Ohh Deer Reviews

Name: Ohh Deer
Rating: 4.69

4.7 Rating 6,513 Reviews

92 %

of reviewers recommend Ohh Deer

4.7

Based on 6,513 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ohh Deer:

Hello and welcome to all things reviews of Ohh Deer!

Who are we??
We’re a greetings card, stationery and gift company operating from our HQ in Loughborough. Founded in 2011, we’re proud to say that Ohh Deer has quickly become the established place to go to find quirky, artistic and fun illustrated products.

What makes us unique is our incredible roster of over 100 talented creatives based around the world who we work with to bring you all these amazing products! We support every artist we work with, with a share of the revenue going directly to them.

To find out more about Ohh Deer, follow us on Instagram and keep up with all our latest news. (@ohhdeer)

Visit Website

Phone:

1509812075

Email:

help@ohhdeer.com

Location:

12, Frederick Street, Loughborough
LE11 3BJ

Ohh Deer 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wouldn't order again.”

Helpful Report

Posted 2 years ago

Hello Sarah, Thank you for your review. We're sorry to hear that you likely won't order from us again. We hope that you may give us a chance to regain your confidence with a future order. Thank you The Ohh Deer Team

Posted 2 years ago

“I ordered a bundle of unknown cards on an offer, and at the time did see a warning that if ordering “multiple” bundles, there may be duplicates, which of course makes sense - however in the single bundle received I had at least 3 duplicates which wasn’t great!”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review, we do apologise for any disappointment caused by the mystery mix. Our team will do our utmost to provide a varied mix as much as possible but as these are mystery packs the contents can vary from order to order. If you would like to get in touch with our team please do not hesitate to email us via help@ohhdeer.com , we're always happy to help :) Kind regards, The Ohh Deer Team

Posted 3 years ago

“Cards were good value, but it was a shame that there were several duplicates (which I am sure is part of the mystery!) and many 70th and 80th - which hopefully will come in handy one day! Was OK, but not sure I'd order again.”

Helpful Report

Posted 3 years ago

Hi Zoe, Thanks for your review, it's great to hear you felt this mystery card bundle was good value but we are sorry to hear you weren't 100% happy with the designs included. If you need help from the team with this order we are always available over at help@ohhdeer.com, just get in touch :) Thank you The Ohh Deer Team

Posted 3 years ago

“Cards are great I really like them. However the packaging was torn to shreds but luckily the post office repackaged them for me and none were missing. Perhaps stronger packaging in future might be wise.”

Helpful Report

Posted 3 years ago

Hello Vicky, Thank you for your review and your feedback. We're very glad to hear that none of the cards were missing, despite the damage the package sustained during transit, and that you were happy with the cards themselves :) Thank you The Ohh Deer Team

Posted 3 years ago

“I am waiting for a refund for the cards and the postage”

Helpful Report

Posted 3 years ago

Hi Verity, Thanks for sending your return this week, once it arrives back in our warehouse it'll be processed and refunded as per our returns policy. If you need assistance in the meantime don't hesitate to reach out to help@ohhdeer.com Thank you The Ohh Deer Team

Posted 3 years ago

“Nice quality cards, but not a great mix, most have an age number on which I wouldn't be able to use, more than 50 % of the cards were numbered, so they will go to the charity shop. The service was great, arrived very quickly. Might be a good idea to have had a waterproof package as the cards were left outside and very easily could have been damaged if it had of rained.”

Helpful Report

Posted 3 years ago

Hello Gill, Thank you for taking the time to send over your review. We're very sorry to hear that you found the cards to be a little disappointing. I have made sure to pass on this feedback to our warehouse team so they can make sure in future that we don't include so many numbered cards. The Ohh Deer Team

Posted 3 years ago

“My order was delivered quickly & safely. There was a good selection of cards, but I was disappointed to find that they had no greetings inside, & were all blank.”

Helpful Report

Posted 3 years ago

Hello Diane, Thank you for taking the time to share your review with us. We're happy to hear that you liked the selection of cards. However, I apologise that you found the fact they were blank inside to be disappointing. All the cards we design are always blank inside to ensure you can include whatever message you want :). The Ohh Deer Team

Posted 3 years ago

“Didn't realised all the cards were blank inside.”

Helpful Report

Posted 3 years ago

Hello Alison, Thank you for your review. We're sorry that you weren't aware that the cards you ordered would be blank inside. Our cards are designed to be blank inside so people are able to personalise them for the recipient as they wish - we're sorry that this was not something you were aware of when you made your order. If you'd like to return the cards for a full refund, you are very welcome to do this. You can find our returns information here: https://help.ohhdeer.com/help/are-you-looking-to-return-or-exchange-an-item-ordered-or-received Thank you The Ohh Deer Team

Posted 3 years ago

“Lots of small cards...could be better if there were more bigger ones.”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review. We're sorry to hear that you were disappointed by the size of the cards in your bundle. We'll certainly pass this feedback onto our creative team for consideration for future cards. Thank you The Ohh Deer Team

Posted 3 years ago

“I was really looking forward to receiving these cards but was somewhat disappointed to find them not boxed but in a paper mailing sack with very little protection. Although not unusable, quite a few of the cards had slight bent and wrinkled corners. Whilst I am all for eco packaging, a paper sack without any protection is not sufficient for today's postal system. The card designs were ok, some I will use, a lot I won't. The quality of the cards was good, no problem there but sadly I will be returning”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review. We're sorry to hear that you've chosen to return the cards from your order, and that you were disappointed by the eco-packaging used for the order. You can find our full returns information here: https://help.ohhdeer.com/help/are-you-looking-to-return-or-exchange-an-item-ordered-or-received Don't forget to send us your proof of postage so we can reimburse you for the cost of postage :) Thank you The Ohh Deer Team

Posted 3 years ago

“I ordered a mystery box of 50 cards for £15 - absolute bargain! However, there were quite a few valentines cards in there and lots of a similar style (dogs and cats) that I wouldn’t use. In total I think I’d use 20/50 so still a good price for 20 cards but I was a little disappointed by the lack of variety.”

Helpful Report

Posted 3 years ago

Hello Kate, Thank you for your review. We're glad to hear that overall you were happy with the mystery box of cards, though sorry that there were so many that were not quite suitable for you. Hopefully there will be further bundle offers in the future that may be a better match! Thank you The Ohh Deer Team

Posted 3 years ago

“Well they were a surprise!”

Helpful Report

Posted 3 years ago

Hi Ruth, Thanks for your review, if there was anything you needed help with just let us know! Our team are available via help@ohhdeer.com if you need us :) Thank you The Ohh Deer Team

Posted 3 years ago

“The card selection was good for adults but lacking in children cards and other celebrations/events.”

Helpful Report

Posted 3 years ago

Hello Sue, Thank you for your review. We hope you enjoy most of the cards from your 50 Mystery Greeting Cards bundle! Thank you The Ohh Deer Team

Posted 3 years ago

“I was a little disappointed that half of the cards I would definitely not use.”

Helpful Report

Posted 3 years ago

Hello Jenny, Thank you for your review. We're sorry to hear that you were disappointed by some of the cards in your mystery bundle. If there is anything we can do to improve your experience, please do contact the team at help@ohhdeer.com, as they will be happy to help. Thank you The Ohh Deer Team

Posted 3 years ago

“The mystery pack arrived quickly but the cards were peculiar. Decent enough quality.”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review. We're glad to hear that you felt the cards were decent quality, though sorry that some of the cards were not to your taste. Thank you The Ohh Deer Team

Posted 3 years ago

“speedy shipment , very small cards but good in value , tongue in cheek for humour on some of the cards received”

Helpful Report

Posted 3 years ago

Hello Philippa, Thank you for taking the time to share your review. We're very sorry to hear that you feel the cards are a little small. All of our cards do have the size information listed in the description but I'm sorry if this was missed. The Ohh Deer Team

Posted 3 years ago

“Quality of cards good however ordered a job lot and way too many duplicates or unusable cards so very disappointing”

Helpful Report

Posted 3 years ago

Hello, Thank you for taking the time to leave your review, we are sorry for any disappointment caused by the mystery bundle received. Due to the mystery nature of the product, it's random to what designs will be included but we do advise that rude humour and relations may be included. Our team have emailed you from help@ohhdeer.com and are waiting to hear back so that we can assist. Kind regards The Ohh Deer Team

Posted 3 years ago

“Nice packaging and delivery but was disappointed with the deal I purchased (25 cards for £15)”

Helpful Report

Posted 3 years ago

Hello Alison, Thank you for your review. We're glad to hear that you were pleased with the packaging and delivery, though sad to know that your 25 cards were a disappointment to you. A member of our team will be in touch today to see if they are able to resolve this for you. Thank you The Ohh Deer Team

Posted 3 years ago

“I ordered a box of 40 mystery greeting cards. I was a little dismayed when I sorted through the cards and found that they contained 7 father's day cards - a little under a quarter of the total number. This would have been less painful if my Dad was still alive! I to distribute them amongst friends and family as father's day is on Sunday. A better balance of types of cards would be a suggestion.”

Helpful Report

Posted 3 years ago

Hello Lee-Anne, We're very sorry to hear that your order mystery card set has arrived with 7 Father's Day cards. Please, accept my sincere apologies for this. A member of our team is going to be in touch via email to look into resolving this for you. The Ohh Deer Team

Posted 3 years ago

“Great cards A great price for a bundle of cards but they are very specific cards for family members or for age. So out of my bundle, I received only 3 “general” cards, the rest were with ages or “niece/sister/nephew” on them”

Helpful Report

Posted 3 years ago

Hello Francesca, Thank you for taking the time to share your review with us. Please, accept my sincere apologies for the disappointment caused by the mystery card pack you received. This does sound like there has been a very high number of occasion cards included. A member of our team is going to be in touch via email so we can look at getting this resolved for you. The Ohh Deer Team

Posted 3 years ago

Ohh Deer is rated 4.7 based on 6,513 reviews