OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,933 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,933 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product and very good price”

Helpful Report

Posted 11 months ago

Hi Kevin, We are thrilled to hear that our products have met and exceeded your expectations. Thank you for taking the time to leave us a review, we wholeheartedly value your feedback! Please let us know if there is anything we can be of help with. Kind Regards, Calum @ OK Vape

Posted 11 months ago

“Very easy to order and always delivered promptly. Good value for money and quality always very good.”

Helpful Report

Posted 11 months ago

Hi Joseph, We are thrilled to hear that you continue to be satisfied with our products, pricing, and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Calum @ OK Vape

Posted 11 months ago

“Ordering and delivery was perfect shame there are no discounts like they used to be”

Helpful Report

Posted 11 months ago

Hi John, Thank you for taking the time to leave us a review and for your positive feedback! We still offer several other benefits to our customers, such as free delivery on all orders over £20 and multipack discounts. If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Calum @ OK Vape

Posted 11 months ago

“Excellent”

Helpful Report

Posted 11 months ago

Hi Olwen, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Calum @ OK Vape

Posted 11 months ago

“Perfect product as a new customer I’m delighted. Fast delivery and great value for money”

Helpful Report

Posted 11 months ago

Hi Lynda, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Best Wishes, Calum @ OK Vape

Posted 11 months ago

“some refills dont last long and why do i not get discount codes now pls, havent had any for last 3 orders ty”

Helpful Report

Posted 11 months ago

Hi Barbara, Thank you for taking the time to leave your review. Unfortunately, Kudos was discontinued in November 2024. However, we still offer several other benefits to our customers, such as free delivery on all orders over £20 and multipack discounts I'm sorry to hear that the refills do not seem to be lasting long. We understand how frustrating it can be when a product doesn't meet your expectations. I will get in touch directly with you via email, to take some further information and get this resolved for you. Kind regards, Calum @ OK Vape

Posted 11 months ago

“We used to get discount codes for loyal members for bulk buying but now we don't”

Helpful Report

Posted 11 months ago

Hi Kathy, Thank you for your review. I am afraid we are not currently launching an alternative loyalty scheme, to replace Kudos points. However, we still offer several other benefits to our customers, such as free delivery on all orders over £20 and multipack discounts. If you have any other feedback or need any assistance please feel free to contact us at info@okvape.co.uk. Kind Regards, Calum @ OK Vape

Posted 11 months ago

“It is priced good fast service.”

Helpful Report

Posted 11 months ago

Hi Angela, Thank you for sharing your positive experience, it is wonderful to hear that you have been happy with the service we provide and with our products too. Please reach out to us if there is anything we can be of help with. Kind Regards, Calum @ OK Vape

Posted 11 months ago

“Very quick service never had any problems”

Helpful Report

Posted 11 months ago

Hi Michael, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. Best Wishes, Calum @ OK Vape

Posted 11 months ago

“been ordering from ok vape for a good 2+ years. great company. good deals, fast dispatch and yet to have a problem with an order. I just recently switched from using their own brand 50/50 liquid (awesome) to nic pouches and the helwit mint ones taste so nice and really hit the spot. Highly recommend ok vape.”

Helpful Report

Posted 11 months ago

Hi there, Thank you very much for taking the time to leave us a review, we are delighted to hear about your positive experience of ordering with us. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Calum @ OK Vape

Posted 11 months ago

“From placing order to delivery flawless”

Helpful Report

Posted 11 months ago

Hi Margaret, Thank you for taking the time to leave us a review and for sharing your experience of ordering with us. If we can be of any help, then please feel free to get in contact. Best Wishes, Calum @ OK Vape

Posted 11 months ago

“Good value good service.”

Helpful Report

Posted 11 months ago

Hi Elizabeth, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 11 months ago

“A really good company been using them for years”

Helpful Report

Posted 11 months ago

Hi Eileen, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 11 months ago

“Easy to order, excellent service & delivery”

Helpful Report

Posted 11 months ago

Hi Jason, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. Kind regards, Ashley @ OK Vape

Posted 11 months ago

“Use them regularly can’t fault them at all - thoroughly recommended”

Helpful Report

Posted 11 months ago

Hi Simon, We are delighted to hear you have been enjoying our products! Thank you for taking the time to share your experience. Please don’t hesitate to contact us if we can be of any assistance. Best wishes, Ashley @ OK Vape

Posted 11 months ago

“Fast delivery great service”

Helpful Report

Posted 11 months ago

Hi Angela, That is great to hear, thank you for taking a moment to leave us your review. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Kind Regards, Ashley @ OK Vape

Posted 11 months ago

“Always received quickly and on time. First class service”

Helpful Report

Posted 11 months ago

Hi William, Thank you for sharing your positive experience, we are very pleased to hear that the efficient delivery service met and exceeded your expectations. Please do get in contact with us if we can be of any assistance. Best Wishes, Ashley @ OK Vape

Posted 11 months ago

“Very quick and good service”

Helpful Report

Posted 11 months ago

Hi Cheryll, Thank you for sharing your positive experience, we are very pleased to hear that the efficient delivery service met and exceeded your expectations. Please do get in contact with us if we can be of any assistance. Best Wishes, Ashley @ OK Vape

Posted 11 months ago

“Dealt with this company for many years, never any errors encountered. Always swift dispatch. Would recommend to anyone wishing to change from cigarettes to this product. Just as good as the real thing.”

Helpful Report

Posted 11 months ago

Hi Ian, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback! If there's anything more we can do to enhance your experience or assist you with, please let us know. Best Wishes, Ashley @ OK Vape

Posted 11 months ago

“Fabulous service very happy every time 🤩”

Helpful Report

Posted 11 months ago

Hi Miranda, We are delighted to hear that you are happy with the service provided by our team! Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. Best Wishes, Ashley @ OK Vape

Posted 11 months ago

OK Vape is rated 4.8 based on 6,933 reviews