Ohh Deer Reviews

Name: Ohh Deer
Rating: 4.70

4.7 Rating 6,821 Reviews

92 %

of reviewers recommend Ohh Deer

4.7

Based on 6,821 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ohh Deer:

Hello and welcome to all things reviews of Ohh Deer!

Who are we??
We’re a greetings card, stationery and gift company operating from our HQ in Loughborough. Founded in 2011, we’re proud to say that Ohh Deer has quickly become the established place to go to find quirky, artistic and fun illustrated products.

What makes us unique is our incredible roster of over 100 talented creatives based around the world who we work with to bring you all these amazing products! We support every artist we work with, with a share of the revenue going directly to them.

To find out more about Ohh Deer, follow us on Instagram and keep up with all our latest news. (@ohhdeer)

Visit Website

Phone:

1509812075

Email:

help@ohhdeer.com

Location:

12, Frederick Street, Loughborough
LE11 3BJ

Ohh Deer 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Underwhelmed by Notebook received. I can hardly see the printed pages inside it because they are so pale.”

Helpful Report

Posted 1 month ago

Hi, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you have yet to do so, please don't hesitate to reach out to the team on help@ohhdeer.com to discuss your concerns further in regards to the inner, incase there should happen to be a printing issue with the product received. We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 1 month ago

“He left I outside. Didn’t even ring bell or knock”

Helpful Report

Posted 1 month ago

Hi Constantina, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We're really sorry there was an issue on delivery, with the goods being left outside by Royal Mail or the courier service. This is something which is out of our control, but we will be sure to log the issue with them. We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 1 month ago

“Card arrived without an envelope”

Helpful Report

Posted 1 month ago

Hi Douglas, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We are so sorry your card was missing the envelope, if you have yet to do so please don't hesitate to contact the team on help@ohhdeer.com so we can promptly rectify this for you. We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 1 month ago

“Very slow shipping, even when I selected express delivery and paid extra. Missed the birthday and had to buy a card from a supermarket. Cards themselves were good.”

Helpful Report

Posted 2 months ago

Hi Finlay, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Information on our processing times and delivery options are available within our FAQ's - https://ohhdeer.com/a/help/shipping/when-will-i-receive-my-order-1 We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 2 months ago

“3 cards arrived damaged. Very disappointing”

Helpful Report

Posted 2 months ago

Hi Alana, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We're extremely sorry there were issues with your order on receipt, if you have yet to do so please don't hesitate to reach out to the team on help@ohhdeer.com who can rectify this for you. We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 2 months ago

“Cards are tiny, wasn't expecting that”

Helpful Report

Posted 3 months ago

Hi Emma, Thank you for your feedback! We're sorry to hear the size of the cards wasn't what you expected. We do try to make all product dimensions clear on our website, but we completely understand how disappointing it can be when something arrives differently to how you imagined. Thanks again for taking the time to share your thoughts, The Ohh Deer Team

Posted 3 months ago

“The cards are very small, and not what I expected, very disappointed. I shan't order any more from your website”

Helpful Report

Posted 5 months ago

Hi Jackie, Thank you for your feedback! We're sorry to hear the cards were smaller than expected. Most of our cards are A6. All dimensions are detailed within the product descriptions for reference. If there’s anything we can assist you with, please don’t hesitate to reach out to the team, on help@ohhdeer.com. Thank you, The Ohh Deer Team

Posted 4 months ago

“The delivery was quick, which I appreciate. Although, I didn't have any notification of the delivery day (and no notificaiton my parcel was delivered!). I was lucky that a neighbour received it on my behalf. Also, the parcel was almost open; I could see my diary without even opening the parcel. I'd appreciate it if you could improve delivery service.”

Helpful Report

Posted 5 months ago

Hi Valeria, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience and honestly feedback. This is definitely something we will look into further. We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 5 months ago

“Absolutely useless tracking information provided. I received my order more than a week ago, and the Royal Mail tracking still says that they will "update the page when they have attempted delivery"”

Helpful Report

Posted 7 months ago

Hi, We're really sorry to hear about the issues with the tracking information. We completely understand how frustrating that must be, especially when you’re trying to keep an eye on your delivery. Unfortunately, we rely on Royal Mail’s tracking system once an item has been dispatched, but we’ll definitely pass your feedback along to them. As you opted for 'Standard' delivery, the tracking will therefore only provide limited information and is not as accurate as a fully tracked service. Thank you for letting us know, and we’re glad to hear your order arrived safely despite the tracking confusion. If there’s anything else we can help with, please don’t hesitate to get in touch. Thank you, The Ohh Deer Team

Posted 7 months ago

“Didn’t seem much in the box, other boxes I’ve received seem much better value for money”

Helpful Report

Posted 7 months ago

Hi Hannah, Thank you for your feedback. We're sorry to hear that this box didn't feel as good value compared to others you've received. We appreciate your honesty and will pass your comments along to our team to ensure we're always delivering the best possible experience. If there's anything specific we can do to help, please feel free to reach out! Thank you, The Ohh Deer Team

Posted 7 months ago

“I really like the item but there is a printing error and half way through September it jumps back to July and August then skips to November...”

Helpful Report

Posted 10 months ago

Hi Hayley, I’m so sorry to hear about the printing error in your item—this is definitely not the quality we aim to deliver. We understand how frustrating this must be and would love to resolve the issue for you. If you have yet to do so, please reach out to our customer service team, and we’ll arrange for a replacement or a refund as soon as possible. Thank you for bringing this to our attention, The Ohh Deer Team

Posted 10 months ago

“I wasn't overly impressed with the contents to be honest. I'm glad I hadn't paid full price.”

Helpful Report

Posted 11 months ago

Hi Rebecca, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 11 months ago

“It had a label on the outside of the box Which means it cannot be used as a present. I was going to order more if they were ok but not if they are posted with the label on.”

Helpful Report

Posted 11 months ago

Hi Linda, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. The outer boxes for the Artful and Papergang boxes have been designed to protect the content only, therefore if these are ordered as a stand alone product they will be shipped as we did when ran as the subscription, which means no outer packaging is required. Thank you, The Ohh Deer Team

Posted 11 months ago

“Took a while and wasn’t really what I expected”

Helpful Report

Posted 11 months ago

Hi, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Apologies your order took longer than expected to arrive and any inconvenience this caused. We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 11 months ago

“Bought as a present but Royal Mail sticker was stuck directly onto box so the outer box of the art material is damaged. Would have preferred if the art box had been wrapped and protected better”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience and take your feedback onboard. As a rule if our Artful or Papergang boxes are ordered as a stand alone product, these are dispatched as they were when dispatched during the subscription service, the boxes have been specially been designed to protect the content and therefore no further packaging is required. Thank you, The Ohh Deer Team

Posted 11 months ago

“Everything arrived okay and the cards look exactly like they were supposed to design wise however some of the cards are very small which I was not expecting, I feel embarrassed to hand them out to be honest. Having said that the quality seems good.”

Helpful Report

Posted 1 year ago

Hi Michelle, Thank you for your feedback! We’re glad to hear the cards arrived as expected design-wise and that you’re happy with the quality. However, we’re sorry the size of some cards wasn’t what you were expecting. We understand how that could be disappointing. Your feedback is valuable, and we’ll look into how we can make size details clearer in the future. Thank you for sharing your thoughts, The Ohh Deer Team

Posted 11 months ago

“Kit looks lovely in terms of size and contents, but the address label was stuck directly on it rendering it an unsuitable Christmas gift, which is a shame.”

Helpful Report

Posted 1 year ago

Hi Felicity, We appreciate you taking the time to leave feedback. If our Artful or Papergang boxes are ordered as a stand alone product, there is no outer packaging required as the boxes have been designed to protect the content and these are shipped as they were when ran as a subscription service. We are very mindful of wastage and unfortunately we don't offer gift services on our orders. Thank you for bringing this to our attention and if there is anything further the team can assist with, please don't hesitate to reach out. The Ohh Deer Team

Posted 1 year ago

“It arrived OK, but 11 days after I placed the order, rather than the 2-4 days suggested”

Helpful Report

Posted 1 year ago

Hi Simon, Thank you for your feedback, and we apologize for the delay in your delivery. Our processing time is up to 6 working days, out side of the selected transit option. Your experience matters to us, and we'll look into what might have caused the delay to improve our service. If you have any further concerns, please reach out to our customer service team. Thank you for your patience, The Ohh Deer Team

Posted 1 year ago

“card did not come on time, despite saying it will.”

Helpful Report

Posted 1 year ago

Hi Liz, I’m truly sorry to hear that your card didn’t arrive on time. We understand how frustrating that is, especially when you’re expecting it for a specific occasion. Please reach out to our customer service team, and we'll do our best to resolve the issue for you. Thank you for sharing your experience, The Ohh Deer Team

Posted 1 year ago

“The item arrived but the box was damaged, I had intended to give as a gift but now cannot.”

Helpful Report

Posted 1 year ago

Hi Alice, I’m really sorry to hear that the box arrived damaged, especially since it was meant as a gift. We understand how frustrating that is. However, if a Papergang or Artful box is ordered as a stand alone product the outer box is used as the main packaging, as the boxes have been specifically design to protect the content only and is how the subscription boxes used to be dispatched. Thank you for bringing this to our attention, The Ohh Deer Team

Posted 1 year ago

Ohh Deer is rated 4.7 based on 6,821 reviews