Ohh Deer Reviews

Name: Ohh Deer
Rating: 4.70

4.7 Rating 7,376 Reviews

92 %

of reviewers recommend Ohh Deer

4.7

Based on 7,376 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat

About Ohh Deer:

Hello and welcome to all things reviews of Ohh Deer!

Who are we??
We’re a greetings card, stationery and gift company operating from our HQ in Loughborough. Founded in 2011, we’re proud to say that Ohh Deer has quickly become the established place to go to find quirky, artistic and fun illustrated products.

What makes us unique is our incredible roster of over 100 talented creatives based around the world who we work with to bring you all these amazing products! We support every artist we work with, with a share of the revenue going directly to them.

To find out more about Ohh Deer, follow us on Instagram and keep up with all our latest news. (@ohhdeer)

Visit Website

Phone:

1509812075

Email:

help@ohhdeer.com

Location:

12, Frederick Street, Loughborough
LE11 3BJ

Ohh Deer 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Loved the cards. They seemed to take a long time to arrive - so I had to purchase a card from a local shop for one of the birthdays I ordered a card from you for. May have not paid attention at checkout”

Helpful Report

Posted 1 year ago

Hi Lara, Thank you for your feedback! We're glad to hear you loved the cards, but we're sorry that the delivery took longer than expected. We understand how frustrating that can be, especially when you need a card for a specific date. If you have any concerns about shipping options in the future, please don’t hesitate to reach out—we’re here to help! Thank you, The Ohh Deer Team

Posted 1 year ago

“Disappointed with quantity included I would not have been happy if I had paid the original price”

Helpful Report

Posted 1 year ago

Hi, Thank you for your honest feedback. We're sorry to hear that the quantity didn't meet your expectations, and we understand your disappointment. Your feedback is valuable, and we’ll pass it along to our team to review. If you have any further concerns, feel free to reach out to our customer service team. Thank you for sharing your experience, The Ohh Deer Team

Posted 1 year ago

“I was expecting more, like more stationary not just paper. Never mind.”

Helpful Report

Posted 1 year ago

Hi Kirsty, Thank you for your feedback! We're sorry to hear the stationery selection didn't meet your expectations. We appreciate your honesty and will take your comments on board to improve our product offerings. If there's anything else we can do to assist, please don't hesitate to reach out. Thank you, The Ohh Deer Team

Posted 1 year ago

“I was intrigued by your soecial offer, I love the design and the concept. However, my intention was to give this as a gift to my daughter in New Zealand as she lives the Eden project. Sadly the delivery label has completely spoilt the packaging as I am unable to remove it apart from very small sections so not very suitable for a gift.”

Helpful Report

Posted 1 year ago

Hi Carolyn, Thank you for your thoughtful feedback. We're so glad to hear that you loved the design and concept of the item, but we're truly sorry that the delivery label affected the packaging, especially since it was intended as a gift for your daughter. We understand how disappointing that must be. We’ll pass your feedback along to our team to explore better packaging solutions for gift orders. In the meantime, please feel free to reach out to our customer service team if there's anything we can do to assist. Thank you for sharing your experience, The Ohh Deer Team

Posted 1 year ago

“Some boxes aren't worth the price”

Helpful Report

Posted 1 year ago

Hi, Thank you for your feedback. We're sorry to hear that some of the boxes didn't feel like they were worth the price. We really appreciate your honesty, and we'll pass this along to our team to see how we can improve the value of our offerings. If there's anything else you'd like to share or if you have any specific concerns, feel free to reach out. Thank you, The Ohh Deer Team

Posted 1 year ago

“On this occasion, Ohh Deer didn't do too well. I know that they have a delay between placing the order and dispatching it however this time a whole week went by before the order got posted. When it eventually arrived I was disappointed that the two art prints I had ordered were only packaged in an envelope to keep them "safe", meaning that they arrived bent, and slightly creased with crumpled corners not what you want when buying art. I got in contact with customer services who were relatively swift in replying and sent out replacements. They arrived quickly but the packaging this time around was OTT and wasteful. Yes, the prints arrived safe but surely there is a happy medium with keeping the order safe and not wasting resources? Prints are ok but not the best quality of printing. I wouldn't recommend Oh Deer for art prints having brought better quality, better protected affordable art from elsewhere in the past.”

Helpful Report

Posted 1 year ago

Hi Caz, Thank you for sharing your experience with us. We're truly sorry to hear that this order didn't meet your expectations. We understand how disappointing it must have been to receive art prints that were bent and creased due to inadequate packaging, especially after such a long wait. We're glad our customer service team was able to send out replacements quickly, but we also take your point about the balance between effective and environmentally conscious packaging. We strive to improve, and your feedback will certainly help us in finding that balance. We apologize that the print quality didn’t live up to your expectations. We appreciate your honesty and will use this feedback to make necessary improvements. If there’s anything more we can do to assist, please don’t hesitate to reach out. Thank you for taking the time to share your thoughts, The Ohh Deer Team

Posted 1 year ago

“The product is great, but it took a long time to be delivered. If buying a present for someone make sure you’re organised and order in plenty of time.”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to leave your feedback. Our processing time and available transit times are all details within our FAQ's for reference: https://help.ohhdeer.com/help Thank you The Ohh Deer Team

Posted 2 years ago

“Great customer service and very kind but I didn't recieve my order twice.”

Helpful Report

Posted 2 years ago

Hi Hamna, Thank you for your honest review. We're sorry to hear that your experience was just okay. We're constantly striving to improve, and your feedback is invaluable. If there's anything specific you'd like to share, we're here to listen. Thank you, The Ohh Deer Team

Posted 2 years ago

“Order arrived quickly in a ‘do not bend’ envelope which is great, however the card was damaged, I would think before being posted as there was no sign of damage on the envelope at all, yet there’s a bend through the front of the card but not on the back. Don’t feel I could really complain but it’s not really useable to gift.”

Helpful Report

Posted 2 years ago

Hi Zoe, Thank you for your honest feedback. We're sorry to hear that your card arrived damaged despite the envelope being in good condition. This is not the quality we strive for, and we understand your disappointment. Please reach out to our customer service team so we can resolve this issue for you. Thank you, The Ohh Deer Team

Posted 2 years ago

“I wanted the card as soon as possible. Was there an option to recieve it the following day. If there was, it wasn't clear or i didn't see it. If there wasn't. it's a pity because I was already sending the card late.”

Helpful Report

Posted 2 years ago

Hi, Thanks for your feedback! We do have 'NEXT DAY' available, on orders placed before 14:00 (Monday-Friday) - more details of services available are detailed within our FAQ's - https://help.ohhdeer.com/help/uk-delivery-information-1 Thank you The Ohh Deer Team

Posted 2 years ago

“Ohh Deer notebooks excellent. Poor delivery service by Royal Mail. Package damaged but fortunately contents were not.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your review. We are glad to hear you were happy with the product and they arrived in perfect condition despite issues with the carrier provider. If you need any help from our team please don't hesitate to get in touch via help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 2 years ago

“I was a little disappointed the package had been opened!”

Helpful Report

Posted 2 years ago

Hi Hayley, Thanks for taking the time to leave your review. We are so sorry to hear the carrier has delivered your package in this way. Please get in touch directly via help@ohhdeer.com with your order details and the team would be happy to assist you. Thank you The Ohh Deer Team

Posted 2 years ago

“Delivered quickly Good quality Unsure on appropriateness of some cards”

Helpful Report

Posted 2 years ago

Hi, Thanks for your review, we're pleased to her you found the cards to be great quality with quick delivery! Our bundles may contain rude cards as per the product description provided, however you can always get in touch via help@ohhdeer.com if you decide the mystery designs aren't for you :) Thank you The Ohh Deer Team

Posted 2 years ago

“Good quality items, but not always as expected (size for example).”

Helpful Report

Posted 2 years ago

Hi Roxanne, Thanks for taking the time to leave your review, we are glad to hear you felt our items are great quality :) Our product descriptions should contain information on sizing for each item but if you ever need more information before purchasing just drop us a message to help@ohhdeer.com. Our team would be happy to help! Thank you The Ohh Deer Team

Posted 2 years ago

“Loved my papergang box thank you. Unfortunately only two of the brushes arrived as they were loose in the box I don’t know if it was lost in transit or if it wasn’t added at packing. As the items were part of the weekly deals and were an absolute bargain I wouldn’t want to raise it as a concern.”

Helpful Report

Posted 2 years ago

Hi Kerry, Thanks for taking the time to leave your review. We're pleased you like the papergang box, however we are sorry to hear there waws an issue with the brushes. Please get in touch via help@ohhheer.com with your order details and the team would be more than happy to sort it for you. Thank you The Ohh Deer Team

Posted 2 years ago

“Contents were sparse. As though items had been removed to make it the reduced sale price.”

Helpful Report

Posted 2 years ago

Hi Caroline, Thanks for taking the time to leave your review, we are however sorry to hear of any disappointment caused by this papergang box. We can advise the box you received was the full box and should have contained all the items that are pictured in the online images and in the online product description. If however your box arrived incomplete and did not contain all the items listed in the product description then please do let us know via help@ohhdeer.com and our team would be more than happy to help you. Thank you The Ohh Deer Team

Posted 2 years ago

“Took a while to be dispatched and arrive but good little card when it came.”

Helpful Report

Posted 2 years ago

“Loved the cards but it took a week to come”

Helpful Report

Posted 2 years ago

Hi Sue, Thanks for taking the time to leave your review, we're pleased to hear you loved the cards :) On this occasion we can we you chose the standard shipping service which is the slowest option we offer, however we do also offer express and next day delivery. So you if you are looking for faster delivery on your next order we can offer this :) Thank you The Ohh Deer Team

Posted 2 years ago

“This was the exact same bunch of cards I ordered half a year ago, even though there was a huge time gap between the orders and the promo was re-uploaded months after the previous one. Had someone stated that these would be the exact same cards that I got last time - I wouldn't have bothered.”

Helpful Report

Posted 2 years ago

Hi Sophia, Thank you for taking the time to leave your review, we are however very sorry for any disappointment caused by this bundle product. On this occasion the product purchased had the same name, sku code and product pictures as the previous time it was available for sale, however we do apologise if this was unclear at the time of purchase. Our team would be happy to help you with this please just get in touch via help@ohhdeer.com, we'd be happy to assist. Kind regards The Ohh Deer Team

Posted 2 years ago

“Loved the cards but the despatch and delivery took so long i missed mothers day”

Helpful Report

Posted 2 years ago

Hi Andrea, Thanks for taking the time to leave your review, it's great to hear you loved the cards however we are sorry to hear this arrived after Mother's day. We've checked the order for you and can see that the standard untracked option was selected at the checkout, which is our slowest delivery option and meant your parcel would be estimated to arrive on March 11th on this occasion unfortunately. Our delivery information can be found in our FAQ's, however if you ever have any questions or queries about order arrival time you can get in touch directly via help@ohhdeer.com. Our team would be more than happy to help. Kind regards The Ohh Deer Team

Posted 2 years ago

Ohh Deer is rated 4.7 based on 7,376 reviews