Ohh Deer Reviews

4.7 Rating 4,703 Reviews
92 %
of reviewers recommend Ohh Deer
4.7
Based on 4,703 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Ohh Deer Reviews

About Ohh Deer:

Hello and welcome to all things reviews of Ohh Deer!

Who are we??
We’re a greetings card, stationery and gift company operating from our HQ in Loughborough. Founded in 2011, we’re proud to say that Ohh Deer has quickly become the established place to go to find quirky, artistic and fun illustrated products.

What makes us unique is our incredible roster of over 100 talented creatives based around the world who we work with to bring you all these amazing products! We support every artist we work with, with a share of the revenue going directly to them.

To find out more about Ohh Deer, follow us on Instagram and keep up with all our latest news. (@ohhdeer)

Visit Website

Phone:

1509812075

Email:

help@ohhdeer.com

Location:

12, Frederick Street, Loughborough
LE11 3BJ

Loved my papergang box thank you. Unfortunately only two of the brushes arrived as they were loose in the box I don’t know if it was lost in transit or if it wasn’t added at packing. As the items were part of the weekly deals and were an absolute bargain I wouldn’t want to raise it as a concern.
Helpful Report
Posted 4 weeks ago
Hi Kerry, Thanks for taking the time to leave your review. We're pleased you like the papergang box, however we are sorry to hear there waws an issue with the brushes. Please get in touch via help@ohhheer.com with your order details and the team would be more than happy to sort it for you. Thank you The Ohh Deer Team
Posted 2 weeks ago
Contents were sparse. As though items had been removed to make it the reduced sale price.
Helpful Report
Posted 4 weeks ago
Hi Caroline, Thanks for taking the time to leave your review, we are however sorry to hear of any disappointment caused by this papergang box. We can advise the box you received was the full box and should have contained all the items that are pictured in the online images and in the online product description. If however your box arrived incomplete and did not contain all the items listed in the product description then please do let us know via help@ohhdeer.com and our team would be more than happy to help you. Thank you The Ohh Deer Team
Posted 2 weeks ago
Took a while to be dispatched and arrive but good little card when it came.
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Posted 4 weeks ago
Loved the cards but it took a week to come
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Posted 4 weeks ago
Hi Sue, Thanks for taking the time to leave your review, we're pleased to hear you loved the cards :) On this occasion we can we you chose the standard shipping service which is the slowest option we offer, however we do also offer express and next day delivery. So you if you are looking for faster delivery on your next order we can offer this :) Thank you The Ohh Deer Team
Posted 2 weeks ago
This was the exact same bunch of cards I ordered half a year ago, even though there was a huge time gap between the orders and the promo was re-uploaded months after the previous one. Had someone stated that these would be the exact same cards that I got last time - I wouldn't have bothered.
Helpful Report
Posted 1 month ago
Hi Sophia, Thank you for taking the time to leave your review, we are however very sorry for any disappointment caused by this bundle product. On this occasion the product purchased had the same name, sku code and product pictures as the previous time it was available for sale, however we do apologise if this was unclear at the time of purchase. Our team would be happy to help you with this please just get in touch via help@ohhdeer.com, we'd be happy to assist. Kind regards The Ohh Deer Team
Posted 2 weeks ago
Loved the cards but the despatch and delivery took so long i missed mothers day
Helpful Report
Posted 1 month ago
Hi Andrea, Thanks for taking the time to leave your review, it's great to hear you loved the cards however we are sorry to hear this arrived after Mother's day. We've checked the order for you and can see that the standard untracked option was selected at the checkout, which is our slowest delivery option and meant your parcel would be estimated to arrive on March 11th on this occasion unfortunately. Our delivery information can be found in our FAQ's, however if you ever have any questions or queries about order arrival time you can get in touch directly via help@ohhdeer.com. Our team would be more than happy to help. Kind regards The Ohh Deer Team
Posted 1 month ago
Lovely cards however dispatch time was slow. Ordered Wednesday and weren't dispatched until the following Tuesday! Probably wouldn't buy from here again for this reason. But once dispatched delivery by Royal Mail was quick.
Helpful Report
Posted 1 month ago
Hi Laura, Thanks for taking the time to leave your review, we are pleased to hear you were happy with the cards received. We do however apologise for any inconvenience caused by our current advertised delay time on order processing, we we're working to an extended processing time due to a large influx of orders over the promotional period. Our team would be happy to assist with any queries, please don't hesitate to get in touch via help@ohhdeer.com. Thank you The Ohh Deer Team
Posted 1 month ago
Card was lovely but the Papergang box wasn’t as good as previous boxes.
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Posted 1 month ago
You need to make sure your website is up to date and you have checked the stock that you hold. The item I really wanted was out of stock after paying for it. I appreciate the update I received about this. I was disappointed because this was the main item I wanted.
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Posted 1 month ago
Small scale does not bear out the cost of card
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Posted 1 month ago
Hi Nykola, Thanks for taking the time to leave your review! Our UWP cards are a boutique collection of Pop up cards and come in a range of sizes and pricing, the product size and cost is listed on the product page before purchase but if you are ever unsure please drop us a line via help@ohhdeer.com and our team will be able to help you Thank you The Ohh Deer Team
Posted 1 month ago
Dispatch of order took a week but the delivery it’s self was a decent time.
Helpful Report
Posted 2 months ago
Hi Amelia, Thanks for taking the time to leave your review, we do however apologise for any inconvenience caused by our advertised delay time on order processing, we we're working to an extended processing time due to a large influx of orders over the promotional period. Our team would be happy to assist with any queries, please don't hesitate to get in touch via help@ohhdeer.com. Thank you The Ohh Deer Team
Posted 1 month ago
Hello, delivery was not as quick as usual but when I contacted team you responded very quickly and was apologetic, stating it was due to the high volume of orders the offers had created. However 2 of my 30 mystery cards arrived with no envelopes, I didn’t want to raise a complaint so decided to leave it. Still overall I was satisfied
Helpful Report
Posted 2 months ago
Slightly damaged within packaging
Helpful Report
Posted 2 months ago
Hi Heather, We are sorry to hear your order arrived damaged on delivery. Please drop a message to help@ohhdeer.com with your order details and the team would be happy to help! Thank you The Ohh Deer Team
Posted 2 months ago
Goods great. But paid express delivery and tools weeks to arrive. No refund for the express delivery either.
Helpful Report
Posted 2 months ago
Hi, Thank you for taking the time to leave your review, we are however sorry for any disappointment caused by the delivery time frame. We can advise your parcel was dispatched on Feb 6th and was delivered on Feb 7th, within the 1-3 working days advertised for express delivery, however we do also offer Fedex delivery service which does come tracked if needed. If you need any help from our team please don't hesitate to get in touch via help@ohhdeer.com. Kind regards The Ohh Deer Team
Posted 2 months ago
Although I’m happy with the planner itself- just wager I wanted, and the card is lovely quality… my order took 10 working days to arrive- there was supposed to be a delay up to 7 working days- but went over. I had no order confirmation, apart from seeing the money come out of my account, and the tracking tracking didn’t work which was a bit annoying.
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Posted 2 months ago
I love it but ittok a lomg time and my bd cards were late - but worth it
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Posted 2 months ago
Ordered a card and a diary, the card arrived quickly but the diary took 2 weeks to arrive.
Helpful Report
Posted 2 months ago
Hi Emily, Thanks for taking the time to leave your review! We do however apologise for any inconvenience caused by our current advertised delay time on order processing, we are working to an extended processing time due to a large influx of orders over the sale period. Our team would be happy to assist with any queries, please don't hesitate to get in touch via help@ohhdeer.com. Thank you The Ohh Deer Team
Posted 2 months ago
I understand the need to reduce packaging but if the stationery boxes are bought for gifts, having the postage labels directly on the boxes is a nightmare!!
Helpful Report
Posted 2 months ago
Hello, We are very sorry to hear of the disappointment caused by this delivery. Our Papergang boxes come with their own outer delivery box designed to protect your content during travel. We're conscious of reducing our packaging wastage as a company so don't add extra packaging on top of the outer delivery box for this reason. Our team would be happy to help with anything at all and if you need to get in touch please drop a message to help@ohhdeer.com. Kind regards The Ohh Deer Team
Posted 2 months ago
The order was a bit later than expected but you did keep me updated on the lateness which was helpful
Helpful Report
Posted 2 months ago
Hi Richard, Thank you for taking the time to leave your review. We do apologies for any inconvenience caused by our current processing delay, however it's good to hear you were happy with the service updates provided for your order. Thank you The Ohh Deer Team
Posted 2 months ago
Cards are excellent however delivery was too slow. I did receive notification that they would be late but I had to purchase from a store so as not to miss birthdays which was a shame.
Helpful Report
Posted 2 months ago
Hi, Thanks for taking the time to leave your review, we are pleased to hear you were happy with the cards received. We do however apologise for any inconvenience caused by our current advertised delay time on order processing, we are working to an extended processing time due to a large influx of orders over the sale period. Our team would be happy to assist with any queries, please don't hesitate to get in touch via help@ohhdeer.com. Thank you The Ohh Deer Team
Posted 2 months ago
Ohh Deer is rated 4.7 based on 4,703 reviews