Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,979 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,979 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service -- went the extra mile to arrange what we wanted.”

Helpful Report

Posted 2 years ago

“Always look on Offpeakluxury. to see what deals are on .it's so helpful and recommended to friends as well”

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Posted 2 years ago

“Easy to book, efficient and friendly staff ( dealt with 'Mary'),a good experience and would highly recommend”

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Posted 2 years ago

“Online chat was excellent, very nice lady got back to me with my answers very quickly, email response was slower and needed a chase up, there was some confusion after using the link to book, but this was quickly resolved. Overall it was a good experience, I would definitely use the company again.”

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Posted 2 years ago

“Both Sofia & Mary were lovely to speak to and incredibly helpful. We were struggling to find a hotel with available for our dates and room/location requirements and Sofia was able to come up trumps, an absolute star! Mary went through the hotel details to double check it was perfect for us and we are very happy that we will have a great weekend!”

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Posted 2 years ago

“Really easy to use the site and got what appears to be a great deal not available with the hotel directly. The gift certificate is a lovely touch which makes it very easy to send details to the recipient.”

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Posted 2 years ago

“It is always a pleasure to use Offpeakluxury Uncomplicated straightforward that’s what I like.”

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Posted 2 years ago

“Always helpful and understanding of/sensitive to my needs”

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Posted 2 years ago

“Friendly, efficient service.”

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Posted 2 years ago

“I had some queries regarding short break getaways so decided it best to speak to a customer service advisor rather than booking on line. The two advisors were extremely pleasant and helpful and returned my call promptly as promised”

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Posted 2 years ago

“So far so very good. I am more than content with both the product and the service”

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Posted 3 years ago

“Sofia who I spoke to was very helpful friendly but professional thank you”

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Posted 3 years ago

“We were unable to speak to one of your operators, the line kept going dead. We were contacted the next day by one of your colleagues but had managed to make a booking on line. Thank you.”

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Posted 3 years ago

“I found your website when looking for hotel accommodation to visit relatives. It was easy yo use and the hotel prices on your website were very competitive. Also the added bonus of drinks in you room”

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Posted 3 years ago

“I have used Off Peak Luxury many times before. Before we book I always compare the price to other booking sites and the deals including fizz, bed, breakfast and evening meal are genuine and very hard to beat.”

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Posted 3 years ago

“The lady I spoke to was very helpful and professional.”

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Posted 3 years ago

“Helpful staff Cheerful engaged in conversation”

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Posted 3 years ago

“Everyone very helpful. I would particularly mention Sophie who went to a great deal of effort to satisfy our needs.”

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Posted 3 years ago

“wanted to stay at a hotel which appeared to be unavailable. This was resolved by a phone call to the provider and we are now travelling on our requested date.”

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Posted 3 years ago

“Found it very easy to book my next escape,”

Helpful Report

Posted 3 years ago

Offpeakluxury.com is rated 4.8 based on 5,979 reviews