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Ohh Deer Reviews

4.7 Rating 6,505 Reviews
92 %
of reviewers recommend Ohh Deer
4.7
Based on 6,505 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Ohh Deer Reviews

About Ohh Deer:

Hello and welcome to all things reviews of Ohh Deer!

Who are we??
We’re a greetings card, stationery and gift company operating from our HQ in Loughborough. Founded in 2011, we’re proud to say that Ohh Deer has quickly become the established place to go to find quirky, artistic and fun illustrated products.

What makes us unique is our incredible roster of over 100 talented creatives based around the world who we work with to bring you all these amazing products! We support every artist we work with, with a share of the revenue going directly to them.

To find out more about Ohh Deer, follow us on Instagram and keep up with all our latest news. (@ohhdeer)

Visit Website

Phone:

1509812075

Email:

help@ohhdeer.com

Location:

12, Frederick Street, Loughborough
LE11 3BJ

The card arrived very quickly, which was great, but I spent ages personalising a message to go inside it (or so I thought) but the card arrived blank inside, so not sure what happened there?! 😂 Luckily my dad thought it was funny.
Helpful Report
Posted 1 week ago
Wonderful products, but the notebook sliding around in a 'do not bend' envelope was a bad idea - it's a miracle that all items successfully made it along the way as all sides of the packaging were ripped nearly all the way through
Helpful Report
Posted 2 weeks ago
Hi Jordanna, Thank you so much for your feedback—we’re really glad to hear you love the products, but we’re very sorry about the poor condition of the packaging. It’s definitely not ideal to have items like notebooks sliding around in such a fragile envelope, and we completely understand your concern. We’ll be passing this on to our fulfilment team right away to review how we pack orders with heavier or bulkier items to ensure they arrive safely in the future. Thanks again for taking the time to let us know, and for your support! The Ohh Deer Team
Posted 1 week ago
I ordered delivery to them and they got it not in an envelope but it had my writing inside as if it would be sent if sent to buyer not recipient.
Helpful Report
Posted 2 weeks ago
Absolute appalling of order situation and tracking. Nothing working. Tracking still said “departed hub” and had got no further - the day it unexpectedly arrived. Tracking. STILL not updated now. Terrible.
Helpful Report
Posted 1 month ago
Hi David, We're really sorry to hear about your frustrating experience with the tracking and order updates. We completely understand how inconvenient and confusing it is when tracking doesn’t provide clear or timely information—especially when you're trying to plan for your delivery. While we're glad to hear your order eventually arrived, it's disappointing that the tracking system didn't function properly. We rely on third-party services for this part of the process, but we'll definitely pass this issue on to them and review internally how we can communicate more effectively in cases like this. Thank you for bringing it to our attention, and we really appreciate your patience. The Ohh Deer Team
Posted 1 month ago
The card is really small.
Helpful Report
Posted 2 months ago
Hi Joan, Thank you for your feedback, and we're sorry to hear the card was smaller than expected. Majority of our cards are A6, all sizes are within the descriptions for reference. If there’s anything we can do to help, please let us know. Thank you, The Ohh Deer Team
Posted 2 months ago
Disappointed with lino print box - much smaller (between A4 and A5), not a full pad of paper, no extras like cards or pencils as in other boxes. Tutorial for the designs better than others. I've really enjoyed the other artful boxes, but this was not up to the same quality
Helpful Report
Posted 3 months ago
Hi Sonia, Thank you for your honest feedback. We're sorry to hear that the Lino Print Box didn’t meet your expectations, especially compared to previous Artful boxes. We appreciate your comments on the size, contents, and missing extras, and we’ll certainly pass this along to our team for future improvements. We’re glad you found the tutorial helpful, but we completely understand your disappointment. Your feedback is invaluable in helping us improve, and we really appreciate your support of our Artful boxes. Thank you, The Ohh Deer Team
Posted 3 months ago
I feel the photo and description of the floral card is misleading. It looked like the card has 3D paper decals but is instead just a printed design.
Helpful Report
Posted 3 months ago
Hi Jennifer, Thank you for your feedback, and we're sorry to hear the card wasn't as you expected. We understand how the design may have come across as having 3D elements based on the image. We'll review the product listing and description to ensure it's clearer for future customers. We appreciate you bringing this to our attention. Thank you, The Ohh Deer Team
Posted 3 months ago
Nice quality cards but smaller than I expected for the price
Helpful Report
Posted 4 months ago
Hi, Thank you for your feedback! We're glad to hear you liked the quality of the cards, but we're sorry they were smaller than expected. We appreciate your input and will take it on board to ensure size details are as clear as possible. Thank you for your support, The Ohh Deer Team
Posted 3 months ago
Great cards but took 5 days to get to me so I missed Valentine’s Day which is why I placed the order.
Helpful Report
Posted 4 months ago
Hi Gemma, We're really sorry to hear that your order didn’t arrive in time for Valentine’s Day. We completely understand how frustrating that must have been, especially when you ordered with the occasion in mind. While we're glad you liked the cards, we’ll continue working on improving our delivery times to ensure a better experience in the future. Thank you for your feedback, and we truly appreciate your support! The Ohh Deer Team
Posted 4 months ago
Cards arrived quickly and are nice. However, two were smaller than I was expecting. They all looked the same on the website. Slightly disappointed with smaller ones.
Helpful Report
Posted 5 months ago
Hi Heather, Thank you for your feedback! We're glad the cards arrived quickly and that you liked them overall. However, we’re sorry to hear that the smaller sizes weren’t what you expected. We understand how this could be disappointing and will review how we can make size details clearer on our website. If there’s anything we can do to help, please feel free to reach out to our customer service team. Thank you for letting us know, The Ohh Deer Team
Posted 5 months ago
Took a long time to come. I know it's a busy period but I ordered something from another shop and it came in 2 days. This took more than a week.
Helpful Report
Posted 6 months ago
Hi Sophie, Thank you for your feedback, and we’re really sorry to hear about the delay with your order. We understand how frustrating it is when delivery times don’t meet your expectations, especially during a busy period. We’re working hard to improve our processing and shipping times to provide a smoother experience in the future. Thank you for your patience and understanding! Thank you, The Ohh Deer Team
Posted 5 months ago
Card was as expected but it took several days to arrive
Helpful Report
Posted 6 months ago
Hi Lee, Thank you for your feedback! We’re glad to hear the card met your expectations, but we’re sorry about the longer delivery time. We’ll continue to work on improving our dispatch and shipping times to ensure a smoother experience in the future. Thank you for your patience, The Ohh Deer Team
Posted 6 months ago
Item arrived in good time but I was shocked with the excessive packaging.
Helpful Report
Posted 6 months ago
Hi Emma, Thank you for your feedback! We're glad to hear your item arrived promptly, but we’re sorry to learn that the packaging felt excessive. We strive to balance protecting items during transit with minimizing waste and will review this to improve in the future. Your input is much appreciated! Thank you, The Ohh Deer Team
Posted 6 months ago
The boxed item arrived without any outer covering (which I appreciate is to save on waste) so had a large sticky label attached with delivery details. But the item was for a gift, so is unsuitable with the label attached, and it is impossible to remove the sticky label without either damaging the box or leaving a huge sticky residue which needed chemical cleaners to remove
Helpful Report
Posted 7 months ago
Hi Lesley, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. The outer boxes for the Artful and Papergang boxes have been designed to protect the content only, therefore if these are ordered as a stand alone product they will be shipped as we did when ran as the subscription, which means no outer packaging is required. Thank you, The Ohh Deer Team
Posted 7 months ago
It would’ve been nice to have been sent in an envelope, or some form of packagaing cos I’m now in a dilemma that I have a Xmas gift with a huge sticky label with my name and address on that I can’t get off the box without it looking a sticky mess 😕
Helpful Report
Posted 7 months ago
Hi Rhona, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. The outer boxes for the Artful and Papergang boxes have been designed to protect the content only, therefore if these are ordered as a stand alone product they will be shipped as we did when ran as the subscription, which means no outer packaging is required. Thank you, The Ohh Deer Team
Posted 7 months ago
Very slow but it arrives
Helpful Report
Posted 7 months ago
Hi Stephanie, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We are sorry your order took longer than expected to arrive and appreciate your patience. We hope to see you again soon! Thank you, The Ohh Deer Team
Posted 7 months ago
There was no communication about the delivery, but it did arrive safely
Helpful Report
Posted 7 months ago
Hi, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We hope to see you again soon! Thank you, The Ohh Deer Team
Posted 7 months ago
Cute, thank you
Helpful Report
Posted 7 months ago
Hi Lindsey, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We hope to see you again soon! Thank you, The Ohh Deer Team
Posted 7 months ago
Delivery took very long time
Helpful Report
Posted 7 months ago
Hi Sarah, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Apologies your order took longer than expected to arrive and appreciate your patience. We hope to see you again soon! Thank you, The Ohh Deer Team
Posted 7 months ago
It was ok but I’d have been disappointed if I’d paid full price
Helpful Report
Posted 7 months ago
Hi Dawn, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We hope to see you again soon! Thank you, The Ohh Deer Team
Posted 7 months ago
Ohh Deer is rated 4.7 based on 6,505 reviews