OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.78

4.8 Rating 6,272 Reviews

95 %

of reviewers recommend OK Vape

4.8

Based on 6,272 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 4 months ago

Hi there, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Paid for & ordered Two USB plugs but only received One.? Starter Pack contained 2 medium filters instead of one high, one medium. Poor quality control.”

Helpful Report

Posted 4 months ago

Hi Alison, We are very sorry to hear that you had items missing from your order, I will contact you directly via to get this resolved for you. We sincerely apologize for any inconvenience caused, If there's anything else we can do to assist you further or if you have any questions, please don't hesitate to reach out. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Great price but I find the menthol just a bit too sharp in taste compared to my emotive brand.”

Helpful Report

Posted 4 months ago

Hi Kim, Thank you for taking the time to leave us a review and for your positive feedback! As we are our own brand, the flavours will taste slightly different. However, I have made a log of your comment! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“Superb products - and a category that also applies to the customer service I have experienced - Top in all aspects - well done all - Best Jules.”

Helpful Report

Posted 4 months ago

Hi Jules, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“I was very impressed with how quick my order arrived. Everything was great. Thank you.”

Helpful Report

Posted 4 months ago

Hi Janice, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 4 months ago

“Quick delivery exactly as I orderwd”

Helpful Report

Posted 4 months ago

Hi Sylvia, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the ordering process straightforward and the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch! Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“Quick delivery good service”

Helpful Report

Posted 4 months ago

Hi Jo, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 4 months ago

“This company is super friendly and professional. Courteous emails updating on despatch , delivery and tracking, along with fast delivery… always reliable so we’re really happy.”

Helpful Report

Posted 5 months ago

Hi Louise, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Very quick service happy customer”

Helpful Report

Posted 5 months ago

Hi Alison, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Arrived very quickly. Worked well a few times. Unfortunately it has stopped working although fully charged, very disappointed”

Helpful Report

Posted 5 months ago

Hi Patricia, Thank you for your feedback, we genuinely appreciate you taking the time to leave us your review. We're sorry to hear our product didn't meet your expectations. I want to reassure you first, that we have made no changes to the manufacturing of our products and strict quality control measures remain in place. I will get in touch with you directly so we can get further information. Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“Rapid delivery”

Helpful Report

Posted 5 months ago

Hi Peter, Thank you for sharing your positive experience, we are very pleased to hear that the efficient delivery service met and exceeded your expectations! Please do get in contact with us if we can be of any assistance. Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“Excellent service quick delivery thanks”

Helpful Report

Posted 5 months ago

Hi Colin, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 4 months ago

“Speedy delivery”

Helpful Report

Posted 5 months ago

Hi Mary, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch! Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“Best place to buy. Quick delivery and very reasonable price compared to another company I have bought from.”

Helpful Report

Posted 5 months ago

Hi Sarah, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. Kind regards, Ashley @ OK Vape

Posted 4 months ago

“They are so good with deliveries. Always arrive really quickly. No problem with the product at all.”

Helpful Report

Posted 5 months ago

Hi Janet, We're very glad to hear that delivery was prompt, and thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 4 months ago

“Best value around. Always quick to be delivered!”

Helpful Report

Posted 5 months ago

Hi Tracy, We are thrilled to hear that you continue to be satisfied with our products, pricing, and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Been using ok vape e-cigarettes for many years and find them a useful alternative to tabbaco cigarettes. Being available in many different strengths is also a benefit. Over the years my orders have always arrived on time and correct, so have had no problems at all so am a very satisfied customer.”

Helpful Report

Posted 5 months ago

Hi David, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Excellent service and quick delivery”

Helpful Report

Posted 5 months ago

Hi Marilyn, We are thrilled to hear that you continue to be satisfied with our service and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“very quick delivery”

Helpful Report

Posted 5 months ago

Hi John, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 4 months ago

“Very happy”

Helpful Report

Posted 5 months ago

Hi Annette, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

OK Vape is rated 4.8 based on 6,272 reviews