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Ohh Deer Reviews

4.7 Rating 4,703 Reviews

92 %

of reviewers recommend Ohh Deer

Company Reviews

Product Reviews

4.7

Based on 4,703 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ohh Deer:

Hello and welcome to all things reviews of Ohh Deer!

Who are we??
We’re a greetings card, stationery and gift company operating from our HQ in Loughborough. Founded in 2011, we’re proud to say that Ohh Deer has quickly become the established place to go to find quirky, artistic and fun illustrated products.

What makes us unique is our incredible roster of over 100 talented creatives based around the world who we work with to bring you all these amazing products! We support every artist we work with, with a share of the revenue going directly to them.

To find out more about Ohh Deer, follow us on Instagram and keep up with all our latest news. (@ohhdeer)

Visit Website

Phone:

1509812075

Email:

help@ohhdeer.com

Location:

12, Frederick Street, Loughborough
LE11 3BJ

Ohh Deer 5 star review on 28th February 2024

Ohh Deer 5 star review on 3rd February 2024

Ohh Deer 5 star review on 22nd November 2023

Ohh Deer 5 star review on 13th October 2023

Ohh Deer 5 star review on 13th October 2023

Ohh Deer 5 star review on 25th August 2023

Ohh Deer 5 star review on 24th August 2023

74

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sadly my delivery didn’t arrive”

Posted 1 year ago

Hi, We are sorry to hear your order has yet to arrive. If this is now outside of your estimated delivery window please email help@ohhdeer.com with your order details for help. Kind regards The Ohh Deer Team

Posted 1 year ago

“Still haven’t received my order”

Posted 1 year ago

Hi, We are sorry to hear your order has yet to arrive. If this is now outside of your estimated delivery window please email help@ohhdeer.com with your order details for help. Kind regards The Ohh Deer Team

Posted 1 year ago

“I've not received the item that i ordered yet”

Posted 1 year ago

Hi, We are sorry to hear your order has yet to arrive. If this is now outside of your estimated delivery window please email help@ohhdeer.com with your order details for help. Kind regards The Ohh Deer Team

Posted 1 year ago

“The item sent was not correct. Itcwas the planner not the 2023 diary. There was nothing in the parcel to confirm return details so I emailed to ask for help to return. I got no answer to my email. So now I have a planner that I won't use and still no diary.”

Posted 1 year ago

Hi Diane, Thank you for taking the time to leave your review, we are sorry to hear the incorrect item arrived with your order. A member of our team will be in touch shortly to help resolve this for you. Kind regards The Ohh Deer Team

Posted 1 year ago

“I still haven’t received anything!”

Posted 1 year ago

Hello Kirsten, We're very sorry for the delay with your order. I have checked the tracking today and can see that the order did arrive yesterday, after being dispatched on the 11th. This is our normal time frame for orders going outside of the UK. Nevertheless, apologies again for any disappointment caused. Ohh Deer

Posted 1 year ago

“It hasn't arrived!”

Posted 1 year ago

Hello Lorna, We are sorry to hear your order has not yet arrived with you. A member of our team has emailed you directly to help resolve this for you. Kind regards The Ohh Deer Team

Posted 1 year ago

“I still haven’t received my card!!money left account 8 days ago!! Moonpig usually next day!!”

Posted 1 year ago

Hello Margaret, Thank you for your review. We're very sorry to hear that your order hasn't yet arrived with you. A member of our team will be in touch today to resolve this for you. Please note that we do offer a Next Day delivery service, though this needs to be selected at checkout. The delivery option for this order was a standard service. Thank you The Ohh Deer Team

Posted 1 year ago

“Haven't received my order.”

Posted 1 year ago

Hello, Thank you for your review. We're sorry to hear that your order hasn't yet arrived with you. A member of our team will be in touch today to resolve this for you. Thank you The Ohh Deer Team

Posted 1 year ago

“We were disappointed. What we received wasn’t great and has remained in the box. Glad we didn’t pay anymore! £20.00 rrp seems a lot for a little. weekly planner pad, 3 marker pens, pack of stickers and a mini calendar.”

Posted 1 year ago

Hello, Thank you for your review. We're sorry to hear that you were disappointed by the Mystery box you received. The items vary from box to box, so we hope you will give us a second chance to impress you with a second box! Thank you The Ohh Deer Team

Posted 1 year ago

“I haven't received my order yet !”

Posted 1 year ago

Hello Deborah, Thank you for your review. We're sorry to hear that your order hasn't yet arrived with you. A member of our team will be in touch today to resolve this for you. Thank you The Ohh Deer Team

Posted 1 year ago

“really poor quality Stationery box”

Posted 1 year ago

Hello, Thank you for your review. We're sorry to hear that you were so disappointed by the Papergang box you received. We take the quality of our products very seriously, and would welcome any specific feedback you are able to give us. You can speak to a member of our lovely customer service team via live chat, phone or email at help@ohhdeer.com. They will be very happy to hear from you. Thank you The Ohh Deer Team

Posted 1 year ago

“Arrived too late so didn’t use even though I paid for next day”

Posted 1 year ago

Hi Ruby, Thank you for taking the time to leave your review. At the time of purchase you had selected Standard service for your order delivery, this would be the Second class service rather than the alternative of Express 1st class or Next Day that we do offer. We will always send the goods on the customer selected service, however if you ever want to make order changes after completion you can always email help@ohhdeer.com and our team will be more than happy to help you. Kind regards The Ohh Deer Team

Posted 1 year ago

“Ordered wrapping paper and greetings cards, but they arrived too late for their purpose. Took 7 days to arrive, despite the 48 hour Royal Mail postage.”

Posted 1 year ago

Hello Maxwell, Thank you for your review. We are sorry to hear that you were disappointed by the delivery time of your order, which was dispatched on September 1st on a Standard delivery service, as selected by yourself. A Standard delivery service has an estimated delivery timeframe of 3-5 working days. As your order was delivered on September 7th, this was 5 working days from the date of dispatch. We advise that customers who wish to receive their orders in a faster timescale select an Express or Next Day Delivery service at the checkout stage. Thank you The Ohh Deer Team

Posted 1 year ago

“I have not received my delivery yet”

Posted 1 year ago

Hello, Thank you for your review. We're sorry to hear that your order has not yet arrived with you. A member of our team will be in touch today to look into this. Thank you The Ohh Deer Team

Posted 1 year ago

“Still have not received my order. 1 week on from the expected delivery date. Contacted customer services and was told I just had to wait. The excuse was that there had been public holidays and postal strikes. The was 1 public holiday before my order was expected and 1 strike day after. I have waited 14 days from date of order and there is no delivery no tracking and no useful information or help from customer services.”

Posted 1 year ago

Hello Mandy, Thank you for your review, we are very sorry to hear your order has not yet arrived with you yet. The UK is currently affected by Royal Mail postal strikes causing delays on all deliveries at this time, we understand this disruption to normal service is disappointing and your patience is appreciated. Please don't hesitate to get in touch if you need further assitance. Kind regards The Ohh Deer Team

Posted 1 year ago

“It never arrived”

Posted 1 year ago

Hi Diana, We are sorry to hear your order hasn't arrived yet. This order has been available for redelivery or collection since July 21st, due to no answer on the original delivery date. We'd recommend you check your provided tracking info to collect this parcel. If you have any further queries please don't hesitate to reach out to us via help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 1 year ago

“Placed my order on August 8 th - now Aug 23rd and still not arrived”

Posted 1 year ago

Hello, We are very sorry to hear your order has not yet arrived. A member of our team has already emailed you to help get this resolved, as soon as we hear back from you we will get this sorted asap. Kind regards The Ohh Deer Team

Posted 1 year ago

“It’s ashamed that the cards arrived wrinkled because they were packaged loose in the box.”

Posted 1 year ago

Hello, Thank you for taking the time to share your review with us. We're very sorry to hear that your cards arrived wrinkled. Please, accept my sincere apologies for the disappointment caused by this. I can see that you are currently talking to our team via help@ohhdeer.com regards this. and that they are working towards a solution for you. The Ohh Deer Team

Posted 1 year ago

“Well, the products I bought didn't arrived. :(”

Posted 1 year ago

Hi Carolina, We are sorry to hear your order hasn't arrived with you yet. The service chosen with this order is standard international and the parcel is still in transit at this time, we do however offer premium or express service options if you were looking for a quicker shipping time on any orders. If you need to speak to the team please don't hesitate to reach out via help@ohhdeer.com and we'd be happy to help. Kind regards The Ohh Deer Team

Posted 1 year ago

“Unfortunately I'm still waiting for my order which was placed 17 June. After emailing cust services twice, I've still not heard anything.... Would've been nice to at least of received some sort of communication with an update on order progress. My first experience with you and it's not been a good one :(”

Posted 1 year ago

Hi Sarah, We're terribly sorry to hear that your order has not arrived with you. Our team has been in touch on two separate occasions with you to help resolve this but sadly we have not heard back. A member of our team will be in touch today to make sure this gets resolved for you. Kind Regards The Ohh Deer Team

Posted 1 year ago

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Ohh Deer is rated 4.7 based on 4,703 reviews