OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 7,051 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 7,051 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent”

Helpful Report

Posted 8 months ago

Hi Jean, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. All the best, Calum @ OK Vape

Posted 8 months ago

“good quick service. I can only recommend as very efficient”

Helpful Report

Posted 8 months ago

Hi Jennifer, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. All the best, Calum @ OK Vape

Posted 8 months ago

“I have never experienced problems in receiving e cig batteries before. This time I was restricted to two!! Very disappointed”

Helpful Report

Posted 8 months ago

Hi Peter, Many thanks for taking the time to leave us your review. Unfortunately, we're restricted to the amount of batteries we can send per order due to new postal restrictions which are not in our control. We're currently working closely with our couriers to look into options for this going forward. All the best, Calum @ OK Vape

Posted 8 months ago

“Very efficient service and a good product”

Helpful Report

Posted 8 months ago

Hi there, Thank you so much for your kind words. We're delighted to hear that you've had consistent positive experiences with us and our products. If you need any further assistance or have any more feedback, please don't hesitate to reach out. All the best, Calum @ OK Vape

Posted 8 months ago

“My husband very pleased with this order”

Helpful Report

Posted 8 months ago

Hi Jennifer, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. All the best, Calum @ OK Vape

Posted 8 months ago

“Very happy with the product and the service Thank you”

Helpful Report

Posted 8 months ago

Hi Candi, We are very happy to hear this, it is great to hear that you were satisfied with your purchase. Thank you for taking the time to leave us a review. If we can be of any assistance, please feel free to get in contact. All the best, Calum @ OK Vape

Posted 8 months ago

“Very good arived quickly good service”

Helpful Report

Posted 8 months ago

Hi Chris, We are thrilled to hear that you continue to be satisfied with our product and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. All the best, Calum @ OK Vape

Posted 8 months ago

“Purchase went well product ok”

Helpful Report

Posted 8 months ago

Hi Jean, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please get in touch if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 8 months ago

“Very happy with efficient service”

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Posted 8 months ago

Hi Richard, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. All the best, Calum @ OK Vape

Posted 8 months ago

“Great products, quick delivery within two days”

Helpful Report

Posted 8 months ago

Hi Stephen, That is great to hear, thank you for taking a moment to leave us your review. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Kind Regards, Ashley @ OK Vape

Posted 8 months ago

“I have noticed over time that the batteries drain very quickly, which makes it hard to draw from.. Deffo nothing like they use to be..”

Helpful Report

Posted 8 months ago

Hi Heather, Thank you for your review. We’re really sorry to hear you have been disappointed with our products lately. I would like to reassure you that we have made no changes to the manufacturing of our products, however, we would like to take some further information from you about this so we can resolve this. I will get in touch directly with you via email. Kind regards, Ashley @ OK Vape

Posted 8 months ago

“Always quick delivery & great service”

Helpful Report

Posted 8 months ago

Hi Jason, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 8 months ago

“Great product (batteries), but a shame you can only buy 3 batteries at a time, and with each purchase you have to also buy refills some of us will never use. I just wanted to purchase 6 batteries, only.”

Helpful Report

Posted 8 months ago

Hi Rachel, Thank you for taking the time to leave us a review. Unfortunately, we are unable to send batteries by themselves due to postal regulations. Please accept our sincerest apologies for any inconvenience caused. Kind regards, Ashley @ OK Vape

Posted 8 months ago

“THE LAST COUPLE OFF MONTHS SOME CARTRIDGES ARE HALF EMTY AND THE K2 BATTERYS GOING DOWN HILL DELIVERY SERVICE EXCELLENT”

Helpful Report

Posted 8 months ago

Hi Dingeman, Thank you for your review. We’re really sorry to hear you have been disappointed with our products lately. I would like to reassure you that we have made no changes to the manufacturing of our products, however, we would like to take some further information from you about this so we can resolve this. I will get in touch directly with you via email. Kind regards, Ashley @ OK Vape

Posted 8 months ago

“Very quick service as usual quality of merchandise great 👍”

Helpful Report

Posted 8 months ago

Hi Robin, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 8 months ago

“Very good indeed ,ideal ,discreet & inexpensive & the person who helped me with my order was very helpful & patient.5 star service.”

Helpful Report

Posted 8 months ago

Hi Heather, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback! If there's anything more we can do to enhance your experience or assist you with, please let us know. Best Wishes, Ashley @ OK Vape

Posted 8 months ago

“So easy to order and speedy delivery”

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Posted 8 months ago

Hi Mandy, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the ordering process straightforward and the delivery prompt! If you have any queries or need any assistance please don't hesitate to get in touch. Kind regards, Ashley @ OK Vape

Posted 8 months ago

“Fantastic customer service! Thank you so much”

Helpful Report

Posted 8 months ago

Hi Keda, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 8 months ago

“Excellent service and speedy delivery”

Helpful Report

Posted 8 months ago

Hi Anne, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 8 months ago

“Fast Delivery”

Helpful Report

Posted 8 months ago

Hi May, We're very glad to hear that you were satisfied with your delivery, thank you for your positive feedback! Please do get in touch if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 8 months ago

OK Vape is rated 4.8 based on 7,051 reviews