OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.78

4.8 Rating 6,272 Reviews

95 %

of reviewers recommend OK Vape

4.8

Based on 6,272 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service although website can be a bit confusing. Arrived promptly.”

Helpful Report

Posted 4 months ago

Hi Lesley, Thank you for taking the time to leave us a review and for sharing your experience of ordering with us. I'm sorry to hear our website was slightly confusing, I will pass this feedback on to the relevant team! If we can be of any help, then please feel free to get in contact. Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“Very quick delivery”

Helpful Report

Posted 4 months ago

Hi there, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 4 months ago

“Came in less than 48 hours product is great and juices taste realy good”

Helpful Report

Posted 4 months ago

Hi Jon, We are thrilled to hear that you are pleased with the delivery service and our product! Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Good product, promptly delivered”

Helpful Report

Posted 4 months ago

Hi Alison, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 4 months ago

“Great service as usual great to use going forward and in the past”

Helpful Report

Posted 4 months ago

Hi Terry, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Really good vape, top service”

Helpful Report

Posted 4 months ago

Hi Angela, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“ThankYou to Ashley from customer service, who resolved the problems with my order & delivery swiftly … outstanding service … 🙏🏼✨”

Helpful Report

Posted 4 months ago

Hi Alison, Thank you for taking the time to leave us your review, I am delighted to hear that I was able to quickly resolve your issues and that you are pleased with the outcome. We hope we can help again soon! Please get in touch if I can be of any further assistance. Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“It's as simple and correct as it should be”

Helpful Report

Posted 4 months ago

Hi there, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. Kind regards, Ashley @ OK Vape

Posted 4 months ago

“Had to phone a couple of times recently and staff were very kind and polite. Good company to deal with🧑🏻‍🎄”

Helpful Report

Posted 4 months ago

Hi Jennifer, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Great service, tastes like a real cigarette.”

Helpful Report

Posted 4 months ago

Hi Dean, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“Very pleased with service and product thank you.”

Helpful Report

Posted 4 months ago

Hi Velda, We are thrilled to hear that you are pleased with our products and service! Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“As usual easy ordering.came on time very happy”

Helpful Report

Posted 4 months ago

Hi Matthew, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Brilliant service 🤩”

Helpful Report

Posted 4 months ago

Hi Pete, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Excellent product and service, can’t buy anywhere else now so do hope you guys don’t ‘discontinue’ any time soon”

Helpful Report

Posted 4 months ago

Hi Cathy, That is great to hear, thank you for taking a moment to leave us your review! Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Excellent service and products , always helpful if I have a question, thankyou”

Helpful Report

Posted 4 months ago

Hi Susan, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“My item arrived quickly and was well packaged , bought as a gift. Price was good .”

Helpful Report

Posted 4 months ago

Hi Lionel, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Great price and on time delivery ... excellent”

Helpful Report

Posted 4 months ago

Hi there, We are thrilled to hear that you continue to be satisfied with our products, pricing, and delivery speed. Thank you for taking the time to leave us a review! Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Excellent service”

Helpful Report

Posted 4 months ago

Hi Pauline, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Still haven't received my order”

Helpful Report

Posted 4 months ago

Hi Kerry, Thank you for taking the time to leave us a review. Please accept our sincerest apologies for the delay with your order arriving. We are reliant on external postal services to have the orders delivered safely and efficiently, but occasionally they can let us down. We do offer alternative, quicker delivery options for a low cost, which can be selected on the basket or checkout page. For further information, please see here: https://okvape.co.uk/delivery/ Kind regards, Ashley @ OK Vape

Posted 4 months ago

“Had an issue with a missing battery from the package but emailed and received a response straightaway and the replacement sent out and received in the few days following Perfect items and fast customer service Very happy customer, thank you !”

Helpful Report

Posted 4 months ago

Hi Claire, Thank you for taking the time to leave us your review, we are delighted to hear that our team was able to quickly resolve your issues and that you are pleased with the outcome. We hope we can help again soon! Please get in touch if I can be of any assistance. Best Wishes, Ashley @ OK Vape

Posted 4 months ago

OK Vape is rated 4.8 based on 6,272 reviews