Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.77

4.8 Rating 6,176 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,176 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking was simple, I requested a change to what was provided and they in turn spoke with the hotel. We didn't get what was agreed but this wasn't Offpeakluxury's fault.”

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Posted 7 years ago

“Was recommended by a friend who had used before! I found the website easy to use and gave me all the info I needed! Booked a spa break for our 1st wedding anniversary next weekend. Had email confirmation instantly and an email from the hotel within 12 hours.”

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Posted 7 years ago

“Very pleasant staff also very helpful and accommodating, worked hard to enable me to get what I needed for my luxury stay. Would definitely recommend using Offpeakluxury.”

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Posted 7 years ago

“it delivers what it says it will and the response was quick and helpful”

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Posted 7 years ago

“Very pleasant/ professiona /problems and /concernes/snorted/ thank you/Helena!”

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Posted 7 years ago

“Very helpful, professional and friendly staff. They could not have been more helpful.”

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Posted 7 years ago

“Excellent website, everything straightforward and easy to use. Came out best on price.”

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Posted 7 years ago

“Offpeakluxury always showcases good hotels at competitive prices.”

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Posted 7 years ago

“Easy to book, and everything was excellent,staff,room ,,food,garden was so relaxing”

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Posted 7 years ago

“Responded immediately regarding my booking and the price was very competitive”

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Posted 7 years ago

“Ticked all the boxes that we wanted .”

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Posted 7 years ago

“Easy to book and good price if I get the rooms promised at the hotel booked which I have stayed at many times I will be happy.”

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Posted 7 years ago

“The woman who answered my call was extremely efficient. She dealt with me quickly and confidently Most impressed.”

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Posted 7 years ago

“Excellent service with courteous and well informed staff.”

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Posted 7 years ago

“As a recently widowed man I was very pleased with the person helping me on the phone.”

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Posted 7 years ago

“Very easy process to redeem our voucher. The only thing I would have liked to see, is options to book times/tables for our complimentary afternoon tea and evening meals. Not quite sure what happens now with those .”

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Posted 7 years ago

Dear Anonymous, Thank you for your review, we're glad to hear that you found the voucher redemption process easy. On the first page of the booking form there is a "Hotel Requests" box where you can enter your preferred times for cream tea and dinner should you know them at the time of booking; please do feel free to send us an email at reservations@offpeakluxury.com with your preferred times and we will be happy to arrange this with the hotel on your behalf. With best wishes, Offpeakluxury

Posted 7 years ago

“Friendly efficient service”

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Posted 7 years ago

“It is lovely to treat yourselves once in a while at a posh hotel. This site does the hard work for you.”

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Posted 7 years ago

“Very helpful, charming telephone manner and went that extra mile to enquire certain matters of the Hotel. All worked out well and we are looking forward to our brief trip.”

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Posted 7 years ago

“The room was really dreadful, not even a holiday inn standard! The room was shabby, dirty with cobwebs around the room. The management team could not offer us another room as they had a wedding party to entertain. The food was nice but unfortunately the mouse running around the restaurant put me off. We booked this hotel last minute for our wedding anniversary expecting a decent standard from off peak but unfortunately this was not the case. We have used off peak a few times and normally the standards are high, might be worth looking into this hotel so future couples do not have a poor experience as we would not return to this hotel.”

Helpful Report

Posted 7 years ago

Offpeakluxury.com is rated 4.8 based on 6,176 reviews