Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.77

4.8 Rating 6,179 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,179 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Wood Norton, built at the end of the nineteenth century by the French Duc d’Aumale, retains much of its original aristocratic charm. The delightful lawns and flower beds make the garden a great place to relax. Inside, the building impresses with wood panelled walls and ceilings and carved wooden features such as the coat of arms on the restaurant doors and crowns topping the staircase banister posts. Our room was a generous size, tastefully furnished and with wonderful views over the surrounding countryside. Staff were friendly and helpful and the food superb. Our only regret was only being able to stay for two nights.”

Helpful Report

Posted 8 years ago

“Pleasant, helpful and efficient staff when booking online. The hotel (Cotswold House) was a lperfect place to stay and value for money in such a first class hotel, will definitely recommend to friends and family.”

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Posted 8 years ago

“Very helpful and friendly. Went out of her way to resolve a situation. Recommend to friends and family.”

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Posted 8 years ago

“I always look online for the offers &availability but ring the office to actually book it as I always find the girls so helpful, they give local tips & feedback from other guests also I have past booking history so they know the types of hotel we like.”

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Posted 8 years ago

“very good website, easy to navigate, and telephone assistance too! Thanks”

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Posted 8 years ago

“The first couple of times I tried to make a booking (using a voucher) the web site did not seem to be working correctly and would not advance from page 1. Although my chosen dates were available according to the calendar popup another message appeared which stopped further input. When I clicked on "something not right click here" I was sent to main booking page which I could not use with voucher. However, despite the above I did eventually get to make booking, although my first choice dates were by then gone. So we are now booked for end July and look forward to our break. This is just my booking experience, have not yet had hotel stay!”

Helpful Report

Posted 8 years ago

Dear Mr Smith, Thank you for reviewing your experience with Offpeakluxury, although we are sorry that you experienced some issues with the website. Our phone lines are open until 10pm every day and we are always happy to assist should any problems arise. We have passed the information regarding the issue you experienced to our IT team in the hope that they can replicate and fix the problem. We hope you enjoy your July stay - should we be able to help any further ahead of your break, please do not hesitate to get in touch. Best wishes, Offpeakluxury

Posted 8 years ago

“Very difficult to determine when OFF PEAK booking available. Had OFF PEAK available - eventually - for one of our "3rd" preferred dates - only to find this had NOT BEEN ACCEPTED when I processed the details required. Became very frustrated and gave up. Booking done by telephone in no time at all, with our 1st preferred date available!!!! Will not use your on-line booking system again until it is radically improved.”

Helpful Report

Posted 8 years ago

“We booked a stay at Swinton Park which included a 3 course dinner , breakfast, use of the spa, late checkout and room upgrade if available . Initially I thought this website seemed too good to be true but after some research which showed it to be genuine we booked. I’m glad we did as we couldn’t have been happier. Everything ran smoothly and the deal was better than we saw on the actual hotel website. Would definitely use again”

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Posted 8 years ago

“The website was easy to use.”

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Posted 8 years ago

“Easily booked & quickly confirmed”

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Posted 8 years ago

“The person who I was speaking to on the phone was welcoming and pleasant to speak to throughout the booking. I explained my requests which were attended to with clear explanations given to me as I was confirming the various points made. There was one request not quite straight forward which was quickly overcome by alternative suggestion given to me, It was good. When we had finished the booking I expressed my thanks for the help, and I came off the phone very pleased that the booking was all set up and to be look forward to. Thank you.”

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Posted 8 years ago

“Really great service, the dates that I wanted weren't showing as available so they called the hotel and got prices and booked us exactly the break we wanted. Will definitely use you again.”

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Posted 8 years ago

“Third booking for Wyke house hotel, so proves how good it is. Always receive excellent service when booking by phone. Staff prompt and efficient”

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Posted 8 years ago

“easy website to use and offers great deals on some of the best luxury hotels in the UK”

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Posted 8 years ago

“By listening to my requests and sorting everything out on my behalf A very positive outcome after a lot of searching on the internet!”

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Posted 8 years ago

“Easy to deal with”

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Posted 8 years ago

“It made my girlfriend happy! Her request for her 60th birthday.”

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Posted 8 years ago

“Very easy to use website.”

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Posted 8 years ago

“Efficient but friendly and obtained what I asked for.”

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Posted 8 years ago

“Our booking was confirmed speedily even though it had to go through France, and then to us in Wales. The booking was at short notice, so that was another plus!”

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Posted 8 years ago

Offpeakluxury.com is rated 4.8 based on 6,179 reviews