Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.77

4.8 Rating 6,039 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,039 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Write Your review

Tell us how Offpeakluxury.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good plenty of information”

Helpful Report

Posted 5 years ago

“OPL offers luxury at an affordable price”

Helpful Report

Posted 5 years ago

“Used Offpeakluxury quite a few times! Great prices and swift professional service!”

Helpful Report

Posted 5 years ago

“Really good deals in lovely hotels. Just made our fourth booking. Good website with clear info and easy booking”

Helpful Report

Posted 5 years ago

“I spoke to 3 of your reps and they were all very pleasant and helped me get the best deal.”

Helpful Report

Posted 5 years ago

“Very easy to use. Like the fact that the availability is instant and booking was so easy. Will definitely use again and advise others to do so too.”

Helpful Report

Posted 5 years ago

“Looks good”

Helpful Report

Posted 5 years ago

“First Time user, excellent web site, informative and easy to use with plenty of choices.”

Helpful Report

Posted 5 years ago

“I checked the hotel website and could have got a better price”

Helpful Report

Posted 5 years ago

“Great offers but website is a little clumsy with low functionality for searching.”

Helpful Report

Posted 5 years ago

“Very effecient, helpful and personable service.”

Helpful Report

Posted 5 years ago

“Website easy to navigate. Deal offered excellent value.”

Helpful Report

Posted 5 years ago

“Excellent service and very friendly.”

Helpful Report

Posted 5 years ago

“Found it very easy to book, at a very good price, but when I wanted to add a date to an existing booking, you could not combine the offers, which meant we would have to stay in two different rooms on a 3 night break.”

Helpful Report

Posted 5 years ago

Thank you for your feedback. As the same room type was not available for the third night of your stay it was necessary for you to move rooms and therefore make a separate reservation. Had the same room type been available the number of nights would have been increased on your existing booking and a revised confirmation sent to you. We do hope you have an enjoyable stay. Kind regards Offpeakluxury

Posted 5 years ago

“Problem with the initial reservation was well dealt with by Helena.Although the alternatives offered included a hotel 200 yards from our house.!!Have used the service many times now and the hotels have met our expectations”

Helpful Report

Posted 5 years ago

“Very polite and articulate answered all questions effectively and knowledgeably Positive experience”

Helpful Report

Posted 5 years ago

“Excellent customer service”

Helpful Report

Posted 5 years ago

“Pleased with the service this time.”

Helpful Report

Posted 5 years ago

“Our daughter introduced my husband and I to this organisation by booking a two night stay at The Coach House, Middleton Lodge for my husband’s 80th birthday. A very dear, treasured friend died and her funeral is to be on one of our two days stay. Offpeakluxury came to our aid by rearranging our visit to another date. I was upset when telling a member of your staff what had happened and she treated me with respect and empathy. Thank you.”

Helpful Report

Posted 5 years ago

“I haven’t used Offpeakluxury before and the offer I found looked too good to be true, same accommodation but significantly cheaper / free Prosecco / spa voucher / late checkout than the hotels own “offers”. You know the saying “if it looks too good......” so I rang the hotel to check. Receptionist confirmed they had a deal with Offpeakluxury, the deal was real and they had already had quite a number of bookings but the hotel could not match it. She also very honestly said she would not discourage me from the booking so I have booked the Offpeakluxury deal and am looking forward to the holiday......I will review afterwards.”

Helpful Report

Posted 5 years ago

Offpeakluxury.com is rated 4.8 based on 6,039 reviews