OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.78

4.8 Rating 6,275 Reviews

95 %

of reviewers recommend OK Vape

4.8

Based on 6,275 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are helping me stop the need for cigarettes”

Helpful Report

Posted 7 months ago

Hi Carol, We really appreciate your feedback and are very glad to hear that our products are helping you. Please get in touch if there is anything we can be of help with. Best Wishes, Ashley @ OK Vape

Posted 7 months ago

“Delivered on time”

Helpful Report

Posted 7 months ago

Hi Carol, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch. Best Wishes, Ashley @ OK Vape

Posted 7 months ago

“Order came on time . Pleased with service.”

Helpful Report

Posted 7 months ago

Hi Patricia, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 7 months ago

“Great service Great prices”

Helpful Report

Posted 7 months ago

Hi Robert, We are really pleased to hear that you're happy with our prices and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 7 months ago

“Supply of the vape cartridges was carried out and delivered on time once more. Good supplier.”

Helpful Report

Posted 7 months ago

Hi Keith, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 7 months ago

“All good product and customer service”

Helpful Report

Posted 7 months ago

Hi John, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 7 months ago

“Very good service and that’s all I ask for”

Helpful Report

Posted 7 months ago

Hi Pauline, Thank you for taking the time to leave us a review, we are pleased to hear that you are happy with the service provided! If we can be of any help, please do get in contact. Best Wishes, Ashley @ OK Vape

Posted 7 months ago

“Very happy with ok vape , service is great and delivery has been quick , top marks from me ✅”

Helpful Report

Posted 7 months ago

Hi Michael, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 7 months ago

“Like the ecig and delivery is always quick. Don't really like the cartridges as much as the 10Motives. I think they taste like American tobacco.”

Helpful Report

Posted 7 months ago

Hi Ruth, We are so happy to hear that you are pleased with our delivery service. Thank you for taking the time to leave us a review. Please note that while we offer products compatible with 10 Motives, we are a different product. Please don't hesitate to get in touch if we can be of any assistance. Kind regards, Ashley @ OK Vape

Posted 7 months ago

“Service and price great but battery charge doesn't seem to last as long as 10 Motives”

Helpful Report

Posted 7 months ago

Hi Donna, We are thrilled to hear that you are happy with our service and pricing. Thank you for taking the time to leave us a review. Please note that while we are compatible with 10 Motives, we are a different product. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 7 months ago

“Delivered on time and is exactly what I was looking for”

Helpful Report

Posted 7 months ago

Hi Bernadine, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 7 months ago

“Fast delivery. No issues with product”

Helpful Report

Posted 7 months ago

Hi Cheryll, We are thrilled to hear that you continue to be satisfied with our products and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 7 months ago

“Good value , good taste”

Helpful Report

Posted 7 months ago

Hi Kathleen, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please get in touch if there is anything we can be of help with. Best Wishes, Ashley @ OK Vape

Posted 7 months ago

“Was surprised to find I can buy the menthol 18g high vapes from my local Asda for the same price ! Thought it would be cheaper buying direct and in bulk. However the service is good.”

Helpful Report

Posted 7 months ago

Hi Leslie, Unfortunately, supermarket pricing isn't something we have any control over. However, we do have a wider range of products online and refill prices from only £5.30 within our multibuy deals. You can view our full range of multi-buy deals here: https://okvape.co.uk/ok-cigalike/e-cig-refills/multipacks/. We hope that our service, range of products and special deals are a good reason to shop online with us and that you will continue to enjoy our products. Kind regards, Ashley @ OK Vape

Posted 7 months ago

“Glad I found you”

Helpful Report

Posted 7 months ago

Hi Pauline, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Best Wishes, Ashley @ OK Vape

Posted 7 months ago

“The delivery from ordering to receiving was the usual high performance. What has not been clear was that to urder multiple battery replacemnts that orders for batteries on their own cannot be placed. This resulted in having to spend another £30. 00 or so, ontop of my original order. I have never noticed and cannot find this policy anywhere on the website. Please consider putting a Warning or Notfication which can be seen clearly after log in.”

Helpful Report

Posted 7 months ago

Hi Allister, Thank you for taking the time to leave us a review. We are so happy to hear that delivery was prompt! We do have a note on our batteries product pages stating; "If buying batteries, please ensure you have at least 1 pack of Cigalike e-cig refills in your cart.". Please feel free to get in touch with us if we can be of any further help. Kind regards, Ashley @ OK Vape

Posted 7 months ago

“Disappointed, brought 7 batteries. Put them on charge, all the lights went out but on of batteries dose not work so had to bin it”

Helpful Report

Posted 7 months ago

Hi Mark, Thank you for taking the time to leave your review. I'm sorry to hear that you are disappointed with our battery. We understand how frustrating it can be when a product doesn't meet your expectations. Please get in touch directly with me, so I can take some further information and get this resolved for you. Kind regards, Ashley @ OK Vape

Posted 7 months ago

“Normally I place an order and go with regular free shipping. Somehow, it usually arrives in my post box the next day. For my last order, I was very low on my chosen poison so I paid for guaranteed next day delivery. It arrived three days later. Go figure!”

Helpful Report

Posted 7 months ago

Hi Francis, Thank you for taking the time to leave us your feedback, we are sorry to hear about your experience. We are reliant on external postal services to have the orders delivered safely and efficiently, but occasionally they can let us down. Please feel free to get in contact with us, and I can investigate further for you. Kind Regards, Ashley @ OK Vape

Posted 7 months ago

“Great value and quick delivery”

Helpful Report

Posted 7 months ago

Hi Hazel, Thank you very much for taking the time to leave us a review, we are delighted to hear about your positive experience of ordering with us. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 7 months ago

“OK provide a brilliant service!”

Helpful Report

Posted 7 months ago

Hi Pete, We are really pleased to hear you're happy with our service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 7 months ago

OK Vape is rated 4.8 based on 6,275 reviews