonas”

Helpful Report

Posted 3 weeks ago

“Easy to filter and sort results to get the necklace I wanted.”

Helpful Report

Posted 3 weeks ago

“Easy to navigate and find what I was looking for and good selection and ideas”

Helpful Report

Posted 3 weeks ago

“A very good online experience”

Helpful Report

Posted 3 weeks ago

“Great - quick and easy”

Helpful Report

Posted 3 weeks ago

“The experience was fine for the store and website but I had to return the cardigan as it was way to wide.”

Helpful Report

Posted 3 weeks ago

“The vase is lovely but delivery and communication around delivery by Evri was shockingly bad. I was disappointed that Oliver Bonas seemed unable/unwilling to help. My agreement to purchase was with OB, not Evri, yet I was just directed back to an uncommunicative Evri.”

Helpful Report

Posted 3 weeks ago

“Lovely experience, a very big selection of sale items!”

Helpful Report

Posted 3 weeks ago

“Appalling. Never arrived and customer services totally unhelpful.”

Helpful Report

Posted 3 weeks ago

Hi there, We're sorry to hear you haven't received your order. This isn't the usual service we aim for at all and we completely understand how disappointing this must be for you. Please get in touch with our customer service team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 3 weeks ago

“Easy. It was very straightforward to find what I wanted.”

Helpful Report

Posted 3 weeks ago

“Lovelt store and website supports it with easy navigation.”

Helpful Report

Posted 3 weeks ago

“Website was very easy to use”

Helpful Report

Posted 3 weeks ago

“Very easy and lovely unique products”

Helpful Report

Posted 3 weeks ago

“super easy website and clear options for delivery!”

Helpful Report

Posted 3 weeks ago

“Easy check out and fast delivery.”

Helpful Report

Posted 3 weeks ago

“I've repeatedly unsubscribed from the mailing list, yet despite already leaving a one star review because of this here we are. I love the product but I am sick of receiving marketing emails after unsubscribing from them. STOP SENDING ME UNWANTED EMAILS”

Helpful Report

Posted 3 weeks ago

Hi there, We're sorry to hear you are still receiving emails from us. This isn't the usual service we aim for at all and we completely understand how frustrating this must be for you. Please get in touch with our customer service team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 3 weeks ago

Oliver Bonas is rated 4.8 based on 213,881 reviews