OK Vape Reviews

4.83 Rating 2,117 Reviews
96% of reviewers recommend OK Vape

About OK Vape: OK Vape are a UK based online vape store stocking a range of vape kits from carefully selected brands such as SMOK, Innokin & Aspire, alongside their bestselling OK Cigalike Kits and refills and a wide range of quality, UK-made e-liquids, as seen in Asda, Sainsburys and BP (M&S) Stores.
OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, we offer the lowest prices online on branded kits with FREE delivery via 1st class post on ALL ORDERS! Read some of our glowing customer reviews then click the 'Go To Store' link to shop online today.

Visit Website

Phone:
0870 609 3379

Email:
sales@okvape.co.uk

Location:
Unit 6 The Threshing Barn,
Woodhayes

Categories:
Vape Comapnies
Vape Companies

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service
average delivery time
Next Day
on-time delivery
98%
accurate and undamaged orders
99%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
customer service
4.89 out of 5
"Excellent service. Ordered about 1pm and got the goods next day. Cannot fault this service"
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Posted 3 weeks ago
"Quick delivery, good item, but batteries, not as good as in the past."
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Posted 3 weeks ago
"Have to say I have tried many and my preference is a good throat hit. The Extra strong (red box) are perfect for me. The best I have tried to date"
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Posted 3 weeks ago
"Excellent service very helpful customer services team A*"
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Posted 1 month ago
"Very good service"
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Posted 1 month ago
"Good company very happy"
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Posted 1 month ago
"Always shop with Ok Vape"
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Posted 1 month ago
"Excellent service, I will keep using. Thank you."
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Posted 1 month ago
"Always very helpful and prompt.Thankyou.🌞"
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Posted 1 month ago
"Quick delivery with no issues."
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Posted 1 month ago
"Fantastic customer service. Brilliant delivery!"
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Posted 1 month ago
"always happy with the service - very quick delivery - excellent"
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Posted 1 month ago
"Website easy to navigate, prices more than reasonable and delivery first class. Won't go anywhere else."
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Posted 1 month ago
"I don't know if you read all these reviews but i have enjoyed your product for years. Now i find you are changing the loyalty points system,As i buy my refills 9mths/1yr in advance it is going to cost me more for my refills.also i will lose over 400 loyalty points which i have already earned.Needless to say I am not very happy with this change"
1 Helpful Report
Posted 1 month ago
Hi Chris,

I am really sorry that you are not happy with the changes we are making, I have looked into it and I can tell you that any points you have earned prior to the changes wont expire. This means that the 400 points you have collected so far will not have an expiry date on and can be used whenever. I will contact you via email to discuss this further.

Kind regards,

Ok Vape team
Posted 1 month ago
"I’m very satisfied with your product."
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Posted 1 month ago
"Brilliant, hassle free and fast delivery."
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Posted 1 month ago
"I’ve been ordering ecigs from ok for a few years now, and have never been disappointed with either the service or the product. Wouldn’t dream of going elsewhere."
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Posted 1 month ago
"Very good delivery (next day) Product reasonably price and good quality."
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Posted 1 month ago
"Brilliant service all round"
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Posted 1 month ago
"Excellent value and excellent delivery times"
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Posted 1 month ago
OK Vape is rated 4.83 based on 2,117 reviews