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Ohh Deer Reviews

4.7 Rating 4,703 Reviews

92 %

of reviewers recommend Ohh Deer

Company Reviews

Product Reviews

4.7

Based on 4,703 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ohh Deer:

Hello and welcome to all things reviews of Ohh Deer!

Who are we??
We’re a greetings card, stationery and gift company operating from our HQ in Loughborough. Founded in 2011, we’re proud to say that Ohh Deer has quickly become the established place to go to find quirky, artistic and fun illustrated products.

What makes us unique is our incredible roster of over 100 talented creatives based around the world who we work with to bring you all these amazing products! We support every artist we work with, with a share of the revenue going directly to them.

To find out more about Ohh Deer, follow us on Instagram and keep up with all our latest news. (@ohhdeer)

Visit Website

Phone:

1509812075

Email:

help@ohhdeer.com

Location:

12, Frederick Street, Loughborough
LE11 3BJ

Ohh Deer 5 star review on 28th February 2024

Ohh Deer 5 star review on 3rd February 2024

Ohh Deer 5 star review on 22nd November 2023

Ohh Deer 5 star review on 13th October 2023

Ohh Deer 5 star review on 13th October 2023

Ohh Deer 5 star review on 25th August 2023

Ohh Deer 5 star review on 24th August 2023

74

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The first parcel was lost. Thankfully the person from your customer support was super helpful and the replacement was sent out asap. However, the parcel was so poorly packed & handled that I received 1 out of 3 pens. 2 out of them just fell out somewhere in transit.”

Posted 1 month ago

Hi Marija, Thanks for taking the time to leave your review. We're happy to hear our customer service team were able to help you out straight away, however we are sorry to hear there was an issue at delivery. Our team would be more than happy to help sort this for you, please just get in touch via help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 2 weeks ago

“I bought a daily planner around 2 weeks ago and although I love the print and the pages inside I am disappointed with the quality as the front material has started lifting from the cover causing it to be loose and bubble up.”

Posted 1 month ago

Hi Mia, Thank you for your review. We are very sorry to hear that there has been an issue with the cover of the planner received, we'd love to help get this resolved asap for you. Please get in touch via help@ohhdeer.com with your order details and our team would be happy to help! Thank you The Ohh Deer Team

Posted 1 month ago

“The service was very slow. It took nearly four weeks for the cards to arrive. I missed the birthday for which one of the cards was designed.”

Posted 2 months ago

“The delivery was a lot later than i expect and I had to get hold of two birthday cards additionally from elsewhere because I would have missed the date. Not great…”

Posted 2 months ago

“Item just came in plastic bags. They are gifts. Had expected them to be boxed.”

Posted 4 months ago

Hi Sarah, Thank you for taking the time to leave your review. We are however sorry for any disappointment caused by the items received. We do not currently advertise these products to come with a box at all so it would be correct they are without. If however you are unsure of anything before making your purchase our team are always available via help@ohhdeer.com to discuss our products further with you. Kind regards The Ohh Deer Team

Posted 4 months ago

“Good quality cards but found the humour a little too dark!”

Posted 6 months ago

Hi Sybilla, Thank you for your review! We do apologise for any disappointment caused by our 30 card mystery bundle. Dark humour cards are part of our bestselling ranges and would be why they have been included in this mystery option. We do however have lots of non rude, non dark humour cards available on their own if you are looking for something specific. Our team can be contacted via help@ohhdeer.com if you would like some help finding the right product for you :) Thank you The Ohh Deer Team

Posted 6 months ago

“Received email saying cards were on their way on 5th Oct they didn't arrive until 11th - nearly missed the events.”

Posted 6 months ago

Hi there, We're sorry that the delivery service on your order was not as fast as expected. We know how stressful that must be, especially when you've got birthdays on the horizon. A member of our customer service team has sent you a message to see if we can do anything to make this better for you. Thank you very much for taking the time to leave us this feedback. Kind regards, The Ohh Deer Team

Posted 6 months ago

“While the cards and gifts are amazing, the experience ordering them from across the pond led to disappointment. The package looked like it was submerged in a lake. The cards were all bent into a lovely "U" shape, with all the corners dog-eared. The pad of sticky notes had essentially baked, as could no longer peel from each other without ripping. The stuff is great,but US buyers beware.”

Posted 7 months ago

Hi Kathleen, Thank you for leaving your review, we are very sorry to hear you have had trouble with the carrier delivery service. We'd be happy to help sort this for you please just drop us a line to help@ohhdeer.com including your order details. Thank you The Ohh Deer Team

Posted 7 months ago

“I bought 2 art boxes for my daughter who has mental health problems. I didn’t want to open them to check the contents for pencil sharpeners as she uses them for self harm, so I sent an email asking if they contained any. I explained the reason but as yet haven’t had a reply. ☹️”

Posted 8 months ago

Hello Janet, We are sorry to hear you haven't seen our response email yet. We can see our team emailled you back on the Monday of receiving your inital email on the Saturday, we'll make sure to send a follow up email again today for you. Thank you The Ohh Deer Team

Posted 8 months ago

“Long wait, poor communication.”

Posted 8 months ago

Hi, We are sorry for any disappointment caused by our current extended processing times due to our online summer sale. We'd love to hear some further feedback on your personal experience using our webpage so please get in touch with us via help@ohhdeer.com Kind regards The Ohh Deer Team

Posted 8 months ago

“I was very disappointed that my order was not dispatched for well over a week despite paying for express delivery. I appreciate that it was a busy time due to the sale but I was not made aware of this when I ordered.”

Posted 8 months ago

Hi Sarah, Thanks for taking the time to leave your review. We're sorry to hear you felt uninformed of our sale processing time frame during your your order purchase, it's very important feedback for us as we always want to make our customer updates as clear as possible on our webpage. We've passed your feedback onto the team, thank you for bringing it forward. Kind regards, The Ohh Deer Team

Posted 8 months ago

“Items arrived in a hard-backed, non-padded ordinary envelope which had split on three sides out of four but miraculously still contained all 3 things inside. The paint tin is nice and worth the money, remarkably, despite the lack of care in packaging it. The yellow scissors don't even line up at the ends- probably damaged in transit and went in the bin. The quality of products is there with artful, just a lack of care and attention in packaging and transit on this occasion.”

Posted 11 months ago

Hi Sarah, We're really sorry to hear your order was not packed appropriately and therefore the packaging split. We've clearly let you down and for that we've very sorry. If you could drop us an email with your order number and whether both pairs of scissors were damaged, we'll look at whether we can replace or at the least offer you something better than just a refund. Many thanks The Ohh Deer Team

Posted 11 months ago

“It said it's be there the Thursday before mother's day and it arrived the Wednesday after mother's day.”

Posted 1 year ago

Hi Jack, We're so sorry to hear that the card did not arrive in time for Mother's Day. We despatched your order the next day and the fact it took 4 working days is surprising. We're hearing from Royal Mail is was due to the last minute surge in mail in their network due to Mother's Day but even so we are very sorry for the disappointment caused. As a thank you for taking the time to provide feedback, and by way of an apology, we've sent you a DM with a code so you can get a freebie to make up for the issue. Thanks again for letting us know. The Ohh Deer Team

Posted 1 year ago

“I purchased this as a birthday present for my aunt. I love the idea however it arrived without any packaging and the label stuck directly onto the actual presentation box. The birthday card that I wanted to write on was enclosed In the sealed box. This means the pretty box not only only has a giant Royal Mail postage label on it, but also needs to be opened to get the card out. I can’t give this as a present to somebody as what I’ll actually be handing over is a box, with a postage label on that has also been ripped open to get the card out. Very disappointed and a waste of money as Im now far too embarrassed to give this as a present to my aunt.”

Posted 1 year ago

Hello Emma, We are very sorry to hear of the disappointment caused by this delivery. Our Papergang boxes come with their own outer delivery box designed to protect your content during travel. We're conscious of reducing our packaging wastage as a company so don't add extra packaging on top of the outer delivery box for this reason. Our team would be happy to help with anything at all and if you need to get in touch please drop a message to help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 1 year ago

“I got the stationary box for £5 plus postage and I’m disappointed so if I’d paid full price I would be gutted. Definitely not worth the money”

Posted 1 year ago

Hello, We are sorry to hear you were disappointed by this £5 box received. We'd love to hear some further feedback about what specially didn't work for you with this product, please get in touch via help@ohhdeer.com. We'd love to hear from you. Kind regards The Ohh Deer Team

Posted 1 year ago

“I still haven't received by order!”

Posted 1 year ago

Hello, We are sorry to hear that your order hasn't yet arrived with you. Our team would be more than happy to help resolve this for you, please just get in touch via help@ohhdeer.com with your order details. We'd be happy to assist! Thank you The Ohh Deer Team

Posted 1 year ago

“I purchased this as a gift for a friend. Sadly the outer carton was not sealed correctly so got damaged, there was a puncture mark in the lid and your mailing label is not removable. Disappointing as I now can’t pass this on and without the box the contents package doesn’t look half as luxurious :(”

Posted 1 year ago

Hello Sarah, We are sorry to hear that the order arrived damaged on delivery. Please get in touch via help@ohhdeer.com and the team would be happy to assist you. Kind regards The Ohh Deer Team

Posted 1 year ago

“I had been toying with making a purchase from oh Deer for a while, so when I saw an offer via vodaphone I thought I would buy the Night Garden Papergang Stationery Box, as a birthday gift for my sister and to see what the products are like. I think the standard price of these boxes is quite steep at £19.99 each but was happy to give it a go at a discounted price. Honestly, I would’ve been very disappointed if I had paid full price for this. My main gripe is the fact you have this lovely Olivia Burton designed set but then the address sticker is stuck directly into this and posted. The box arrives scuffed and dirty from the postage system. On attempts to peel off my address label, the packaging tore. So I decided I had to keep it as I could no longer gift it. In the box are two metal straws (not stationery related so pointless in my opinion). A thin A5 notepad, Happy Birthday Card (pointless having it IN the box??), A cardboard pen pot which you have to assemble, 3 Pencils and 4 A6 sticker sheets which admittedly are very pretty and the best part of the box. All in all it’s a good idea and would’ve made a nice present but it’s overpriced. I’d also like to point out that you should be charging £2.95 for postage and packaging when there is NO packaging.”

Posted 1 year ago

Hello Donna, We are very sorry to hear of the disappointment caused by this delivery. Our Papergang boxes come with their own outer delivery box designed to protect your content during travel. We're conscious of reducing our packaging wastage as a company so don't add extra packaging on top of the outer delivery box for this reason. Our team would be happy to help with anything at all and if you need to get in touch please drop a message to help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 1 year ago

“Hi. The packaging and corner was quite badly damaged and marked. I was hoping to give as a present but couldn’t in the end . Tbh seems a nice product but let me down in this instance”

Posted 1 year ago

Hi Alexander, We are sorry to hear your order arrived damaged on delivery. Our team would be more than happy to help resolve this for you, please just get in touch via help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 1 year ago

“Please see review specifically for product purchased. Disappointed with outcome from customer service.”

Posted 1 year ago

Hello, We are sorry to hear you were disappointed with the item chosen, we'd be more than happy to help with any product queries to the best of our ability. Please get in touch via help@ohhdeer.com with your order details and we can assist. Kind regards The Ohh Deer Team

Posted 1 year ago

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Ohh Deer is rated 4.7 based on 4,703 reviews