OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 7,445 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 7,445 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 3 years ago

Hi Ruth, Thanks for your review! Amber @ OK Vape

Posted 3 years ago

“Excellent and efficient service as always. June Ross.”

Helpful Report

Posted 3 years ago

Hi June, Thank you for your review! Please get in touch if we can be of any help. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Great pen and very fast delivery”

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Posted 3 years ago

Hi Lynn, Thank you for your review, we're glad to hear your order arrived in good time! Best wishes, Amber @ OK Vape

Posted 3 years ago

“I ordered and received 2 okvape batteries 180mAh but after full recharge, they do not last as long as my old ones I have used and recharged for over 5 months”

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Posted 3 years ago

Hi Ned, Thank you for your review - we're really sorry to hear you are disappointed in your new batteries. We have contacted you directly so we can try and resolve this with you. Kind regards, Amber @ OK Vape.

Posted 3 years ago

“Excellent service. My purchase arrived the day after I ordered. Good value too”

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Posted 3 years ago

Hi Mary, Thank you for your glowing review! If we can be of any help then please let us know. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Easy to order, like the points system and fast reliable delivery service.”

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Posted 3 years ago

Hi Patricia, Thank you for your review! If we can be of any help then please let us know. Kind regards, Amber @ OK Vape

Posted 3 years ago

“All I can say is that I have been using the firm/their E-Cigs for sme time now and highly rate them. Very happy with both service, product and price.”

Helpful Report

Posted 3 years ago

Hi Douglas, Thank you so much for sharing your experience with us, we're delighted to hear this positive feedback! If we can be of any assistance then please don't hesitate to reach out to us. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Quick and easy”

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Posted 3 years ago

Hi Paul, Thank you very much for your review! Best wishes, Amber @ OK Vape

Posted 3 years ago

“Easy to order, quick delivery.”

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Posted 3 years ago

Hi Beverly, Thank you for your review! If we can be of any help then please let us know. Kind regards, Amber @ OK Vape

Posted 3 years ago

“Good price and free p.p but it took 5days for it to arrive”

Helpful Report

Posted 3 years ago

Hi Irene, Many thanks for your review! We're very sorry to hear that your order took longer than usual to arrive. Most orders on the free service are usually delivered within 2-3 days after posting, however, this is not guaranteed and is Royal Mail's aim. We are reliant on external postal services to get our customers orders to them quickly and efficiently, but unfortunately they can sometimes let us down. We have available a few low cost, alternative next day services which you can choose at the basket or checkout page. Please see here for further information: https://okvape.co.uk/delivery/ We apologise again that it took a while for your order to arrive. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Quick delivery at a good price.”

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Posted 3 years ago

“Good service.good product”

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Posted 3 years ago

“Very slow delivery. Ordered 2 days ago and not being delivered for another 3 days. 😩”

Helpful Report

Posted 3 years ago

Hey there, We're very sorry to hear that your order is taking longer than usual to arrive. Most orders on the free service are usually delivered within 2-3 days after posting, however, this is not guaranteed and is Royal Mail's aim. We are reliant on external postal services to get our customers orders to them quickly and efficiently, but unfortunately they do sometimes let us down. We also offer low cost next day services which you can choose at the basket o checkout page. Please see here for further information: https://okvape.co.uk/delivery/ We apologise again that your delivery is taking longer than usual. Please let us know if it has not been delivered within 10 working days, and then we can take further action for you. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Delivery was quick.Thanks”

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Posted 3 years ago

Hi Claudine, Thank you for your review, we are glad to hear your order arrived in good time! Kind regards, Amber @ OK Vape

Posted 3 years ago

“Great service.”

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Posted 3 years ago

Hey there, Thank you very much for your review! Best wishes, Amber @ OK Vape

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Hi Stephanie, Thank you for your review! Kind regards, Amber @ OK Vape

Posted 3 years ago

“I have ordered from okvapeamu times * have always been very happy with the service and product I would highly recommend.”

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Posted 3 years ago

Hi Joanne, This is wonderful feedback to hear, thank you so much for your review and recommendation! Please don't hesitate to get in touch if there is anything we can help with. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Always nice quick delivery”

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Posted 3 years ago

Hi Sarah, Thank you for your review! Best wishes, Amber @ OK Vape

Posted 3 years ago

“Excellent service very pleased with product and next day delivery”

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Posted 3 years ago

Hi there, Thank you so much for your glowing review! If we can be of any help then please don' hesitate to get in touch. Kind regards, Amber @ OK Vape

Posted 3 years ago

“Very Fast Order And Delivery, No Hassle, Goods In Perfect Condition And Well Packaged, Would Definitely Recommend”

Helpful Report

Posted 3 years ago

Hi John, This is delightful to hear, thank you so much for sharing your experience with us! If we can be of any help then please don't hesitate to get in touch. Best wishes, Amber @ OK Vape

Posted 3 years ago

OK Vape is rated 4.8 based on 7,445 reviews