OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.78

4.8 Rating 6,272 Reviews

95 %

of reviewers recommend OK Vape

4.8

Based on 6,272 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery's”

Helpful Report

Posted 5 months ago

Hi Pamela, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 4 months ago

“excellent service on the phone.Very helpfull lady.I will be ordering all my future requirements by phone in future..its easier than on line for me”

Helpful Report

Posted 5 months ago

Hi Barry, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Smoked for fifty years forty on cigarettes ten on roll ups 30 a day had awful chest infections and coughed that much I'd vomit. Started on the cigarette type vape using rolling tabacco flavor now gone on to putting in my own oil mix the two cigarette and rolling flavor together. I've not wanted a smoke in two months wish had tried this sooner for my health and financially. The only annoying thing is when you misplace your vape. If I can stop by using this anyone can brilliant product.”

Helpful Report

Posted 5 months ago

Hi Mark, That is great to hear, thank you for taking a moment to leave us your review! Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Quality products.Good price and quick delivery.”

Helpful Report

Posted 5 months ago

Hi Helen, We are thrilled to hear that you continue to be satisfied with our products, pricing, and delivery speed! Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Very good”

Helpful Report

Posted 5 months ago

Hi Graham, That is great to hear, thank you for taking a moment to leave us your review. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Very pleased with the prompt service each week, my supply is always on time. Highly recommend OK Vape.”

Helpful Report

Posted 5 months ago

Hi Rosemary, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 4 months ago

“Very quick service and products very good and not expensive”

Helpful Report

Posted 5 months ago

Hi Janet, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“Always very helpful”

Helpful Report

Posted 5 months ago

Hi Liz, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“helped me to give up smoking.”

Helpful Report

Posted 5 months ago

Hi Moira, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Battery a good replacement for Motives and an awful lot cheaper”

Helpful Report

Posted 5 months ago

Hi Jennifer, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please get in touch if there is anything we can be of help with. Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“I was sent short on my order and not resolved with an email.”

Helpful Report

Posted 5 months ago

Hi Pamela, We're very sorry to hear this has happened. I have had a look and cannot see any email in our system from yourself, so I do apologise that we have not got in touch. We have sent you an email - we hope to resolve this with you as soon as possible! Kind regards, Amber @ OK Vape

Posted 5 months ago

“The bigger batteries definitely last longer and the service/delivery is first class. That said I have had a couple of chargers and batteries that died/failed after a a relatively short time and for no good reason.”

Helpful Report

Posted 5 months ago

Hi Jonathan, Thank you for taking the time to leave your review. I'm sorry to hear that you have had issues with a few of our products. We understand how frustrating it can be when a product doesn't meet your expectations. I will get in touch directly with you via email, to take some further information and get this resolved for you. Kind regards, Ashley @ OK Vape

Posted 4 months ago

“Very prompt, really easy to use, great customer service - will be using again!”

Helpful Report

Posted 5 months ago

Hi Stephen, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. Kind regards, Ashley @ OK Vape

Posted 4 months ago

“Easy to order and the items arrived as described . The vapes are good and easy to use . Only four stars because of delivery . Ordered on a monday , arrived on friday . A little slow in today's market .”

Helpful Report

Posted 5 months ago

Hi Daniel, Thank you for taking the time to leave us a review, we really appreciate all feedback! As your order was placed after 2pm, unfortunately your order was not collected until the following day. We offer a few faster delivery services, more information can be found here: https://okvape.co.uk/delivery/ Kind regards, Ashley @ OK Vape

Posted 4 months ago

“I am absolutely delighted with this product and will now be using them permanently.”

Helpful Report

Posted 5 months ago

Hi Diane, We are very happy to hear this, it is great to hear that you were delighted with your purchase! Thank you for taking the time to leave us a review. If we can be of any assistance, please feel free to get in contact. Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“Ordered two new white batteries as received ones weren’t working, was advised to clean out with a dry cloth & should work, still not waiting replacement”

Helpful Report

Posted 5 months ago

Hi Tracey, Thank you for taking the time to leave a review! We're sorry to hear the replacement batteries we sent took a bit longer than expected to arrive with you. We hope the replacement batteries are working to the expected standard. Please feel free to get in touch if you experience further issues. Kind regards, Ashley @ OK Vape

Posted 4 months ago

“from the time off ordering the ok vape, and getting them in the post, it was a week. as I ordered them on a saturday night,”

Helpful Report

Posted 5 months ago

Hi Carolyn, Thank you for taking the time to leave us a review and for your feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 4 months ago

“I was very happy when you had the kudos points, I felt valued as a customer. There are never any offers or incentives to stay a loyal customer. Profit over customers is not a good look.”

Helpful Report

Posted 5 months ago

Hi Shaun, Thank you for sharing your review and feedback. We are sorry to hear you are disappointed with the discontinuation of the points system; we will be running special offers throughout the year and still have multi-buy discounts. If you need any assistance or have any more feedback, please don't hesitate to reach out. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“First class service wonderful helpful staff that always respond keep up the good work”

Helpful Report

Posted 5 months ago

Hi Michael, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 4 months ago

“Brilliant product and great Customer Service.”

Helpful Report

Posted 5 months ago

Hi Tina, We are thrilled to hear that you continue to be satisfied with our products and service. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance! Kind Regards, Ashley @ OK Vape

Posted 4 months ago

OK Vape is rated 4.8 based on 6,272 reviews