Ohh Deer Reviews

Name: Ohh Deer
Rating: 4.70

4.7 Rating 7,385 Reviews

92 %

of reviewers recommend Ohh Deer

4.7

Based on 7,385 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat

About Ohh Deer:

Hello and welcome to all things reviews of Ohh Deer!

Who are we??
We’re a greetings card, stationery and gift company operating from our HQ in Loughborough. Founded in 2011, we’re proud to say that Ohh Deer has quickly become the established place to go to find quirky, artistic and fun illustrated products.

What makes us unique is our incredible roster of over 100 talented creatives based around the world who we work with to bring you all these amazing products! We support every artist we work with, with a share of the revenue going directly to them.

To find out more about Ohh Deer, follow us on Instagram and keep up with all our latest news. (@ohhdeer)

Visit Website

Phone:

1509812075

Email:

help@ohhdeer.com

Location:

12, Frederick Street, Loughborough
LE11 3BJ

Ohh Deer 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Lovely cards however dispatch time was slow. Ordered Wednesday and weren't dispatched until the following Tuesday! Probably wouldn't buy from here again for this reason. But once dispatched delivery by Royal Mail was quick.”

Helpful Report

Posted 2 years ago

Hi Laura, Thanks for taking the time to leave your review, we are pleased to hear you were happy with the cards received. We do however apologise for any inconvenience caused by our current advertised delay time on order processing, we we're working to an extended processing time due to a large influx of orders over the promotional period. Our team would be happy to assist with any queries, please don't hesitate to get in touch via help@ohhdeer.com. Thank you The Ohh Deer Team

Posted 2 years ago

“Card was lovely but the Papergang box wasn’t as good as previous boxes.”

Helpful Report

Posted 2 years ago

“You need to make sure your website is up to date and you have checked the stock that you hold. The item I really wanted was out of stock after paying for it. I appreciate the update I received about this. I was disappointed because this was the main item I wanted.”

Helpful Report

Posted 2 years ago

“Small scale does not bear out the cost of card”

Helpful Report

Posted 2 years ago

Hi Nykola, Thanks for taking the time to leave your review! Our UWP cards are a boutique collection of Pop up cards and come in a range of sizes and pricing, the product size and cost is listed on the product page before purchase but if you are ever unsure please drop us a line via help@ohhdeer.com and our team will be able to help you Thank you The Ohh Deer Team

Posted 2 years ago

“Dispatch of order took a week but the delivery it’s self was a decent time.”

Helpful Report

Posted 2 years ago

Hi Amelia, Thanks for taking the time to leave your review, we do however apologise for any inconvenience caused by our advertised delay time on order processing, we we're working to an extended processing time due to a large influx of orders over the promotional period. Our team would be happy to assist with any queries, please don't hesitate to get in touch via help@ohhdeer.com. Thank you The Ohh Deer Team

Posted 2 years ago

“Hello, delivery was not as quick as usual but when I contacted team you responded very quickly and was apologetic, stating it was due to the high volume of orders the offers had created. However 2 of my 30 mystery cards arrived with no envelopes, I didn’t want to raise a complaint so decided to leave it. Still overall I was satisfied”

Helpful Report

Posted 2 years ago

“Slightly damaged within packaging”

Helpful Report

Posted 2 years ago

Hi Heather, We are sorry to hear your order arrived damaged on delivery. Please drop a message to help@ohhdeer.com with your order details and the team would be happy to help! Thank you The Ohh Deer Team

Posted 2 years ago

“Goods great. But paid express delivery and tools weeks to arrive. No refund for the express delivery either.”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to leave your review, we are however sorry for any disappointment caused by the delivery time frame. We can advise your parcel was dispatched on Feb 6th and was delivered on Feb 7th, within the 1-3 working days advertised for express delivery, however we do also offer Fedex delivery service which does come tracked if needed. If you need any help from our team please don't hesitate to get in touch via help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 2 years ago

“Although I’m happy with the planner itself- just wager I wanted, and the card is lovely quality… my order took 10 working days to arrive- there was supposed to be a delay up to 7 working days- but went over. I had no order confirmation, apart from seeing the money come out of my account, and the tracking tracking didn’t work which was a bit annoying.”

Helpful Report

Posted 2 years ago

“I love it but ittok a lomg time and my bd cards were late - but worth it”

Helpful Report

Posted 2 years ago

“Ordered a card and a diary, the card arrived quickly but the diary took 2 weeks to arrive.”

Helpful Report

Posted 2 years ago

Hi Emily, Thanks for taking the time to leave your review! We do however apologise for any inconvenience caused by our current advertised delay time on order processing, we are working to an extended processing time due to a large influx of orders over the sale period. Our team would be happy to assist with any queries, please don't hesitate to get in touch via help@ohhdeer.com. Thank you The Ohh Deer Team

Posted 2 years ago

“I understand the need to reduce packaging but if the stationery boxes are bought for gifts, having the postage labels directly on the boxes is a nightmare!!”

Helpful Report

Posted 2 years ago

Hello, We are very sorry to hear of the disappointment caused by this delivery. Our Papergang boxes come with their own outer delivery box designed to protect your content during travel. We're conscious of reducing our packaging wastage as a company so don't add extra packaging on top of the outer delivery box for this reason. Our team would be happy to help with anything at all and if you need to get in touch please drop a message to help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 2 years ago

“The order was a bit later than expected but you did keep me updated on the lateness which was helpful”

Helpful Report

Posted 2 years ago

Hi Richard, Thank you for taking the time to leave your review. We do apologies for any inconvenience caused by our current processing delay, however it's good to hear you were happy with the service updates provided for your order. Thank you The Ohh Deer Team

Posted 2 years ago

“Cards are excellent however delivery was too slow. I did receive notification that they would be late but I had to purchase from a store so as not to miss birthdays which was a shame.”

Helpful Report

Posted 2 years ago

Hi, Thanks for taking the time to leave your review, we are pleased to hear you were happy with the cards received. We do however apologise for any inconvenience caused by our current advertised delay time on order processing, we are working to an extended processing time due to a large influx of orders over the sale period. Our team would be happy to assist with any queries, please don't hesitate to get in touch via help@ohhdeer.com. Thank you The Ohh Deer Team

Posted 2 years ago

“The planner and cards are lovely and exactly what I hoped for. The pens aren't great (already failing). The package took too long to arrive (and not because of customs, it actually cleared customs fairly quickly), which was particularly worse because I paid for premium shipping. It was not premium.”

Helpful Report

Posted 2 years ago

Hi Maria, Thanks for taking the time to leave your review. It's great to hear the planner and cards were perfect for you, however we're sorry to hear there has been an issue with the pens and carrier service. Please get in touch via help@ohhdeer.com with your order details and the team would be happy to help resolve this for you. Thank you The Ohh Deer team

Posted 2 years ago

“Really good but missing the information pack about the artist and about each item”

Helpful Report

Posted 2 years ago

Hi Laura, Thanks for your review! We have all artist information for our most recent boxes available on our blog page for customers to view. If you need help finding it just drop us a message to help@ohhdeer.com :) Thank you The Ohh Deer Team

Posted 2 years ago

“Love the items but they arrived quite damaged around the edges which meant I had to cut some of each off to bake them look better”

Helpful Report

Posted 2 years ago

Hi Joe, Thanks for taking the time to leave your review. We are however sorry to hear there was an issue with damages on the goods. Please get in touch via help@ohhdeer.com and our team would be happy to help rectify this or you. Kind regards The Ohh Deer Team

Posted 2 years ago

“Good service”

Helpful Report

Posted 2 years ago

Hi Gaynor, Thanks for your review Thank you The Ohh Deer Team

Posted 2 years ago

“Good product, however packaging arrived extremely damaged and the journal was practically falling out. Feedback for you that the packaging isn't sturdy enough for delivery, feedback for royal mail as it had clearer been thrown around a bit. Luckily the journal itself had no damage as was a gift.”

Helpful Report

Posted 2 years ago

Hi Natalie, Thanks for taking the time to leave your review, we are however very sorry to hear that the packaging didn't hold up for delivery. We've made sure to pass your feedback over to the team as it's important to us that we are able to keep improving our services. It's good to hear the journal arrived undamaged and we hope your recipient loved it :) Kind regards The Ohh Deer Team

Posted 2 years ago

“The delivery has arrived, but the corner of the print has become wedged under the lip of the artful box and it stuck onto the glue tape there. I don't know that I'll be able to separate them without damage.”

Helpful Report

Posted 2 years ago

Hello Rachel, Thank you for taking the time to leave us a review. We're very sorry to hear that you have encountered this issue with your recent delivery. This is certainly not how we would expect our products to arrive. If the condition of either product was unsatisfactory, please get in touch with us at help@ohhdeer.com and a member of our team would be more than happy to help rectify this for you. Please accept our apologies for this incident. Kind regards, The Ohh Deer Team

Posted 2 years ago

Ohh Deer is rated 4.7 based on 7,385 reviews