OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,932 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,932 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and quick delivery.”

Helpful Report

Posted 11 months ago

Hi Samantha, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 11 months ago

“Service great. Taste of product awful.”

Helpful Report

Posted 11 months ago

Hi Michelle, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. I'm very sorry to hear you do not enjoy the taste of our product. If we can be of any help, please do get in contact. Best Wishes, Ashley @ OK Vape

Posted 11 months ago

“Excellent prompt service great support if required”

Helpful Report

Posted 11 months ago

Hi Brian, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 11 months ago

“Very good, polite service and prompt delivery.”

Helpful Report

Posted 11 months ago

Hi Janice, We are thrilled to hear that you continue to be satisfied with our products, service, and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 11 months ago

“Brilliant....would love a duscout voucher but never get 1 😕”

Helpful Report

Posted 11 months ago

Hi Theresa, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Unfortunately, we do not currently have any discount codes available. Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 11 months ago

“Good service prompt delivery enjoying the product.”

Helpful Report

Posted 11 months ago

Hi Arthur, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Best Wishes, Ashley @ OK Vape

Posted 11 months ago

“Excellent product, what happened to the loyalty points?”

Helpful Report

Posted 11 months ago

Hi Simon, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Unfortunately, due to customer feedback, our Kudos loyalty points were discontinued. Please accept our sincerest apologies for any inconvenience caused. Please get in touch if there is anything we can be of help with. Best Wishes, Ashley @ OK Vape

Posted 11 months ago

“Great company, always have items in stock, and fast efficient delivery”

Helpful Report

Posted 11 months ago

Hi Gill, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Best Wishes, Ashley @ OK Vape

Posted 11 months ago

“Best product, cannot purchase anywhere else except direct Always get great service from a great company”

Helpful Report

Posted 11 months ago

Hi Cathy, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 11 months ago

“I'm happy with the refills I buy but you advertise the batteries for £1.75 if you buy the refills and when I tried to purchase these together they are still coming up at £3.00?”

Helpful Report

Posted 11 months ago

Hi Amanda, Thank you for taking the time to leave us a review. To receive the £1.75 offer for our K1 battery, this must be added to the basket with the multibuy. You will need to be on the page with the refill you would like to purchase, select which multibuy size you are looking for, and then a pop up will appear offering you the battery at £1.75! Please note, it is one discounted battery per multibuy. If there is anything else I can help you with, please do get in touch. :) Kind regards, Ashley @ OK Vape

Posted 11 months ago

“Very good service and product”

Helpful Report

Posted 11 months ago

Hi Janis, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 11 months ago

“Excellent service for a excellent product”

Helpful Report

Posted 11 months ago

Hi Michael, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 11 months ago

“Looking to buy elsewhere they are so weak china trying to gain more profit.”

Helpful Report

Posted 11 months ago

Hi Susan, Many thanks for your review. We're very sorry to hear you have not been enjoying our products, if you experience any further issues then please get in touch at info@okvape.co.uk and we would be delighted to assist. Kind regards, Ashley @ OK Vape

Posted 11 months ago

“What is lthere to tell, the product does exactly what it says on the tin, and I renew the order regularly, that alone speaks volumes!”

Helpful Report

Posted 11 months ago

Hi Stewart, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Best Wishes, Ashley @ OK Vape

Posted 11 months ago

“Service excellent”

Helpful Report

Posted 11 months ago

Hi Olive, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 11 months ago

“I already gave a review and am very satisfied with my purchase thank you”

Helpful Report

Posted 11 months ago

Hi Jean, We are very happy to hear this, it is great to hear that you were satisfied with your purchase. Thank you for taking the time to leave us a review. If we can be of any assistance, please feel free to get in contact. Best Wishes, Ashley @ OK Vape

Posted 11 months ago

“Works great could be cheaper Asda is cheaper thanks Alan slape”

Helpful Report

Posted 11 months ago

Hi Alan, Thank you for taking the time to leave us a review and for your feedback! I have made a log of your comments. If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 11 months ago

“You’re fast and efficient. We’ve never had a problem with you and will continue to use you. Thank you for a great service.”

Helpful Report

Posted 11 months ago

Hi David, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. Best Wishes, Ashley @ OK Vape

Posted 11 months ago

“Excellent service,received order quickly all in good working order”

Helpful Report

Posted 11 months ago

Hi Paul, That is great to hear, thank you for taking a moment to leave us your review. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Kind Regards, Ashley @ OK Vape

Posted 11 months ago

“Excellent Customer Service with the right products and a very smooth transaction. Would certainly buy from Ok Vape again!!”

Helpful Report

Posted 11 months ago

Hi Lynn, We are delighted to hear that you are happy with the service provided by our team! Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. Best Wishes, Ashley @ OK Vape

Posted 11 months ago

OK Vape is rated 4.8 based on 6,932 reviews