Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,974 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,974 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

Write Your review

Tell us how Offpeakluxury.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website easy to manage”

Helpful Report

Posted 5 years ago

“Great website with good deals. Please can you add a filter so I could search for hotels with a spa?”

Helpful Report

Posted 5 years ago

“Good selection of venues and efficient booking process.”

Helpful Report

Posted 5 years ago

“I like the idea - recieved a voucher as a gift and had access to a lot of hotels which is nice. This may just be me, but i was a little cheesed off that the inclusive dinner allowance at the inhouse restaurant wasn't made clear at all that this was just food. To be dinner is dinner. Food and drink, but only food. Only found this out at checkout and the larger than expected bill came. When queried, was fobbed off both by the hotel and Offpeakluxury.”

Helpful Report

Posted 5 years ago

“I hadn’t come across this website previously but found it helpful, informative & straightforward to use.”

Helpful Report

Posted 5 years ago

“Ģenerally very efficient staff, friendly and knowligible.”

Helpful Report

Posted 5 years ago

“Good communication, whilst trying to work out availability as Offpeakluxury liaise with the hotel in question.”

Helpful Report

Posted 5 years ago

“Easy to find what you are looking for. I’m not very computer literate so the fact you could navigate the website without any effort was a big plus.”

Helpful Report

Posted 5 years ago

“Easy booking through the website, hotel as described and was cheaper than booking direct with the hotel plus a few extras. Hotel aware of booking and no issues checking in. All good. I would use again and recommend.”

Helpful Report

Posted 5 years ago

“Web site easy to use. The hotel we booked was NOT a luxury break which should have been checked prior to advertising as we were mis-sold. The hotel was advertised as an a la carte venue which it definitely was not! Ruby anniversary spoiled. We booked for two nights with evening meal and breakfast and left after one night losing hundreds.”

Helpful Report

Posted 5 years ago

“Well organized, friendly staff, very quiet, great food! One tiny thing it would have been nice to have had a little more variety on the dinner menu.”

Helpful Report

Posted 5 years ago

“Great easy to navigate website, we got a great deal including evening meal, wine and breakfast in a truly gorgeous hotel. Only complaint was although we requested our evening meal at 7:30 each night the hotel had no knowledge of this and we had to change our meal times.”

Helpful Report

Posted 5 years ago

“Every member of staff I have spoken to has been friendly, efficient and sympathetic to our situation, which has involved 2 postponements of a booking due to Covid and my husband's ill health. Despite being extremely busy, they have been prepared to take the time to listen.”

Helpful Report

Posted 5 years ago

“Difficult to book on line requiring completion of booking to be made by phone. Very helpful and pleasant lady who completed our booking on the phone.”

Helpful Report

Posted 5 years ago

“Came across purely by chance and got a fab deal. Easy to use and showed availability of accommodation instead of like other sights getting you thru to say not available”

Helpful Report

Posted 5 years ago

“Kind and efficient sales people, thanks”

Helpful Report

Posted 5 years ago

“Website user friendly & very easy to use. Laid out with all the info I needed to search for hotels in the region i wanted and straight forward to book.”

Helpful Report

Posted 5 years ago

“We used this site as found the hotels own site quite confusing and did not have this offer. We noticed your final total included a £20 fee but this did not show up until after we had booked. However, in this case the deal was very good and your site easy and efficient to use. Thankyou.”

Helpful Report

Posted 5 years ago

“Good site that provided easy access to details about a variety of hotels and deals. Easy to navigate between different areas.”

Helpful Report

Posted 5 years ago

“Easy to use and package well put together”

Helpful Report

Posted 5 years ago

Offpeakluxury.com is rated 4.8 based on 5,974 reviews