Ohh Deer Reviews

Name: Ohh Deer
Rating: 4.70

4.7 Rating 7,376 Reviews

92 %

of reviewers recommend Ohh Deer

4.7

Based on 7,376 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat

About Ohh Deer:

Hello and welcome to all things reviews of Ohh Deer!

Who are we??
We’re a greetings card, stationery and gift company operating from our HQ in Loughborough. Founded in 2011, we’re proud to say that Ohh Deer has quickly become the established place to go to find quirky, artistic and fun illustrated products.

What makes us unique is our incredible roster of over 100 talented creatives based around the world who we work with to bring you all these amazing products! We support every artist we work with, with a share of the revenue going directly to them.

To find out more about Ohh Deer, follow us on Instagram and keep up with all our latest news. (@ohhdeer)

Visit Website

Phone:

1509812075

Email:

help@ohhdeer.com

Location:

12, Frederick Street, Loughborough
LE11 3BJ

Ohh Deer 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have not received my stuff apart from one of them”

Helpful Report

Posted 3 years ago

Hi Scarlett, We are sorry to hear that your order arrived incomplete, please don't hesitate to contact us via help@ohhdeer.com, our team would be more than happy to assist you. Kind regards The Ohh Deer Team

Posted 3 years ago

“Not received the Parcel yet? Also can't track it for some reason says tracker number not found.”

Helpful Report

Posted 3 years ago

Hi Gary, We are sorry to hear your order has yet to arrive. At the moment the UK has been severely effected by the strike action in place by carrier Royal Mail, which is sadly causing delays across the country. You've chosen 2nd class untracked service with your order, meaning it won't have a tracking number, but if you need to speak to the team please don't hesitate to email help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 3 years ago

“i havent received them”

Helpful Report

Posted 3 years ago

Hi Laura , We are sorry to hear your order has yet to arrive, it looks to still be within the estimated transit time so we thank you for your patience. At the moment the UK has been severely effected by the strike action in place by carrier Royal Mail, which is sadly causing delays across the country. If you need to speak to the team please don't hesitate to email help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 3 years ago

“cards that were needed for today and ordered a week ago haven't turned up”

Helpful Report

Posted 3 years ago

Hi Gordon , We are sorry to hear your order has yet to arrive yet, it's still currently within the estimated transit time provided to you at checkout for the service you chose so we thank you for your patience. At the moment the UK has been severely effected by the strike action in place by carrier Royal Mail, which is sadly causing delays across the country. If you need to speak to the team please don't hesitate to email help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 3 years ago

“At this moment, it's impossible to give anything other than a 1-star rating as despite ordering on 28th November and despatched on December 1st, we have yet to receive our order.”

Helpful Report

Posted 3 years ago

Hi Darren, We are sorry to hear your order has yet to arrive. At the moment the UK has been severely effected by the strike action in place by carrier Royal Mail, which is sadly causing delays across the country. If you need to speak to the team please don't hesitate to email help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 3 years ago

“I have not received my item. Do you when it’s due to be delivered? Thanks.”

Helpful Report

Posted 3 years ago

Hi Alasdair, Thanks for leaving your review, we can see you order was delivered to you yesterday, within the 3-5 working days advise for arrival :) If you need help from the team reach out to help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 3 years ago

“I paid for express delivery as it was a secret Santa gift it hasn’t even arrived would like a refund”

Helpful Report

Posted 3 years ago

Hi Louise, Thank you for your review, we can advise that the order was sent to a pick up location due to you being away at the time of delivery. Please follow the tracking link provided to you to get your parcel collected from the holding depot :) If you have any queries with your order please just email help@ohhdeer.com. Thank you The Ohh Deer Team

Posted 3 years ago

“Nothing arrived yet so a bit hard to tell. Is parce lost?”

Helpful Report

Posted 3 years ago

Hello, We have checked your order and can see it has been delivered toady for you, we hope you enjoy the goods :) If you need further help were available via help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 3 years ago

“Not even arrived yet! This feedback was way premature!”

Helpful Report

Posted 3 years ago

Hi Marissa, We are sorry to hear your order has yet to arrive. At the moment the UK has been severely effected by the strike action in place by carrier Royal Mail, which is sadly causing delays across the country. If you need to speak to the team please don't hesitate to email help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 3 years ago

“Hi it still hasn't arrived yet:(”

Helpful Report

Posted 3 years ago

Hello Kaye, Thank you for taking the time to leave your review, we'd normally estimate 3-5 working days for delivery on the service you have chosen, however please be aware that this excludes Royal Mail strike days. Royal Mail have chosen to strike on 24th,25th 30th November and 1st December, these strike days are excluded from your estimated delivery time and may delay the arrival of your parcel outside of the normally expected window. We thank you for your patience at this turbulent shipping time. If you need assistance from the team in the meantime please just email help@ohhdeer.com. Kind Regards, The Ohh Deer Team

Posted 3 years ago

“Item still not arrived.”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to leave your review. Your order was dispatched November 24th with the selected Royal Mail second class untracked service. We'd normally estimate 3-5 working days for delivery, however Royal Mail strike action has effected deliveries all over the UK at this time. Royal Mail have informed the public of strike action taking place on 24th,25th 30th November and 1st December, these strike days may delay the arrival of your parcel outside of the normally expected window. We understand the current disrupted shipping service in the UK right now is frustrating for all so your patience is fully appreciated. If you need us in the meantime don't hesitate to reach out to help@ohhdeer.com, the team would be happy to help. Kind regards The Ohh Deer Team

Posted 3 years ago

“I haven't received my parcel”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to leave your review. Your order was dispatched November 24th with the selected Royal Mail untracked service. We'd normally estimate 3-5 working days for delivery, however Royal Mail strike action has effected deliveries all over the UK at this time. Royal Mail have informed the public of strike action taking place on 24th,25th 30th November and 1st December, these strike days may delay the arrival of your parcel outside of the normally expected window. We understand the current disrupted shipping service in the UK right now is frustrating for all so your patience is fully appreciated. If you need us in the meantime don't hesitate to reach out to help@ohhdeer.com, the team would be happy to help. Kind regards The Ohh Deer Team

Posted 3 years ago

“It has not arrived yet !!! It’s been a long time Where is it please !”

Helpful Report

Posted 3 years ago

Hi Sharon, Thank you for taking the time to leave your review. Your order was dispatched November 24th with the selected Royal Mail second class untracked service. We'd normally estimate 3-5 working days for delivery, however Royal Mail strike action has effected deliveries all over the UK at this time. Royal Mail have informed the public of strike action taking place on 24th,25th 30th November and 1st December, these strike days may delay the arrival of your parcel outside of the normally expected window. We understand the current disrupted shipping service in the UK right now is frustrating for all so your patience is fully appreciated. If you need us in the meantime don't hesitate to reach out to help@ohhdeer.com, the team would be happy to help. Kind regards The Ohh Deer Team

Posted 3 years ago

“I haven't received my order so can't comment.”

Helpful Report

Posted 3 years ago

Hi Lynne, Thank you for taking the time to leave your review. Your order was dispatched November 23rd with the selected Royal Mail second class untracked service. We'd normally estimate 3-5 working days for delivery, however Royal Mail strike action has effected deliveries all over the UK at this time. Royal Mail have informed the public of strike action taking place on 24th,25th 30th November and 1st December, these strike days may delay the arrival of your parcel outside of the normally expected window. We understand the current disrupted shipping service in the UK right now is frustrating for all so your patience is fully appreciated. If you need us in the meantime don't hesitate to reach out to help@ohhdeer.com, the team would be happy to help. Kind regards The Ohh Deer Team

Posted 3 years ago

“I haven't received my item yet !!!”

Helpful Report

Posted 3 years ago

Hi Helen, Thank you for taking the time to leave your review. Your order was dispatched November 23rd with the selected Royal Mail second class untracked service. We'd normally estimate 3-5 working days for delivery, however Royal Mail strike action has effected deliveries all over the UK at this time. Royal Mail have informed the public of strike action taking place on 24th,25th 30th November and 1st December, these strike days may delay the arrival of your parcel outside of the normally expected window. We understand the current disrupted shipping service in the UK right now is frustrating for all so your patience is fully appreciated. If you need us in the meantime don't hesitate to reach out to help@ohhdeer.com, the team would be happy to help. Kind regards The Ohh Deer Team

Posted 3 years ago

“It never arrived.”

Helpful Report

Posted 3 years ago

Hi Margaret, Thank you for taking the time to leave your review. Your order was dispatched November 23rd with the selected Royal Mail second class untracked service. We'd normally estimate 3-5 working days for delivery, however Royal Mail strike action has effected deliveries all over the UK at this time. Royal Mail have informed the public of strike action taking place on 24th,25th 30th November and 1st December, these strike days may delay the arrival of your parcel outside of the normally expected window. We understand the current disrupted shipping service in the UK right now is frustrating for all so your patience is fully appreciated. If you need us in the meantime don't hesitate to reach out to help@ohhdeer.com, the team would be happy to help. Kind regards The Ohh Deer Team

Posted 3 years ago

“Ordered 2 boxes”

Helpful Report

Posted 3 years ago

Hi, Thanks for taking the time to leave us a review. If there was anything wrong or unsatisfactory about your boxes, please let us know at help@ohhdeer.com and we would be happy to help you! Kind Regards, The Ohh Deer Team

Posted 3 years ago

“I haven't received my order. I've tried to use Track my Order but this is not giving me any information.”

Helpful Report

Posted 3 years ago

Hi Eileen, Thank you for taking the time to leave your review. your order has shipped on the chosen second class untracked service which is estimated at 5 working days for delivery, but delays may be seen due to current Royal Mail worker strike action. We kindly ask you allow the full transit time for delivery of your order but if you do need our help please don't hesitate to get in touch via help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 3 years ago

“I was given a crumpled poster which is very irritating”

Helpful Report

Posted 3 years ago

Hi Gloria, Thank you for taking the time to leave your review, we received your email this morning and have a replacement poster being sent out today for you. If you need our team in the meantime please don't hesitate to contact help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 3 years ago

“Con merchants sending out cheap tatt”

Helpful Report

Posted 3 years ago

Hi Claire, Thank you for taking the time to leave your review, we are very sorry to hear of the disappointment caused by this mystery bundle. These bundles will always contain Ohh Deer products to a higher RRP value per item than paid for as a bundle product. The designs/styles and products included will range from many of the artists we work with to create them, each box content is a mystery :) A member of our team will be in touch, however if you ever need us in the meantime please don't hesitate to email help@ohhdeer.com, we'd be happy to help. Kind regards The Ohh Deer Team

Posted 3 years ago

Ohh Deer is rated 4.7 based on 7,376 reviews