OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 7,422 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 7,422 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been ordering from OK vape for over 10 years. They have been fantastic everytime.”

Helpful Report

Posted 6 months ago

Hi Andrew, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 6 months ago

“Very good”

Helpful Report

Posted 6 months ago

Hi Iris, Thank you for taking the time to leave us a review, it is greatly appreciated! Please do let us know if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 6 months ago

“Ordered on Tuesday received on Thursday. Excellent service”

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Posted 6 months ago

Hi Frances, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Kind regards, Ashley @ OK Vape

Posted 6 months ago

“Amazing product and easy internet site and speedy delivery.”

Helpful Report

Posted 6 months ago

Hi George, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Kind regards, Ashley @ OK Vape

Posted 6 months ago

“Easy to order, arrives in a few days of ordering 👍 I tried the menthol moments which are a lot better than the ok menthol , I find them more menthol of a menthol hit so more satisfying, I only wish they sold them in stores.”

Helpful Report

Posted 6 months ago

Hi Joanne, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. Kind regards, Ashley @ OK Vape

Posted 6 months ago

“While their website is slow, the products are exactly as described. Both the liquids and the E cigarettes. When ordered online the postal delivery is very fast and the Service if you need to ring the company is always excellent and very helpful.”

Helpful Report

Posted 6 months ago

Hi Alan, Thank you for your review, we really appreciate your feedback! We're glad to hear you are happy with service provided and our products! I will pass along your feedback for the website to our IT team. If there is anything we can help you with, please do not hesitate to get in touch. Kind regards, Ashley @ OK Vape

Posted 6 months ago

“This time super quick never had any problems with ok vape been a customer for about seven years x”

Helpful Report

Posted 6 months ago

Hi Pauline, Thank you so much for your kind words. We're delighted to hear that you've had consistent positive experiences with us and our products! If you need any further assistance or have any more feedback, please don't hesitate to reach out. Kind regards, Ashley @ OK Vape

Posted 6 months ago

“Excellent easy online service and delivery times”

Helpful Report

Posted 6 months ago

Hi Bryan, Thank you very much for taking the time to leave us a review, we are delighted to hear about your positive experience of ordering with us. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 6 months ago

“Very quick and easy to order and fast delivery thank you.”

Helpful Report

Posted 6 months ago

Hi Ann, Thank you very much for taking the time to leave us your honest feedback! We're pleased to hear that you found the ordering process straightforward and the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch. Kind regards, Ashley @ OK Vape

Posted 6 months ago

“Easy to order a d very fast delivery”

Helpful Report

Posted 6 months ago

Hi Brian, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. Kind regards, Ashley @ OK Vape

Posted 6 months ago

“Great company fast delivery if you do have a problem with an order customer service is top notch have always used ok vape and will continue to do so”

Helpful Report

Posted 6 months ago

Hi there, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Kind regards, Ashley @ OK Vape

Posted 6 months ago

“Good value, well packaged and speedy service”

Helpful Report

Posted 6 months ago

Hi Michelle, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 6 months ago

“Overall the service when ordering replacement carriages is good. However on one occasion my order was shipped to the wrong destination and it took over a week to get it redirected. Also unfortunately over the years I've found that the quality of the battery seems to have decreased. Where a battery with normal use would last a full day now they die within a few hours. Ive had replacement batteries but with the same result. Im feeling its time to charge to another company. Shame because I used to like the ok vape.”

Helpful Report

Posted 6 months ago

Hi Jan, Thank you for taking the time to leave us a review. I'm sorry to hear your order was sent to the incorrect destination. We are reliant on external delivery services to ensure our customers orders are delivered safely, and in a timely manner. Unfortunately, on occasion they do let us down. I'm terribly sorry to hear that you have been experiencing issues with your batteries. I will reach out to you directly to get some further information and rectify this for you. Kind regards, Ashley @ OK Vape

Posted 6 months ago

“The service is and efficient”

Helpful Report

Posted 6 months ago

Hi Julie, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 6 months ago

“Good service 👍”

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Posted 6 months ago

Hi Vanessa, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Kind regards, Ashley @ OK Vape

Posted 6 months ago

“Work better than liquid vape. Like having a normal cigarette.”

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Posted 6 months ago

Hi Maria, We are delighted to hear you have been enjoying our products! Thank you for taking the time to share your experience. Please don’t hesitate to contact us if we can be of any assistance. Kind regards, Ashley @ OK Vape

Posted 6 months ago

“Always fast delivery easy to order very satisfied”

Helpful Report

Posted 6 months ago

Hi Janet, We're very glad to hear that you were satisfied with our delivery options and service, thank you for your positive feedback! Please do get in touch if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 6 months ago

“Best vape I’ve tried , very discreet and no smell”

Helpful Report

Posted 6 months ago

Hi Gillian, We are thrilled to hear that our products have met and exceeded your expectations. Thank you for taking the time to leave us a review, we wholeheartedly value your feedback! Please let us know if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 6 months ago

“BOUGHT FOR MY WIFE WHO HAS NOT HAD A CIGARETTE SINCE USING OK VAPES THANK YOU”

Helpful Report

Posted 6 months ago

Hi there, We are delighted to hear you have been enjoying our products! Thank you for taking the time to share your experience. Please don’t hesitate to contact us if we can be of any assistance. All the best, Calum @ OK Vape

Posted 6 months ago

“Very good company. Site is easy to use. Sometimes the cartridges are better than others. Would also like a loyalty scheme back, but otherwise very pleased.”

Helpful Report

Posted 6 months ago

Hi Moira, Many thanks for taking the time to leave us your feedback and it's great to hear you're pleased with our service. Please rest assured that we'll make a note of your comments regarding bringing a loyalty scheme into place and this will be forwarded to the relevant department. Any further issues or queries, please reach out to us either by e-mailing info@okvape.co.uk or by calling us on 0333 4141 455 between Monday to Friday 9am-5pm. All the best, Calum @ OK Vape

Posted 6 months ago

OK Vape is rated 4.8 based on 7,422 reviews