Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,850 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,850 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

Write Your review

Tell us how Offpeakluxury.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problems booking Grinkle park. Would have been useful to have check in times clearly shown.”

Helpful Report

Posted 4 months ago

“The venue I was interested in wasn't listed so I had to name the property. Once found, the website was very clear and user friendly.”

Helpful Report

Posted 4 months ago

“I booked our break by phone from telegraph newspaper not from your website. I had not heard of you until receiving this email. The young woman who dealt with my booking was pleasant and efficient”

Helpful Report

Posted 4 months ago

“Found site easy to use and gallery was good”

Helpful Report

Posted 4 months ago

“I had difficulty changing the type of room that we wanted. I had asked for a twin bedded room which was fine initially, but when I got to the payment screen I noticed the room was a double bed. This happened about five times. I eventually gave up and emailed the hotel direct”

Helpful Report

Posted 5 months ago

“Used many times before and always find it easy to use.”

Helpful Report

Posted 5 months ago

“Easy to book. Clear what was included in each hotel. Only missed a star as a couple of the times I searched for a specific date, it was offering me places that has no availability, or would offer me all rooms for a place when there was only like a £1k penthouse available.”

Helpful Report

Posted 6 months ago

“I think that you need to make the process of booking with a voucher much clearer and your website little more user friendly. It was quite confusing to know how to book in terms of voucher value and what we coips do. We had to call you to finalise the booking and spoke with your team who were really helpful and dealt with everything really well.”

Helpful Report

Posted 6 months ago

“Good website with good information. Individual properties are difficult to find as there's no apparent logic to how the lists are configured.”

Helpful Report

Posted 7 months ago

“Was looking for a fairly nearby hotel to celebrate my wife's 70th birthday. We found one or two on the website, then spoke to a telephone adviser. A very helpful, friendly and knowledgeable young woman completed the booking for us. All quickly done, with clear advice and information.”

Helpful Report

Posted 7 months ago

“Quick response to my questions”

Helpful Report

Posted 7 months ago

“It seemed easily understood and easy to find in the 1st place. The hotel had received the booking almost straight away.”

Helpful Report

Posted 7 months ago

“Seems very easy and clear to read about the different hotels and easy to book.”

Helpful Report

Posted 7 months ago

“Very easy to use and very helpful staff”

Helpful Report

Posted 7 months ago

“Lady I spoke to, Clare, was friendly and efficient, despite having to cope with some wrong information on an email sent out on the company site”

Helpful Report

Posted 8 months ago

“The website worked well, with pages loading quickly. Booking was efficient. Emails have come into my inbox, except for the confirmation of booking, which went into my spam box. Strange. I use an Apple email address”

Helpful Report

Posted 8 months ago

“Quite efficient”

Helpful Report

Posted 8 months ago

“Anne Marie was very helpful with the booking, and sorted a twin room by ringing the hotel and then got back to me.”

Helpful Report

Posted 8 months ago

“Have not stayed at hotel yet so cannot comment but website easy to use.”

Helpful Report

Posted 8 months ago

“Phone was answered quickly and politely, the staff member was well informed and helpful. However, the stay we booked was slightly more expensive than advertised; we were not given a readon until I queried the extra cost. I feel we should have been told, rather than leaving it for me to discover and ask about.”

Helpful Report

Posted 8 months ago

Offpeakluxury.com is rated 4.8 based on 5,850 reviews