OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,526 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,526 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tick every box”

Helpful Report

Posted 11 months ago

Hi Alan, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 10 months ago

“A very quick turnaround from order to delivered. Does what it says on the tin and well worth a try compared to the high street.”

Helpful Report

Posted 11 months ago

Hi Scott, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 10 months ago

“Not so long ago we used to get a decent discount from our last purchase”

Helpful Report

Posted 11 months ago

Hi John, Thank you for taking a moment to leave us your review. I am afraid the loyalty scheme was discontinued around the 10th of October 2023, therefore no more points have been earned since. You can use the points you have left on your account (until they expire or go under a total of 40). I believe there was an email sent out at this time which contains further information - if you haven't received this, it may be worth checking your junk/spam folders. If you have any further questions please feel free to get in contact with us at info@okvape.co.uk. Kind Regards, Ashley @ OK Vape

Posted 10 months ago

“Vape as expected ... fine. Delivery, however, was very slow. It took several days to arrive.”

Helpful Report

Posted 11 months ago

Hi Marianne, Thank you for your feedback, we are very sorry to hear your order took longer than usual to arrive. We are reliant on external postal services to have the orders delivered safely and efficiently, but occasionally they can let us down. We do offer alternative, quicker delivery options for a low cost, which can be selected on the basket or checkout page. For further information, please see here: https://okvape.co.uk/delivery/ Please let us know if you have any queries. Kind regards, Ashley @ OK Vape

Posted 10 months ago

“Whilst I have been using ok vape for several years, I have noticed on several orders that some of the batteries do not work. I have contacted ok vape several times, but not had a response.”

Helpful Report

Posted 11 months ago

Hi there, We are extremely sorry to hear you have experienced some batteries not working. Please rest assured that we do respond to all feedback, messages and phone calls and unfortunately cannot see any contact made from yourself in our systems. We would like to resolve this issue and take some further information down about the batteries, so please send us an email to: info@okvape.co.uk and we will reply as soon as possible. We apologise for any inconvenience - we strive to provide a positive experience for all customers. Many thanks, Amber @ OK Vape

Posted 11 months ago

“Tried a lot and ok definitely the best”

Helpful Report

Posted 11 months ago

Hi Dawn, Thank you so much for your kind words. We're delighted to hear that you've had consistent positive experiences with us and our products. If you need any further assistance or have any more feedback, please don't hesitate to reach out. Best Wishes, Ashley @ OK Vape

Posted 10 months ago

“It's just like smoking a real cigarette, I really like them, I will be ordering more”

Helpful Report

Posted 11 months ago

Hi Susan, We are very happy to hear this, it is great to hear that you were satisfied with your purchase. Thank you for taking the time to leave us a review. If we can be of any assistance, please feel free to get in contact. Best Wishes, Ashley @ OK Vape

Posted 10 months ago

“I find ok vape very professional and helpful I can not recommend highly enough.”

Helpful Report

Posted 11 months ago

Hi Thomas, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out! Best Wishes, Ashley @ OK Vape

Posted 10 months ago

“Very efficient service, good range of products”

Helpful Report

Posted 11 months ago

Hi Katherine, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please get in touch if there is anything we can be of help with. Best Wishes, Ashley @ OK Vape

Posted 10 months ago

“They are compatible with 10 Motives of which I have a supply. Will be buying from 0K in future.”

Helpful Report

Posted 11 months ago

Hi Christine, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 10 months ago

“Hi all in all a nice change from the status quo of vapes. But would be much better with a more lifelike or softer tip. Also when will you be able to bring in a version of a roll up? Because many people are now using them because of costs. With again a much softer tip.”

Helpful Report

Posted 11 months ago

Hi Ian, Thank you for taking the time to leave us a review! I will log your feedback with the relevant team. Please do get in touch if we can help you further. Kind regards, Ashley @ OK Vape

Posted 10 months ago

“They are helping me stop the need for cigarettes”

Helpful Report

Posted 11 months ago

Hi Carol, We really appreciate your feedback and are very glad to hear that our products are helping you. Please get in touch if there is anything we can be of help with. Best Wishes, Ashley @ OK Vape

Posted 11 months ago

“Delivered on time”

Helpful Report

Posted 11 months ago

Hi Carol, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch. Best Wishes, Ashley @ OK Vape

Posted 11 months ago

“Order came on time . Pleased with service.”

Helpful Report

Posted 11 months ago

Hi Patricia, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 11 months ago

“Great service Great prices”

Helpful Report

Posted 11 months ago

Hi Robert, We are really pleased to hear that you're happy with our prices and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 11 months ago

“Supply of the vape cartridges was carried out and delivered on time once more. Good supplier.”

Helpful Report

Posted 11 months ago

Hi Keith, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 11 months ago

“All good product and customer service”

Helpful Report

Posted 11 months ago

Hi John, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 11 months ago

“Very good service and that’s all I ask for”

Helpful Report

Posted 11 months ago

Hi Pauline, Thank you for taking the time to leave us a review, we are pleased to hear that you are happy with the service provided! If we can be of any help, please do get in contact. Best Wishes, Ashley @ OK Vape

Posted 11 months ago

“Very happy with ok vape , service is great and delivery has been quick , top marks from me ✅”

Helpful Report

Posted 11 months ago

Hi Michael, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 11 months ago

“Like the ecig and delivery is always quick. Don't really like the cartridges as much as the 10Motives. I think they taste like American tobacco.”

Helpful Report

Posted 11 months ago

Hi Ruth, We are so happy to hear that you are pleased with our delivery service. Thank you for taking the time to leave us a review. Please note that while we offer products compatible with 10 Motives, we are a different product. Please don't hesitate to get in touch if we can be of any assistance. Kind regards, Ashley @ OK Vape

Posted 11 months ago

OK Vape is rated 4.8 based on 6,526 reviews