OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 7,050 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 7,050 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and efficient and polite staff couldn't ask for anything more.”

Helpful Report

Posted 5 months ago

Hi Judith, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 5 months ago

“Good product at a fair price”

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Posted 5 months ago

Hi Liz, We are thrilled to hear that you continue to be satisfied with our products and pricing! Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 5 months ago

“Delivery is great. This latest batch of cartridges don't seem to last as long as previously.”

Helpful Report

Posted 5 months ago

Hi Christine, Thank you for taking the time to leave us a review, it's great to hear that you were satisfied with the delivery. I'm sorry to hear that you feel the refills are not up to our usual standards. I will get in touch with you directly to get some further information and hopefully rectify this for you. Kind regards, Ashey @ OK Vape

Posted 5 months ago

“Very gòd”

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Posted 5 months ago

Hi Michael, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please get in touch if there is anything we can be of help with. Kind regards, Ashley @ OK Vape

Posted 5 months ago

“It wasn't for me it was for my elderly friend who could not get it anywhere so she wrote to you to find out where she could get it from so I discovered I could get it on line from you directly”

Helpful Report

Posted 5 months ago

Hi Elaine, Our products can be purchased online at https://okvape.co.uk/ or alternatively, over the phone on 0333 41 41 455 Monday to Friday, 9am to 5pm :) Kind regards, Ashley @ OK Vape

Posted 5 months ago

“Easy to order. Quick delivery”

Helpful Report

Posted 5 months ago

Hi Sharon, Thank you for taking the time to leave us a review and for sharing your experience of ordering with us. If we can be of any help, then please feel free to get in contact. Kind regards, Ashley @ OK Vape

Posted 5 months ago

“The menthol pods are fantastic and have helped be stay off the cigarettes for over a year now. Unfortunately they have changed from 3 packs down to 2, so you get less for your money. Pods also leak into your mouth sometimes which is very unpleasant. Still the only vape that feels close to smoking a cig”

Helpful Report

Posted 5 months ago

Hi Kelly, Thank you for taking the time to leave us your review and we're glad to hear you're enjoying our products. We appreciate that rising costs are affecting everyone and have done what we can to offer the best value. We have absorbed as much of our cost increases as possible without passing them all on to our customers. We're committed to ensuring high product quality and are making changes to improve this product line going forward and to expand its potential. Should you experience issues with any of our products or services, please contact us directly either by e-mailing info@okvape.co.uk or by calling 0333 4141 455 between 9am-5pm Monday to Friday. All the best, Calum @ OK Vape

Posted 5 months ago

“Excellent service lovely people on your phones,and speedy delivery, well done everyone.”

Helpful Report

Posted 5 months ago

Hi Linda, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided! If we can be of any help, please do get in contact. Kind regards, Ashley @ OK Vape

Posted 5 months ago

“Very efficient company. Love the size of the ‘cigarettes’ and the starter kits. Excellent”

Helpful Report

Posted 5 months ago

Hi Vanessa, We are very happy to hear this, it is great to hear that you were satisfied with your purchase! Thank you for taking the time to leave us a review. If we can be of any assistance, please feel free to get in contact. Kind regards, Ashley @ OK Vape

Posted 5 months ago

“I've used OK Vapes for many years (never quite quilted the "habit"!). Deliveries are prompt, and on the few ocassions when I've had a query/complaint, the issue has been sorted without question. Thank you.”

Helpful Report

Posted 5 months ago

Hi Jenny, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 5 months ago

“Quick delivery Always send the correct order”

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Posted 5 months ago

Hi there, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Kind regards, Ashley @ OK Vape

Posted 5 months ago

“Its good and very real smoke”

Helpful Report

Posted 5 months ago

Hi Gemma, We are delighted to hear you have been enjoying our products! Thank you for taking the time to share your experience. Please don’t hesitate to contact us if we can be of any assistance. Kind regards, Ashley @ OK Vape

Posted 5 months ago

“Great service no complaints”

Helpful Report

Posted 5 months ago

Hi Jean, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Kind regards, Ashley @ OK Vape

Posted 5 months ago

“Very quick , service you order pay get , in a few days ! Shame you stopped the voucher s ! Also I have been smoking ok s for about 4 years, ? Amazing to think that the price is now doubled since 4 to 5 years ago .But we all need to stop smoking .!”

Helpful Report

Posted 5 months ago

Hi there, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. We send out great deals from time to time! They may end up in your spam or junk inbox so please check here as well :). Please get in touch if there is anything we can be of help with. Kind regards, Ashley @ OK Vape

Posted 5 months ago

“Excellent vape pods. Easy to order. Always prompt delivery. 100%.”

Helpful Report

Posted 5 months ago

Hi Mags, I can see that you've left us this review twice, in case you can't see my response to your review, I have included it below :) We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 5 months ago

“Excellent vape pods. Easy to order. Always prompt delivery. 100%.”

Helpful Report

Posted 5 months ago

Hi Mags, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 5 months ago

“Prompt delivery. Excellent product. Excellent customer service 😊”

Helpful Report

Posted 5 months ago

Hi Kathryn, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 5 months ago

“Great service order arrived on time”

Helpful Report

Posted 5 months ago

Hi Sheila, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Kind regards, Ashley @ OK Vape

Posted 5 months ago

“As a previous smoker of 46 years I am now 4 months free of smoking. I was diagnosed with COPD and ASTHMA. My lung age was 88. I’m 58. That was it! I’m done ! But i need help. This came from OK Vape. I switched immediately and I can say that I have not had one bad day in 4 months. Not one! So I’m here to say that this company has saved my life. I give OK Vape 5⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 5 months ago

Hi Andy, Congratulations! Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Kind regards, Ashley @ OK Vape

Posted 5 months ago

“Great product, fast delivery, excellent customer service dealt with my query efficiently”

Helpful Report

Posted 5 months ago

Hi Oussama, Thank you for taking the time to leave us a review and for sharing your experience of ordering with us. If we can be of any help, then please feel free to get in contact. Kind regards, Ashley @ OK Vape

Posted 5 months ago

OK Vape is rated 4.8 based on 7,050 reviews