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Ohh Deer Reviews

4.7 Rating 4,703 Reviews

92 %

of reviewers recommend Ohh Deer

Company Reviews

Product Reviews

4.7

Based on 4,703 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ohh Deer:

Hello and welcome to all things reviews of Ohh Deer!

Who are we??
We’re a greetings card, stationery and gift company operating from our HQ in Loughborough. Founded in 2011, we’re proud to say that Ohh Deer has quickly become the established place to go to find quirky, artistic and fun illustrated products.

What makes us unique is our incredible roster of over 100 talented creatives based around the world who we work with to bring you all these amazing products! We support every artist we work with, with a share of the revenue going directly to them.

To find out more about Ohh Deer, follow us on Instagram and keep up with all our latest news. (@ohhdeer)

Visit Website

Phone:

1509812075

Email:

help@ohhdeer.com

Location:

12, Frederick Street, Loughborough
LE11 3BJ

Ohh Deer 5 star review on 28th February 2024

Ohh Deer 5 star review on 3rd February 2024

Ohh Deer 5 star review on 22nd November 2023

Ohh Deer 5 star review on 13th October 2023

Ohh Deer 5 star review on 13th October 2023

Ohh Deer 5 star review on 25th August 2023

Ohh Deer 5 star review on 24th August 2023

74

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cards had smudge, folded badly, no crisp print. Unhappy”

Posted 11 months ago

Hello Daksha, We are so very sorry to hear your order has arrived faulty. This isn't up to the standard we aim to provide and would like to help resolve this for you. Please get in touch via help@ohhdeer.com with your order details and the team would be more than happy to help. Kind regards The Ohh Deer Team

Posted 11 months ago

“Not received so cant review”

Posted 1 year ago

Hello Sue, We are sorry to hear your order has yet to arrive. We can see our customer services team has already been in contact with you and arranged a replacement order accordingly. If you need further help please just message us via help@ohhdeer.com Kind regards The Ohh Deer Team

Posted 11 months ago

“I haven’t received the cards I ordered 9 days ago so can’t give a rating.”

Posted 1 year ago

“Too slow. Tuesday morning ordered 2 cards standard delivery, arrived Monday afternoon.”

Posted 1 year ago

Hi Dan, We are sorry for any confusion caused by our delivery time frames. Your order was shipped out on Wednesday March 15th with the Royal Mail second class untracked service you selected at checkout. This service type estimates 3-5 working days for delivery from dispatch, however we do offer 1st class or next day delivery for any customers looking for a faster service. Just select the one you need at checkout :) Kind regards The Ohh Deer Team

Posted 1 year ago

“Since waiting for the order to arrive”

Posted 1 year ago

Hello Stuart, We are sorry to hear your order has yet to arrive. The tracking link provided indicates an incorrect address has been provided and Royal Mail have been unable to deliver the goods. If you need help sorting this out please drop a message to help@ohhdeer.com, we'd be happy to assist! Kind regards The Ohh Deer Team

Posted 1 year ago

“Package came damaged I was told I would get a refund if I returned it but no shipping label was provided. Also I found the email to be quite rude suggesting it was slight damage, it was for a gift, I’m not going to give someone a damaged gift and if it had been packaged properly there wouldn’t have been damage”

Posted 1 year ago

“I never received it.”

Posted 1 year ago

Hi Samrin, we are sorry to hear your order has yet to arrive. Please get in touch with customer services on help@ohhdeer.com and the team will be more than happy to help resolve this for you. Thank you The Ohh Deer Team

Posted 1 year ago

“Why would you stick a postal label on a beautiful presentable box?. I was unable to give this as a gift due to the postal label stuck at the back of the actual presentation box the stationary comes in. You could have at least put it in a postal bag!!! 1st and last time I will be purchasing.”

Posted 1 year ago

Hello Razya, We are very sorry to hear of the disappointment caused by this delivery. Our Papergang boxes come with their own outer delivery box designed to protect your content during travel. We're conscious of reducing our packaging wastage as a company so don't add extra packaging on top of the outer delivery box for this reason. Our team would be happy to help with anything at all and if you need to get in touch please drop a message to help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 1 year ago

“When I received my card it was too crumpled to send to anyone. Very poor packaging, just a small sticker on a normal non strengthened envelope saying ‘do not bend’. Overly optimistic to imagine anyone would pay attention to that. Fail.”

Posted 1 year ago

Hi Sarah, We are very sorry to hear this has happened to your order. Please don't hesitate to get in touch with customers services via help@ohhdeer.com, we'd be more than happy to help resolve this for you. Kind regards, The Ohh Deer Team

Posted 1 year ago

“I was told that my order was shipped weeks ago, but I haven't received it--nor did I receive a tracking number, update, or check-in. So Ohhh Deer is super interested in getting reviews but not interested in whether I got my order. Very classy.”

Posted 1 year ago

Hi Saara, Thank you for taking the time to leave your review. We've checked in on your order and can see you've chosen the standard international shipping option, which is an untracked service. The estimated transit time for delivery of international goods to this destination using standard service it 8 working days, with today being day 7 of transit, therefore we kindly as you allow full transit time for delivery to occur. If however your order has not arrived after the estimated transit period please be sure to get in touch via help@ohhdeer.com, our team would be happy to help. Kind regards The Ohh Deer Team

Posted 1 year ago

“I was sent a load of cards I didn’t order and none of the ones I did , the wrapping paper was also wrong and two items were missing. I did mail the help address and got one reply asking for photos of the cards I’d been sent. I duly took photos and haven’t heard a word since. The service is horrendous on all counts. Never again.”

Posted 1 year ago

“Never received my last package”

Posted 1 year ago

Hi Lynda, Thanks for taking the time to leave your review, we are sorry to hear you haven't received your order yet. The tracking link provided indicates the parcel is waiting at your local carrier depot for customer collection, please pop down to the depot to collect your order. If you need any help with this you can always email help@ohhdeer.com. Thank you The Ohh Deer Team

Posted 1 year ago

“Very disappointing - my parcel was barely sealed and completely inadequate for the contents. The dinosaur bauble was therefore completely shattered when I opened the cardboard envelope.”

Posted 1 year ago

Hi Olivia, We are very sorry to hear that there was an issue with the delivery of this parcel. Our team aims to provide an high level of service with all orders and we are sorry to hear that your ornament has arrived broken. we'd like to help resolve this for you, please email help@ohhdeer.com, we can help. Thank you The Ohh Deer Team

Posted 1 year ago

“My cards never arrived. I've ordered from them before and the products are great but this is the second time my order didn't come. Customer service is responsive and easy to deal with and I was refunded promptly. I'd like to purchase from them again but I've been let down more than once so I'd be hesitant enough.”

Posted 1 year ago

Hi Nicola, We are very sorry for the delay on this order, unfortunately the international couriers have advised delays to the destination at this time. We can however see that the order has been refunded by our team as well as arriving this week for you, so we do hope you enjoy the order. Our team are more than happy to assist with anything at all, please just reach out via help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 1 year ago

“I haven't yet received my package, and FedEx still list the product as not having shipped or been provided to them for shipping.”

Posted 1 year ago

Hi Nicholas, Thanks for taking the time to leave your review, we can see your order shipped 2 working days ago on the tracker provided to you. We thank you for your patience whilst the goods are transported to the USA for delivery. If you need any assistance with the order please don't hesitate to get in touch via help@ohhdeer.com, we'd be happy to assist. Kind regards The Ohh Deer Team

Posted 1 year ago

“Still haven't received product. Been waiting 3 weeks almost.”

Posted 1 year ago

Hi, We are sorry to hear your order has yet to arrive, please don't hesitate to contact help@ohhdeer.com with your order details, we'd be happy to help. Kind regards The Ohh Deer Team

Posted 1 year ago

“Extremely weak performance first and last time I buy something on that site. Nobody expects to wait 16 days for a t-shirt especially if it was meant to be a Christmas gift. I ordered on 12th december and today is the 28th december and it hasn't even left the country. I will not recommend your shop. Greets Rafael Höfler”

Posted 1 year ago

Hi Rafael, Thank you for taking the time to leave us a review. We're sorry to hear that you were unhappy with your recent order. You did purchase one of our made-to-order Safely Endangered garments, which we specify on the product listing requires some production time. The estimated printing time is 7 working days, but we managed to dispatch your item 5 working days after they went into production on 14/12. We’re sorry that you did not find your experience satisfactory. If you need any further assistance on this matter, please do not hesitate to contact our team at help@ohhdeer.com. Kind Regards, The Ohh Deer Team

Posted 1 year ago

“I’m afraid I can’t write a review as no sign of the T shirt I ordered on the 9th? Of December yet☹️sorry about the 1 star but it wouldn’t let me post without leaving something”

Posted 1 year ago

Hi Janet, We're sorry to hear that you are still waiting for your recent order. You did purchase one of our made-to-order Safely Endangered garments, which we specify on the product listing requires some production time. The estimated printing time is 7 working days, but we managed to dispatch your item 5 working days after they went into production on 14/12. We really appreciate you taking the time to leave us a review. If you ever need any further assistance, please do not hesitate to contact our team at help@ohhdeer.com, they're always happy to help! Kind Regards, The Ohh Deer Team

Posted 1 year ago

“Never arrived - you didn’t even say you had attempted to ship it until 2 weeks after ordering and paying for postage, so you can’t even blame the postage strikes as you didn’t send it”

Posted 1 year ago

Hi there, Thank you for taking the time to leave us a review. We're sorry to hear that you were unhappy with your recent order. The reason you did see this wait on dispatch was because you purchased one of our made-to-order Safely Endangered garments, which we did specify on the product listing requires some production time. The estimated printing time is 7 working days, but we managed to dispatch your item 5 working days after they went into production on 14/12. We’re sorry that you did not find your experience satisfactory. If you need any further assistance on this matter, please do not hesitate to contact our team at help@ohhdeer.com. Kind Regards, The Ohh Deer Team

Posted 1 year ago

“Really slow service. My order wasn't dispatched until 13 days after it was placed, and is yet to be delivered. I appreciate the delays regarding Royal Mail strikes so the delivery was out of your control but I'm really unhappy with dispatch taking 2 weeks.”

Posted 1 year ago

Hi Rosemary, We're very sorry to hear that you were unhappy with your recent order. You did purchase one of our made-to-order Safely Endangered garments, which we specify on the product listing requires some production time. The estimated printing time is 7 working days, but we managed to dispatch your item 5 working days after they went into production on 14/12. We wanted to thank you for taking the time to leave a review and we’re sorry that you did not find your experience satisfactory. If you need any further assistance on this matter, please do not hesitate to contact our team at help@ohhdeer.com. Kind Regards, The Ohh Deer Team

Posted 1 year ago

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Ohh Deer is rated 4.7 based on 4,703 reviews