Ohh Deer Reviews

Name: Ohh Deer
Rating: 4.69

4.7 Rating 6,512 Reviews

92 %

of reviewers recommend Ohh Deer

4.7

Based on 6,512 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ohh Deer:

Hello and welcome to all things reviews of Ohh Deer!

Who are we??
We’re a greetings card, stationery and gift company operating from our HQ in Loughborough. Founded in 2011, we’re proud to say that Ohh Deer has quickly become the established place to go to find quirky, artistic and fun illustrated products.

What makes us unique is our incredible roster of over 100 talented creatives based around the world who we work with to bring you all these amazing products! We support every artist we work with, with a share of the revenue going directly to them.

To find out more about Ohh Deer, follow us on Instagram and keep up with all our latest news. (@ohhdeer)

Visit Website

Phone:

1509812075

Email:

help@ohhdeer.com

Location:

12, Frederick Street, Loughborough
LE11 3BJ

Ohh Deer 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rather underwhelming and not high quality. Pink pen did not work. I thought there would be letter writing paper but there wasn’t any. Good gift for child over 8. Not really suitable for adult. Service was quick and efficient.”

Helpful Report

Posted 2 years ago

Hi Jo, We are sorry to hear the pen didn't work as expected, our team would be more than happy to help if you drop a message through to help@ohhdeer.com regarding this. This particular papergang box doesn't advertise it coming with letter paper, but we do have others that do have letter paper in, if that's more to your liking :) Kind regards The Ohh Deer Team

Posted 2 years ago

“Sturdy and attractive stationery box, but haven’t opened to view contents as I ordered it as a gift. Hadn’t realised that it would arrive without additional packaging, so label addressed to me was attached directly onto the decorative box. So far haven’t been able to remove all of it to be able to gift the box after all.”

Helpful Report

Posted 2 years ago

Hello, We are sorry to hear of the disappointment caused by this delivery. Our Papergang boxes come with their own outer delivery box designed to protect your content during travel. As a company we're conscious of reducing our packaging wastage so don't add extra packaging on top of the outer delivery box for this reason. Our team would be happy to help with anything at all and if you need to get in touch please drop a message to help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 2 years ago

“Expensive for what you get”

Helpful Report

Posted 2 years ago

Hi Tania, We are sorry to hear you felt this way with your order. We'd love to hear some further feedback on what made you feel this way, please get in touch via help@ohhdeer.com! Kind regards The Ohh Deer Team

Posted 2 years ago

“While the stationery box is beautiful and the content of a very good quality I was disappointed that the address label was stuck to the actual box. As it happens, I bought this for myself. Had it been intended as a gift I could not give it to someone else with my name and address label stuck to it. Surely it would be better to be put into some form of packaging. I wonder if all your products are dispatched in the same way ?”

Helpful Report

Posted 2 years ago

Hello Sue, We are very sorry to hear of the disappointment caused by this delivery. Our Papergang boxes come with their own outer delivery box designed to protect your content during travel. We're conscious of reducing our packaging wastage as a company so don't add extra packaging on top of the outer delivery box for this reason. Our team would be happy to help with anything at all and if you need to get in touch please drop a message to help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 2 years ago

“Nice but expensive for what it is.”

Helpful Report

Posted 2 years ago

Hi Nicola, We're sorry to hear you felt your £5 box deal was overpriced. We'd love to hear some more specific feedback about what exactly didn't work for you with this product, please get in touch via help@ohhdeer.com! Thank you The Ohh Deer Team

Posted 2 years ago

“Delivery can take a long time and website doesn’t update as to if my order is fulfilled. Also receive dispatch emails after my product arrives.”

Helpful Report

Posted 2 years ago

Hi Sam, We are sorry for any disappointment with your order updates. We're currently running some maintenance procedures on the website to ensure this is resolved. If you do need to speak to the team please don't hesitate to get in touch with us via help@ohhdeer.com Kind regards The Ohh Deer Team

Posted 2 years ago

“Very underwhelmed. Took over a week to arrive, pen doesn't work. External box damaged”

Helpful Report

Posted 2 years ago

Hello Katherine, We are very sorry to hear your order has arrived like this. Our team would be more than happy to help resolve this for you, please just drop a message to help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 2 years ago

“I ordered 4 items way before Christmas and they finally all turned up a month later after having to send the order out 3 times. The correspondence was friendly but obviously the items did not arrive in time for Christmas.”

Helpful Report

Posted 2 years ago

Hi, We're pleased to hear your order has arrived, however apologies for any delivery issues seen. Sadly over the Christmas period Royal Mail had issued extensive strike action which has effected the speed at which deliveries normally occur. Unfortunately this has affected deliveries across the entire of the UK. If you need any further assistance please email help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 2 years ago

“Love my planner, the maushaus illo is perfect! Only downside is that the package arrived torn open. The planner wasn’t damaged fortunately but I think thicker cardboard book mailers would make sure nothing gets damaged. ✌️”

Helpful Report

Posted 2 years ago

Hi Allie, glad to hear you loved the planner, however apologies that the parcel arrived like that. We've passed on the information to the team, if you do need any help please email help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 2 years ago

“Love the items however feel it is overpriced for what you receive”

Helpful Report

Posted 2 years ago

Hi Victoria, It's great to hear you enjoyed your box, however we are sorry to hear you felt this £5 discounted box was overpriced. These boxes normally RRP for £19.95 however is currently on sale for only £5. if there's anything in particular you felt was disappointing about this box please let us know via help@ohhdeer.com, we'd love to hear from you. Kind regards The Ohh Deer Team

Posted 2 years ago

“The paperwork was incorrect for customs. It ended up taking a month to get the product.”

Helpful Report

Posted 2 years ago

Hi Andrea, Thank you for taking time to leave your review, we are very sorry to hear this has happened. our team would be more than happy to help with your query, please email help'ohhdeer.com and we can assist. Kind regards The Ohh Deer Team

Posted 2 years ago

“Order arrived, but as I ordered greeting cards and paper wrap, I find they were not very much protected in the box. One card and its enveloppe have a corner a bit folded. Maybe pit them in a bigger enveloppe?”

Helpful Report

Posted 2 years ago

Hi, We are sorry to hear there was a problem with the order, please email help@ohhdeer.com and the team would be more than happy to resolve this for you. Kind regards The Ohh Deer Team

Posted 2 years ago

“Havent got the package yet.”

Helpful Report

Posted 2 years ago

Hi Aneta, Thank you for your review, we can see that your order arrived on the 16th of January within the transit time expected for your international destination :) If you need any help with your order please do let us know via help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 2 years ago

“Great designs, but when I bought wrapping paper, and greetings cards especially, I was a little disappointed at the quality, especially when the prices were quite high generally. Nevertheless the designs were great, and I was still happy with what I received.”

Helpful Report

Posted 2 years ago

Hi Joseph, Thank you for taking to time to leave your review, we are sorry to hear you felt the quality of some of the goods weren't as expected. We'd love to hear more from you about which particular items caused the disappointment, please get in touch via help@ohhdeer.com. Kind regards The Ohh Deer team

Posted 2 years ago

“Print on the back it quite poor quality. Lots of dark specks like a badly pixelated image.”

Helpful Report

Posted 2 years ago

Hi Jamie, We are sorry to hear this, please email help@ohhdeer.com with your order details, we'd be more than happy to assist. Thank you The Ohh Deer Team

Posted 2 years ago

“I love the products, but I was so disappointed with the packaging for shipping. I’d ordered socks as gifts, and the boxes came cracked and broken from being flattened during shipping. The cards, however, arrived nice and flat with no bent corners.”

Helpful Report

Posted 2 years ago

Hi Valerie, Thanks for your review, we are very sorry to hear the carrier had damaged the boxes during the shipping process. If you ever need to get in touch with us for anything at all don't hesitate to email help@ohhdeer.com, we'd be happy to help! Thank you The Ohh Deer Team

Posted 2 years ago

“My niece still hasn’t received her birthday present! Royal Mail notification tells me it hasn’t been delivered yet and has a pending status. We are now 17 days since order made! I know it’s not your fault but I am sad for my niece! So, no review yet. Becky”

Helpful Report

Posted 2 years ago

Hi Rebecca, We can see this was delivered to your safe place on the 17th by Royal Mail, we do hope your niece enjoys the delivery. If you need any further help from the team please don't hesitate to email help@ohhdeer.com, we'd be happy to help. Thank you The Ohh Deer Team

Posted 2 years ago

“I haven’t received my order as yet so can’t review. Be good to know a delivery date please?”

Helpful Report

Posted 2 years ago

Hi Fiona, Thanks for taking the time to leave your review, we are sorry to hear you order has yet to arrive with you. Sadly Royal Mail deliveries are delayed at this time due to intensive worker strike action taking place, if you need to speak to our team please don't hesitate to email help@ohhdeer.com, we'd be happy to help. Kind regards The Ohh Deer Team

Posted 2 years ago

“I was very surprised when I received a part of a Papergang box as the Secret Santa. For myself, I do not need extra stationery so I have decided to use this as a prize for a Pass The Parcel on Christmas Day here.”

Helpful Report

Posted 2 years ago

Hi, Thanks for taking the time to leave your review, our mystery secret Santa gift is designed to be gifted to your secret Santa recipient. If you aren't looking for a mystery, but rather something specific for yourself, we do have lots of other wonderful items available on the website, you can choose what you'd like :) Kind regards The Ohh Deer Team

Posted 2 years ago

“It's not been delivered yet, I presume that by recieving this email it has been despatched. Can I please have an update. Thanks”

Helpful Report

Posted 2 years ago

Hi Andrea, We are sorry to hear your order has yet to arrive. At the moment the UK has been severely effected by the strike action in place by carrier Royal Mail, which is sadly causing delays across the country. If you need to speak to the team please don't hesitate to email help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 2 years ago

Ohh Deer is rated 4.7 based on 6,512 reviews