Ohh Deer Reviews

Name: Ohh Deer
Rating: 4.70

4.7 Rating 6,789 Reviews

92 %

of reviewers recommend Ohh Deer

4.7

Based on 6,789 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ohh Deer:

Hello and welcome to all things reviews of Ohh Deer!

Who are we??
We’re a greetings card, stationery and gift company operating from our HQ in Loughborough. Founded in 2011, we’re proud to say that Ohh Deer has quickly become the established place to go to find quirky, artistic and fun illustrated products.

What makes us unique is our incredible roster of over 100 talented creatives based around the world who we work with to bring you all these amazing products! We support every artist we work with, with a share of the revenue going directly to them.

To find out more about Ohh Deer, follow us on Instagram and keep up with all our latest news. (@ohhdeer)

Visit Website

Phone:

1509812075

Email:

help@ohhdeer.com

Location:

12, Frederick Street, Loughborough
LE11 3BJ

Ohh Deer 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I paid for express delivery and it took 4 days.”

Helpful Report

Posted 1 week ago

Hi Alex, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Sincere apologies your order arrived a little later than expected and any inconvenience caused, our standard processing time is 3-6 working days and express delivery is estimated at around 1-3 working days, from receipt of your dispatch notification. More details on this are available within our FAQ's - https://ohhdeer.com/a/help/shipping/when-will-i-receive-my-order-1 We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 1 week ago

“Disappointed with the quality. The card with the seal was all rough and frayed along the spine where it had been folded.”

Helpful Report

Posted 2 weeks ago

Hi Harriet, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you have yet to do so, please don't hesitate to contact our team on help@ohhdeer.com so we can discuss this issue further and if required a replacement can be arranged. We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 1 week ago

“Not disappointed in the size of the cards tbh”

Helpful Report

Posted 2 weeks ago

Hi Alison, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. All dimensions are detailed within the product descriptions for reference. We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 1 week ago

“Delivery was rather slow but product as expected.”

Helpful Report

Posted 3 weeks ago

Hi Joanna, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Details on our processing time and transit options available are detailed within our FAQ's - https://ohhdeer.com/a/help/shipping/when-will-i-receive-my-order-1 We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 3 weeks ago

“I buy these diaries every year. In recent years from Waterstones. I was disappointed by the linen, patterned hardback of this year’s diaries. They look faded, washed out. I must admit the price is amazing but as they are for gifts not good. I shall check in Waterstones to see if there is any difference in colour.”

Helpful Report

Posted 3 weeks ago

Hi Anne, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience and feedback with the current diary range . We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 3 weeks ago

“It would be better a bigger size to show picture”

Helpful Report

Posted 4 weeks ago

Hi Margaret, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience and feedback regarding dimensions. We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 3 weeks ago

“Very small”

Helpful Report

Posted 1 month ago

Hi Sarah, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. All product dimensions are listed on our products, for reference prior to purchase. We're really sorry this was too small for the intended purpose. We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 4 weeks ago

“Uuuuujjjjjjjhi”

Helpful Report

Posted 1 month ago

“Love the card but super slow delivery (over a week!)”

Helpful Report

Posted 1 month ago

Hi Rachel, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Details on our processing time and shipping options are detailed within our FAQ's - https://ohhdeer.com/a/help/shipping/when-will-i-receive-my-order-1 We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 1 month ago

“Card is lovely as per. However took 11 days to arrive. Arrived the morning I needed it thankfully.”

Helpful Report

Posted 1 month ago

Hi Amie, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Information on our processing times and delivery options are available within our FAQ's - https://ohhdeer.com/a/help/shipping/when-will-i-receive-my-order-1 We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 1 month ago

“The card itself was great and just. However, even with express delivery, the shipping was slower than expected”

Helpful Report

Posted 2 months ago

“The cards are OK and are better than some online retailers but they aren't brilliant. Nobody seems to do truly original, funny cards anymore, which is a shame.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 2 months ago

“The notebook is great but the packaging was torn and the corner was damaged. Perhaps think about sturdier packaging?”

Helpful Report

Posted 2 months ago

Hi Sam, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you have yet to do so, please don't hesitate to contact the team on help@ohhdeer.com with images condition on receipt, so we can rectify/replace this for you. Thank you, The Ohh Deer Team

Posted 2 months ago

“Poor quality and expensive - won't use again!”

Helpful Report

Posted 3 months ago

Hi, Thank you for your review! we appreciate you taking the time to share your experience. We're sorry the order did not meet your satisfaction. If there is anything further feedback you'd be willing to offer for the team to review, please don't hesitate to contact us on help@ohhdeer.com. Thank you, The Ohh Deer Team

Posted 2 months ago

“The card arrived very quickly, which was great, but I spent ages personalising a message to go inside it (or so I thought) but the card arrived blank inside, so not sure what happened there?! 😂 Luckily my dad thought it was funny.”

Helpful Report

Posted 4 months ago

Hi Nicki, Thank you for your feedback - we're really glad the card arrived quickly, but we're sorry to hear the personalisation didn’t come through! That must have been frustrating after taking the time to write your message. We’re glad your dad saw the funny side, but we’ll definitely look into this issue to make sure it doesn’t happen again. If you'd like to follow up with our customer service team, they’ll be happy to look into your order and offer a resolution. Thanks again for letting us know, The Ohh Deer Team

Posted 3 months ago

“Wonderful products, but the notebook sliding around in a 'do not bend' envelope was a bad idea - it's a miracle that all items successfully made it along the way as all sides of the packaging were ripped nearly all the way through”

Helpful Report

Posted 4 months ago

Hi Jordanna, Thank you so much for your feedback—we’re really glad to hear you love the products, but we’re very sorry about the poor condition of the packaging. It’s definitely not ideal to have items like notebooks sliding around in such a fragile envelope, and we completely understand your concern. We’ll be passing this on to our fulfilment team right away to review how we pack orders with heavier or bulkier items to ensure they arrive safely in the future. Thanks again for taking the time to let us know, and for your support! The Ohh Deer Team

Posted 4 months ago

“I ordered delivery to them and they got it not in an envelope but it had my writing inside as if it would be sent if sent to buyer not recipient.”

Helpful Report

Posted 4 months ago

“Absolute appalling of order situation and tracking. Nothing working. Tracking still said “departed hub” and had got no further - the day it unexpectedly arrived. Tracking. STILL not updated now. Terrible.”

Helpful Report

Posted 5 months ago

Hi David, We're really sorry to hear about your frustrating experience with the tracking and order updates. We completely understand how inconvenient and confusing it is when tracking doesn’t provide clear or timely information—especially when you're trying to plan for your delivery. While we're glad to hear your order eventually arrived, it's disappointing that the tracking system didn't function properly. We rely on third-party services for this part of the process, but we'll definitely pass this issue on to them and review internally how we can communicate more effectively in cases like this. Thank you for bringing it to our attention, and we really appreciate your patience. The Ohh Deer Team

Posted 5 months ago

“The card is really small.”

Helpful Report

Posted 6 months ago

Hi Joan, Thank you for your feedback, and we're sorry to hear the card was smaller than expected. Majority of our cards are A6, all sizes are within the descriptions for reference. If there’s anything we can do to help, please let us know. Thank you, The Ohh Deer Team

Posted 6 months ago

“Disappointed with lino print box - much smaller (between A4 and A5), not a full pad of paper, no extras like cards or pencils as in other boxes. Tutorial for the designs better than others. I've really enjoyed the other artful boxes, but this was not up to the same quality”

Helpful Report

Posted 7 months ago

Hi Sonia, Thank you for your honest feedback. We're sorry to hear that the Lino Print Box didn’t meet your expectations, especially compared to previous Artful boxes. We appreciate your comments on the size, contents, and missing extras, and we’ll certainly pass this along to our team for future improvements. We’re glad you found the tutorial helpful, but we completely understand your disappointment. Your feedback is invaluable in helping us improve, and we really appreciate your support of our Artful boxes. Thank you, The Ohh Deer Team

Posted 7 months ago

Ohh Deer is rated 4.7 based on 6,789 reviews