Ohh Deer Reviews

Name: Ohh Deer
Rating: 4.70

4.7 Rating 7,079 Reviews

92 %

of reviewers recommend Ohh Deer

4.7

Based on 7,079 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ohh Deer:

Hello and welcome to all things reviews of Ohh Deer!

Who are we??
We’re a greetings card, stationery and gift company operating from our HQ in Loughborough. Founded in 2011, we’re proud to say that Ohh Deer has quickly become the established place to go to find quirky, artistic and fun illustrated products.

What makes us unique is our incredible roster of over 100 talented creatives based around the world who we work with to bring you all these amazing products! We support every artist we work with, with a share of the revenue going directly to them.

To find out more about Ohh Deer, follow us on Instagram and keep up with all our latest news. (@ohhdeer)

Visit Website

Phone:

1509812075

Email:

help@ohhdeer.com

Location:

12, Frederick Street, Loughborough
LE11 3BJ

Ohh Deer 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Unfortunately the message I wrote to go with the card via the website wasn’t received by the distribution centre, so after I responded to the email with the copy I wanted the card was sent out late. I had ordered next day delivery on Tuesday but it was sent out by DPD on the Friday and was late, which is a shame as it was for a birthday. I had asked on chat how it would be sent and they said Royal Mail so I was really confused as to what went wrong”

Helpful Report

Posted 3 years ago

Hi Natasha, We are very sorry to hear of the dissapointment caused. We always aim to fulfil and dispatch orders as soon as possible, but sadly can only work with the information provided at checkout. If any information is missing at time of fulfilment we will aim to resolve and ship the order as quickly as possible. Our team have been in touch to resolve this by confirming the message required and the order has since been delivered. We advise Royal Mail 1st class stamp is standard for all custom cards as per our terms of service, however your order was sent via DPD next day on this occasion. If our team can assist with anything at all then please don't hesitate to get in touch via help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 3 years ago

“The box was delivery and looked battered. I understand it was discounted but it wasn’t nice to receive as I had wanted to pass it on as a present. Luckily, the resources were fine but it does make me wonder how other items arrive.”

Ohh Deer 2 star review on 24th March 2022

Helpful Report

Posted 3 years ago

Hello, We're very sorry to see that your Artful box arrived with a dent and tear in the top right corner of the box. Please, accept my sincere apologies for this. Although the items inside sound like they arrived safe and sound this isn't the impression we wanted to make with the box. A member of our team is going to be in touch via our help@ohhdeer.com email to look into this further for you. The Ohh Deer Team

Posted 3 years ago

“I ordered a valentines card on the 7th and it arrived on the 15th of February. Not much use to me then. Order in time if you’re buying here”

Helpful Report

Posted 3 years ago

Hello, We do apologise for any disappointment caused by the delivery of your order. Our estimated standard international delivery is currently 3-5 working days from dispatch. This order was shipped on February 8th with the standard service type chosen at checkout and was delivered on the 5th working day with your local carrier provider. We do offer premium or express options at checkout as well, so if you are looking to order for a specific date or occasion we'd recommend to choose a quicker delivery type. If you have any queries regarding your order please don't hesitate to reach out to customer service via help@ohhdeer.com, we'd be happy to assist. Kind regards The Ohh Deer Team

Posted 3 years ago

“Lovely card design however I ordered a good week before and the card didn’t arrive in time for valentines.”

Helpful Report

Posted 3 years ago

Hello Benjamin, Thank you for taking the time to share your review with us. We're very sorry to hear that your card didn't arrive in time for Valentines Day. I can see that the order was placed Monday afternoon on the 7th and was shipped out the next day via the purchased standard shipping service. This service is normally around 3-5 working days but can on occasion take a little longer during busy periods. Sadly, this would be the reason the card didn't arrive in time. We're very sorry for the disappointment this must have caused. A member of our team is going to be in touch via our help@ohhdeer.com email to look into this further for you. The Ohh Deer Team

Posted 3 years ago

Ohh Deer is rated 4.7 based on 7,079 reviews