Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.77

4.8 Rating 6,175 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,175 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and checked a specific requirement with the Hotel and rang me to confirm our request was agreed.”

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Posted 7 years ago

“Very polite and helpful”

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Posted 7 years ago

“Excellent hotel offers & deals!”

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Posted 7 years ago

“Very helpful and took time to go over fine details.”

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Posted 7 years ago

“I had several queries about the hotel I wanted to book so telephoned rather that simply book on line. I spoke to Sophia who made a note of my queries then telephoned the hotel to get definitive answers - Sophia then phoned me back and made the booking for me.”

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Posted 7 years ago

“Excellent hotel with good dining and a quick booking system”

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Posted 7 years ago

“Very pleasant and extremely helpful member of staff who I dealt with over the phone.”

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Posted 7 years ago

“We have had vouchers as Christmas presents for several years and have always been more than satisfied with the Offpeakluxury hotels we have chosen.”

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Posted 7 years ago

“I think it's a rip of we got a voucher for 200 pounds and it hardly covered the cost of any hotels featured, yet we went on booking.com and got an extra night for a quarter of the price.”

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Posted 7 years ago

Dear Susan, Thank you for your review, although we're sorry to see that you don't feel the voucher you were gifted offered value for money. All the hotel breaks on our websites are specially negotiated to include extras, like dinner, Champagne, afternoon tea, offering "More than just a room". While we're sure the second night of your stay was less expensive through the other agent, it is likely that it only included the room and breakfast. We have lots of offers at hotels which would have been amply covered by the value of your voucher, and would have been happy to provide options for your stay had you contacted us. We are available every day until 10pm on the phone, and can receive emails at any time which will be replied to in office hours. We do hope that we may be able to assist with another stay in the future, simply let us know your preferred dates and area and we can send potential property information to you. With warmest wishes, Offpeakluxury

Posted 7 years ago

“The OPL team went above and beyond and still secured my VIP package on the morning of check in . We had a lovely time - the Manor House oozes class, history opulence - however the rooms are not covered in history and generally modern but with the aesthetics of a period building. My female“friend”who I took to say thank you for being a support through a difficult time - nearly drunk the venue out of LPR, but I’m sure the Down Hall team wouldn’t mind considering the cost . But overall Venue Great an OPL what a find ! Shameful to say, but it’s my first time booking with them, but for sure it won’t be the last. Ohhhhh playing fair about the venue as a consideration for house guests. I feel after eating in the lovely Grill restaurant, it would have been nice if they made more of an ambiance or sparke with the bar something as simple as candles low lighting and some light music - enough from me kind regards Ashley C”

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Posted 7 years ago

“Booking was easy. Reviews are great. Had a query which they sorted very efficiently. This review is to rate website.”

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Posted 7 years ago

“So glad i found your website. Great choice. Fantastic offers. Easy to book.”

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Posted 7 years ago

“Having not being able to surcure our first choice they found us a lovely second choice”

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Posted 7 years ago

“Very helpful member of staff advised me when I booked via telephone”

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Posted 7 years ago

“I found offpeak luxury really helpful in helping me to identify and book a hotel which has an accessible room. The staff did so much work to help me and dealt with my very picky demands with real supportive patience. They responded quickly to all my emails quickly. On top of that, there are some really good deals and we’re very pleased with our booking”

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Posted 7 years ago

“Excellent value break. The hotel was relaxed and informal and still gave an air of luxury. The one drawback was breakfast which was disorganised and needed an organiser. The food itself was fine and there were several serving staff present but noone was prepared to explain the format or to take charge and ensure service ,let alone first class service that the rest of the hotel managed with ease.”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“staff very helpful and quick to respond to any queries”

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Posted 7 years ago

“Great value for money and efficient service”

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Posted 7 years ago

“Very efficient service and most helpfu.”

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Posted 7 years ago

Offpeakluxury.com is rated 4.8 based on 6,175 reviews