OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,931 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,931 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived well wrapped and quickly. As always! Thank you.”

Helpful Report

Posted 11 months ago

Hi Maggie, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. Best Wishes, Calum @ OK Vape

Posted 11 months ago

“Since using ur products its a big change from smoking,I've found that it's safer to use,cleaner n less smells when entering my home,cheaper for me,much safer in my home,I've tried a few cigarettes but end up throwing away or giving to a homeless person,the only fault from buying was a few e-tips were dude,price n value can't fault,glad I found ur products.”

Helpful Report

Posted 11 months ago

Hi there, Thank you for taking the time to leave a positive review and I'm glad to hear you're enjoying our products. We're also sorry to hear that some products have not been working properly. We understand how frustrating it can be when a product doesn't meet your expectations. I will get in touch directly with you via email, to take some further information and get this resolved for you. Kind regards, Calum @ OK Vape

Posted 11 months ago

“Good value items great delivery times. Won’t use anyone else for my liquids”

Helpful Report

Posted 11 months ago

Hi Elizabeth, We are thrilled to hear that our products have met and exceeded your expectations. Thank you for taking the time to leave us a review, we wholeheartedly value your feedback! Please let us know if there is anything we can be of help with. Kind Regards, Calum @ OK Vape

Posted 11 months ago

“I keep getting blackcurrant flavour in menthol vape pods”

Helpful Report

Posted 11 months ago

Hi Linda, We are very sorry to hear that you've experienced issues with your vape pods. I would like to get some further information about this and resolve this matter for you. I will get in touch directly with you via email. Kind Regards, Calum @ OK Vape

Posted 11 months ago

“Always good service”

Helpful Report

Posted 11 months ago

Hi Susan, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. Best Wishes, Calum @ OK Vape

Posted 11 months ago

“Ok vape product very good. I order by phone and the staff are always polite and friendly. My order always arrives in good time.”

Helpful Report

Posted 11 months ago

Hi Sylvia, It is great to hear that you found the ordering process straightforward, thank you for taking a moment to leave us your delightful feedback. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Best Wishes, Calum @ OK Vape

Posted 11 months ago

“Fast efficient service. Only ever had one time problem with a very rude man who hung up the phone on me. I decided to shop elsewhere because of this. Then I had a call from a lovely member of staff after I made a complaint. As an apology offered a discount on next order which I accepted and have shopped again with this company since Thankyou”

Helpful Report

Posted 11 months ago

Hi Karen, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Calum @ OK Vape

Posted 11 months ago

“Very good e-cigs at a resonable price”

Helpful Report

Posted 11 months ago

Hi Sylvia, We are very happy to hear this, it is great to hear that you were satisfied with your purchase. Thank you for taking the time to leave us a review. If we can be of any assistance, please feel free to get in contact. Best Wishes, Calum @ OK Vape

Posted 11 months ago

“Very good service was delivered on time will definitely be using again thank you”

Helpful Report

Posted 11 months ago

Hi Jean, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Calum @ OK Vape

Posted 11 months ago

“THIS IS AN EXCELLENT SERVICE VERY PLEASED. THANK YOU”

Helpful Report

Posted 11 months ago

Hi Sandra, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. Best Wishes, Calum @ OK Vape

Posted 11 months ago

“Hassle free, quick delivery”

Helpful Report

Posted 11 months ago

Hi Jan, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Calum @ OK Vape

Posted 11 months ago

“Always excellent delivery time. Easy to use orderi system.”

Helpful Report

Posted 11 months ago

Hi Lyn, It is great to hear that you found the ordering process straightforward, thank you for taking a moment to leave us your delightful feedback. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Best Wishes, Calum @ OK Vape

Posted 11 months ago

“Very happy with the service and the quality of the product.”

Helpful Report

Posted 11 months ago

Hi Diane, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Calum @ OK Vape

Posted 11 months ago

“Arrived quickly well packed.”

Helpful Report

Posted 11 months ago

Hi Cheryl, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Calum @ OK Vape

Posted 11 months ago

“Excellant communication and speedy delivery..will order again.. Thank you”

Helpful Report

Posted 11 months ago

Hi Bev, Thank you very much for taking the time to leave us a review, we are delighted to hear about your positive experience of ordering with us. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Calum @ OK Vape

Posted 11 months ago

“Very goid”

Helpful Report

Posted 11 months ago

Hi Lynn, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Calum @ OK Vape

Posted 11 months ago

“Effort less”

Helpful Report

Posted 11 months ago

Hi Tony, It is great to hear that you found the ordering process straightforward, thank you for taking a moment to leave us your delightful feedback. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Best Wishes, Calum @ OK Vape

Posted 11 months ago

“My experience with OK Vape has been very poor. The following has been my experience: Order Date: 11th March'25 1. The discount code for signing up for the newsletter/ marketing updates couldn't be applied while check out - got charged the full amount. (Upon mailing the customer support team - got a prompt response) Received product: 14th March'25 2. Received a wrong vape kit (mailed back) 17th March'25 3. Customer service responds to my complaint about receiving wrong kit 21st March'25 4. Receive another wrong vape kit instead of my actual vape kit. Today is 24th March'25 - I still don't have what i ordered. I don't know how come an online store mistakenly send wrong orders at two consecutive instances. The only reason i am giving two stars instead of one is because Ashley from Customer Service has been really supportive on this journey. However, my review is based on the overall experience. Something needs to be done about my order. :( Hope the greater team reaches out to me to provide me a solution.”

Helpful Report

Posted 11 months ago

Dear Maheer, Thank you for taking the time to leave us a review. I'm very sorry to hear you have not had an enjoyable experience with ordering from us. We have confirmed with yourself that you have now received the correct order, we hope you are happy with the product. Please accept our sincerest apologies again for the inconvenience. Kind regards, Ashley @ OK Vape

Posted 11 months ago

“Good product and very good price”

Helpful Report

Posted 11 months ago

Hi Kevin, We are thrilled to hear that our products have met and exceeded your expectations. Thank you for taking the time to leave us a review, we wholeheartedly value your feedback! Please let us know if there is anything we can be of help with. Kind Regards, Calum @ OK Vape

Posted 11 months ago

“Very easy to order and always delivered promptly. Good value for money and quality always very good.”

Helpful Report

Posted 11 months ago

Hi Joseph, We are thrilled to hear that you continue to be satisfied with our products, pricing, and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Calum @ OK Vape

Posted 11 months ago

OK Vape is rated 4.8 based on 6,931 reviews