Ohh Deer Reviews

Name: Ohh Deer
Rating: 4.69

4.7 Rating 6,513 Reviews

92 %

of reviewers recommend Ohh Deer

4.7

Based on 6,513 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ohh Deer:

Hello and welcome to all things reviews of Ohh Deer!

Who are we??
We’re a greetings card, stationery and gift company operating from our HQ in Loughborough. Founded in 2011, we’re proud to say that Ohh Deer has quickly become the established place to go to find quirky, artistic and fun illustrated products.

What makes us unique is our incredible roster of over 100 talented creatives based around the world who we work with to bring you all these amazing products! We support every artist we work with, with a share of the revenue going directly to them.

To find out more about Ohh Deer, follow us on Instagram and keep up with all our latest news. (@ohhdeer)

Visit Website

Phone:

1509812075

Email:

help@ohhdeer.com

Location:

12, Frederick Street, Loughborough
LE11 3BJ

Ohh Deer 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I receive the Papergang monthly box and it is a great mix of different artists and items. I like that Ohh deer pick different artists and mix up the styles and what they offer on the main website as well. The sales are always good!”

Helpful Report

Posted 3 years ago

Hello Kerry, Thank you for taking the time to share your review with us. We're delighted to hear that you are happy with the Papergang mystery box that you purchased. We'd love to hear how you feel we could improve if you had the time to drop our team an email via help@ohhdeer.com. P.S Super cute cat! The Ohh Deer Team

Posted 3 years ago

“I got way too many Xmas cards in the assorted box.”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review. We're sorry to hear that you felt there were too many Christmas cards in your mystery card bundle - hopefully these will come in handy later this year! Thank you The Ohh Deer Team

Posted 3 years ago

“I loved all the products, especially the mystery bundle of papergang boxes. Sadly the sketch pad I ordered was stuck to the tape of one the papergang boxes and ripped the cover, not catastrophic, but I had bought it as a gift and couldn’t give it in that condition. Delivery took longer than expected, but I was emailed an update so that was helpful. Would place future orders.”

Helpful Report

Posted 3 years ago

Hello Rebeca, Thank you for your review. We're glad to hear that you loved all the products, though sorry that there was an issue with the tape on one of the boxes. We hope that we can improve your rating with future orders! :) Thank you The Ohh Deer Team

Posted 3 years ago

“Contacted Ohh Deer to discuss a problem with the delivery company and the staff member was friendly and dealt with the issue straight away.”

Helpful Report

Posted 3 years ago

Hello Lisa, Thank you for your review. It's great to hear that our lovely customer service team were able to help so promptly. Please do let us know if there's anything further we can do to improve your experience with us! Thank you The Ohh Deer Team

Posted 3 years ago

“Items are lovely but I ordered Express delivery with the expectation that the item would be dispatched in 1-3 days as stated on the website but it took a week to be dispatched and then only arrived 1.5 weeks after order date. This was meant to be part of a present but I expected it to get there in 7-8 days at the latest so was too late.”

Helpful Report

Posted 3 years ago

Hello Anna, Thank you for your review. We're sorry that your order arrived later than expected. Due to the bank holiday weekend and the number of orders placed during the Ohh Deer sale, we were unfortunately in a position where it wasn't possible to dispatch orders as quickly as we would usually do. We sent an email to all customers who had placed an order to make them aware of this at the earliest possible time, and advised them to contact us if this delay would cause a problem. We are very sorry if this email didn't reach you. The Standard or Express delivery options refer to the estimated delivery times and not to the dispatch processing time. Though we do aim for 1-3 days dispatch as standard, this was unfortunately a time when this was not possible. The order was dispatched via an Express delivery service. We sincerely apologise for the disappointment caused. Thank you The Ohh Deer Team

Posted 3 years ago

“I got some more papergang boxes on a recent mystery deal, never have been a subscriber but was really disappointed as they were repeats of one's I've been sent on similar offers before. Despite that the boxes are great quality the contents are fab will just stay away from the mystery deals as it was either very bad luck, they have no way of checking which boxes you've had before, or they don't mind sending out repeats.”

Helpful Report

Posted 3 years ago

Hello Xia, Thank you for taking the time to share your review with us. We're sorry to hear that you received duplicate boxes in your recent mystery purchase. I can confirm that the boxes are completely random so this would be the reason why you have been sent duplicates of boxes you have received in the past. The Ohh Deer Team

Posted 3 years ago

“Easy to order and fairly quick to deliver Products look better on the website than they do in reality.”

Helpful Report

Posted 3 years ago

Hello Jill, Thank you for your review. We're glad to hear that you found the ordering and delivery process quick and easy, though sorry to know that you felt disappointed by the products when they arrived. You are always very welcome to contact the team at help@ohhdeer.com to discuss any issue with your order, including if it's just not what you were expecting. They'll do all they can to help resolve the issue for you, and we are always grateful to receive feedback. Thank you The Ohh Deer Team

Posted 3 years ago

“I bought a mystery box and some sale items but the mystery box contained half the stuff I had ordered that was on sale so I have ended up with duplicate items and feel a bit like the mystery box is just a way of getting rid of stock that’s not shifting , which I understand, but it takes away a little of the ‘shine’ from the experience.”

Helpful Report

Posted 3 years ago

Hi Tracey, We are sorry to hear of any disappointment caused by the craft bundle box purchased. This bundle includes crafting supplies like card, glue, stamps ect and a guaranteed Christmas craft kit as advertised. Some items included are available separately on the webpage but not all, so if you are purchasing further crafting items separately you may come across duplicates. Of course, if you'd like to speak to the team about anything at all were available at help@ohhdeer.com, we'd be happy to help. Kind regards The Ohh Deer Team

Posted 3 years ago

“unfortunately the packaging was not solid enough for the roughness of the mailmen. One greeting card and the giftbag were so battered, they couldn't be used for a gift anymore. otherwise ok delivery”

Helpful Report

Posted 3 years ago

Hello Michael, Thank you for taking the time to share your review with us. We're very sorry to hear that your order has arrived damaged with one of the cards and gift bags unable to be used because of this. A member of our customer service team has sent you an email via help@ohhdeer.com so we can look into this and find a resolution for you. The Ohh Deer Team

Posted 3 years ago

“I was dissapointed with the quality of the card. The foil lettering had not been cut properly so there was excess on each of the letters, which when it then was touched, meant whole sections of the letter peeled off. It was also very small for the price. It arrived on time but I wouldn't buy again.”

Helpful Report

Posted 3 years ago

Hello, We are so very sorry for any disappointment caused by the A6 card purchased. Our greeting cards should not arrive with faulty foiling, so we do apologise for the troubles caused by this. A member of our team will be in touch with you within the next few minutes to help resolve the issue. Kind regards The Ohh Deer Team

Posted 3 years ago

“The cards I received were beautiful and very good quality although they were a little smaller than I had expected, the main reason for not giving more stars is that two cards were missing from my order and when the replacement order arrived there was still one missing, very disappointing.”

Helpful Report

Posted 3 years ago

Hello, Thank you for taking the time to share your review with us. We're really sorry for the disappointment caused by your order. Especially as there was also an error with your replacement. I can see that a member of our team has since issued a refund for the card that didn't arrive in the replacement order. But we are also going to follow up on this further because it is well below the standards we set as a company. With regards to the cards, we do include size information in the description of all products. Nevertheless, I'm sorry you found them to be smaller than expected. The Ohh Deer Team

Posted 3 years ago

Ohh Deer is rated 4.7 based on 6,513 reviews