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Ohh Deer Reviews

4.7 Rating 4,703 Reviews

92 %

of reviewers recommend Ohh Deer

Company Reviews

Product Reviews

4.7

Based on 4,703 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ohh Deer:

Hello and welcome to all things reviews of Ohh Deer!

Who are we??
We’re a greetings card, stationery and gift company operating from our HQ in Loughborough. Founded in 2011, we’re proud to say that Ohh Deer has quickly become the established place to go to find quirky, artistic and fun illustrated products.

What makes us unique is our incredible roster of over 100 talented creatives based around the world who we work with to bring you all these amazing products! We support every artist we work with, with a share of the revenue going directly to them.

To find out more about Ohh Deer, follow us on Instagram and keep up with all our latest news. (@ohhdeer)

Visit Website

Phone:

1509812075

Email:

help@ohhdeer.com

Location:

12, Frederick Street, Loughborough
LE11 3BJ

Ohh Deer 5 star review on 28th February 2024

Ohh Deer 5 star review on 3rd February 2024

Ohh Deer 5 star review on 22nd November 2023

Ohh Deer 5 star review on 13th October 2023

Ohh Deer 5 star review on 13th October 2023

Ohh Deer 5 star review on 25th August 2023

Ohh Deer 5 star review on 24th August 2023

74

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid for express delivery as it was a secret Santa gift it hasn’t even arrived would like a refund”

Posted 1 year ago

Hi Louise, Thank you for your review, we can advise that the order was sent to a pick up location due to you being away at the time of delivery. Please follow the tracking link provided to you to get your parcel collected from the holding depot :) If you have any queries with your order please just email help@ohhdeer.com. Thank you The Ohh Deer Team

Posted 1 year ago

“Nothing arrived yet so a bit hard to tell. Is parce lost?”

Posted 1 year ago

Hello, We have checked your order and can see it has been delivered toady for you, we hope you enjoy the goods :) If you need further help were available via help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 1 year ago

“Not even arrived yet! This feedback was way premature!”

Posted 1 year ago

Hi Marissa, We are sorry to hear your order has yet to arrive. At the moment the UK has been severely effected by the strike action in place by carrier Royal Mail, which is sadly causing delays across the country. If you need to speak to the team please don't hesitate to email help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 1 year ago

“Hi it still hasn't arrived yet:(”

Posted 1 year ago

Hello Kaye, Thank you for taking the time to leave your review, we'd normally estimate 3-5 working days for delivery on the service you have chosen, however please be aware that this excludes Royal Mail strike days. Royal Mail have chosen to strike on 24th,25th 30th November and 1st December, these strike days are excluded from your estimated delivery time and may delay the arrival of your parcel outside of the normally expected window. We thank you for your patience at this turbulent shipping time. If you need assistance from the team in the meantime please just email help@ohhdeer.com. Kind Regards, The Ohh Deer Team

Posted 1 year ago

“Item still not arrived.”

Posted 1 year ago

Hi, Thank you for taking the time to leave your review. Your order was dispatched November 24th with the selected Royal Mail second class untracked service. We'd normally estimate 3-5 working days for delivery, however Royal Mail strike action has effected deliveries all over the UK at this time. Royal Mail have informed the public of strike action taking place on 24th,25th 30th November and 1st December, these strike days may delay the arrival of your parcel outside of the normally expected window. We understand the current disrupted shipping service in the UK right now is frustrating for all so your patience is fully appreciated. If you need us in the meantime don't hesitate to reach out to help@ohhdeer.com, the team would be happy to help. Kind regards The Ohh Deer Team

Posted 1 year ago

“I haven't received my parcel”

Posted 1 year ago

Hi, Thank you for taking the time to leave your review. Your order was dispatched November 24th with the selected Royal Mail untracked service. We'd normally estimate 3-5 working days for delivery, however Royal Mail strike action has effected deliveries all over the UK at this time. Royal Mail have informed the public of strike action taking place on 24th,25th 30th November and 1st December, these strike days may delay the arrival of your parcel outside of the normally expected window. We understand the current disrupted shipping service in the UK right now is frustrating for all so your patience is fully appreciated. If you need us in the meantime don't hesitate to reach out to help@ohhdeer.com, the team would be happy to help. Kind regards The Ohh Deer Team

Posted 1 year ago

“It has not arrived yet !!! It’s been a long time Where is it please !”

Posted 1 year ago

Hi Sharon, Thank you for taking the time to leave your review. Your order was dispatched November 24th with the selected Royal Mail second class untracked service. We'd normally estimate 3-5 working days for delivery, however Royal Mail strike action has effected deliveries all over the UK at this time. Royal Mail have informed the public of strike action taking place on 24th,25th 30th November and 1st December, these strike days may delay the arrival of your parcel outside of the normally expected window. We understand the current disrupted shipping service in the UK right now is frustrating for all so your patience is fully appreciated. If you need us in the meantime don't hesitate to reach out to help@ohhdeer.com, the team would be happy to help. Kind regards The Ohh Deer Team

Posted 1 year ago

“I haven't received my order so can't comment.”

Posted 1 year ago

Hi Lynne, Thank you for taking the time to leave your review. Your order was dispatched November 23rd with the selected Royal Mail second class untracked service. We'd normally estimate 3-5 working days for delivery, however Royal Mail strike action has effected deliveries all over the UK at this time. Royal Mail have informed the public of strike action taking place on 24th,25th 30th November and 1st December, these strike days may delay the arrival of your parcel outside of the normally expected window. We understand the current disrupted shipping service in the UK right now is frustrating for all so your patience is fully appreciated. If you need us in the meantime don't hesitate to reach out to help@ohhdeer.com, the team would be happy to help. Kind regards The Ohh Deer Team

Posted 1 year ago

“I haven't received my item yet !!!”

Posted 1 year ago

Hi Helen, Thank you for taking the time to leave your review. Your order was dispatched November 23rd with the selected Royal Mail second class untracked service. We'd normally estimate 3-5 working days for delivery, however Royal Mail strike action has effected deliveries all over the UK at this time. Royal Mail have informed the public of strike action taking place on 24th,25th 30th November and 1st December, these strike days may delay the arrival of your parcel outside of the normally expected window. We understand the current disrupted shipping service in the UK right now is frustrating for all so your patience is fully appreciated. If you need us in the meantime don't hesitate to reach out to help@ohhdeer.com, the team would be happy to help. Kind regards The Ohh Deer Team

Posted 1 year ago

“It never arrived.”

Posted 1 year ago

Hi Margaret, Thank you for taking the time to leave your review. Your order was dispatched November 23rd with the selected Royal Mail second class untracked service. We'd normally estimate 3-5 working days for delivery, however Royal Mail strike action has effected deliveries all over the UK at this time. Royal Mail have informed the public of strike action taking place on 24th,25th 30th November and 1st December, these strike days may delay the arrival of your parcel outside of the normally expected window. We understand the current disrupted shipping service in the UK right now is frustrating for all so your patience is fully appreciated. If you need us in the meantime don't hesitate to reach out to help@ohhdeer.com, the team would be happy to help. Kind regards The Ohh Deer Team

Posted 1 year ago

“Ordered 2 boxes”

Posted 1 year ago

Hi, Thanks for taking the time to leave us a review. If there was anything wrong or unsatisfactory about your boxes, please let us know at help@ohhdeer.com and we would be happy to help you! Kind Regards, The Ohh Deer Team

Posted 1 year ago

“I haven't received my order. I've tried to use Track my Order but this is not giving me any information.”

Posted 1 year ago

Hi Eileen, Thank you for taking the time to leave your review. your order has shipped on the chosen second class untracked service which is estimated at 5 working days for delivery, but delays may be seen due to current Royal Mail worker strike action. We kindly ask you allow the full transit time for delivery of your order but if you do need our help please don't hesitate to get in touch via help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 1 year ago

“I was given a crumpled poster which is very irritating”

Posted 1 year ago

Hi Gloria, Thank you for taking the time to leave your review, we received your email this morning and have a replacement poster being sent out today for you. If you need our team in the meantime please don't hesitate to contact help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 1 year ago

“Con merchants sending out cheap tatt”

Posted 1 year ago

Hi Claire, Thank you for taking the time to leave your review, we are very sorry to hear of the disappointment caused by this mystery bundle. These bundles will always contain Ohh Deer products to a higher RRP value per item than paid for as a bundle product. The designs/styles and products included will range from many of the artists we work with to create them, each box content is a mystery :) A member of our team will be in touch, however if you ever need us in the meantime please don't hesitate to email help@ohhdeer.com, we'd be happy to help. Kind regards The Ohh Deer Team

Posted 1 year ago

“Was very disappointed with the product for the price”

Posted 1 year ago

Hi Kat, Thanks for taking the time to leave your review, we are sorry to hear you felt disappointment from the mystery bundle chosen. If you'd like to speak to our team about anything at all please don't hesitate to get in touch via help@ohhdeer.com, we'd be happy to help. Kind regards The Ohh Deer Team

Posted 1 year ago

“I’ve not received my order”

Posted 1 year ago

Hi Emilie, We are sorry to hear your order has yet to arrive, a member of our team has already been in touch and is just waiting to hear back from you. If you need anything further in the meantime we're always available via help@ohhdeer.com. Thank you The Ohh Deer Team

Posted 1 year ago

“Really disappointing. Purchased a sock bundle which was supposed to be worth £49.75 but received 5 pairs of basic socks - none of the lovely socks which appear on the website. They are definitely not worth £9.95 each. The same with the stationery bundle, didn't think it was even worth the £24.95 paid for it, let alone the £88.30 it was supposed to be worth. Yet again, it didn't include any of the lovely items that appear on the website. Such a shame as was going to give it as a Christmas gift. Was so excited when I received the parcel as wanted to order more. Complete waste of money.”

Posted 1 year ago

Hello Sarah, Thank you for taking the time to leave your review, we are very sorry to hear of the disappointment felt with these mystery bundles purchased. These bundles will always contain items to a higher RRP value than the price you pay for the bundle, wherein the items included are Ohh Deer goods that have been sold on ohhdeer.com. A member of our team has been in touch directly and we hope to hear from you soon. Kind regards The Ohh Deer Team

Posted 1 year ago

“Never received my order from 24th October”

Posted 1 year ago

Hi Marie, Thank you for taking the time to write a review. We are so sorry to hear that you are yet to receive your order. A member of our team has contacted you via email to help assist you further in this matter. Kind Regards, The Ohh Deer Team

Posted 1 year ago

“lol, asked to write a review !!! after ten days still no item! Have placed a complaint with Paypal as ordered in good time for a birthday present on 5th November. Going away for a week now!!! No tracking info email updates as promised...Nothing Rubbish!!!”

Posted 1 year ago

Hello Christine, We are very sorry to hear your order had not arrived as expected, a member of our team has been in touch and waiting to hear from you. Thank you The Ohh Deer Team

Posted 1 year ago

“Did not receive item”

Posted 1 year ago

Hello Emma, We are sorry to hear your order has not arrived yet. Please drop a message to our help team via help@ohhdeer.com and we'd be more than happy to help Kind regards The Ohh Deer Taem

Posted 1 year ago

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Ohh Deer is rated 4.7 based on 4,703 reviews