Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.77

4.8 Rating 6,041 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,041 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

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Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Usually fairly easy to use and often comes up with reasonable deals.”

Helpful Report

Posted 6 years ago

“Victoria was very helpful and explained fully what the deal was and costs. Then checked availability and rang back promptly”

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Posted 6 years ago

“Quick helpful service very pleasant lady”

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Posted 6 years ago

“The offer was competitive and the booking was easy to do. I will be doing it again!”

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Posted 6 years ago

“Very cheerful representatives answering the phone. Answered all questions prior to booking. Booked accommodation efficiently. Very happy with the service, would definitely use again.”

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Posted 6 years ago

“It is a very quick and easy to book a hotel through offpeakluxury and the special offers are very good value.”

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Posted 6 years ago

“Very clean”

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Posted 6 years ago

“The process and team were so helpful and efficient , wouldn’t hesitate to use them again”

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Posted 6 years ago

“Very helpful and nothing was too much trouble. The staff were extremely polite and obliging. I received a good deal/package from them and pleased I Found them.”

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Posted 6 years ago

“They had a good deal on the website and got back to me about my booking in good time.”

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Posted 6 years ago

“The ability to see the information via separate tabs”

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Posted 6 years ago

“Because the staff where friendly and very helpful”

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Posted 6 years ago

“I brought this break for my son ,I always use Offpeakluxury's hotel choices they are lovely places to stay with definitely a touch of class we have stayed lots of times at Mount Somerset Taunton and the Bonham hotel in EdinburghI I find Offpeakluxury great value for money with lots of extras included that you wouldn't get just booking from the hotel itself I would always recommend to try Offpeakluxury first before you try anywhere else they really are good value for money and very helpful with great customer service. Jayne Cook”

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Posted 6 years ago

“Unlike other operators the staff appear knowledgeable about the properties . They offer better terms than most and prices are good value for money.”

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Posted 6 years ago

“Excellent service the room I booked was not available but I was contacted immediately with a alternative”

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Posted 6 years ago

“Everything was very easy and stream line, the lady was very polite, helpful and went above and beyond to make sure our booking was up to a high standard of understand and created myself with confidence and happiness keep up the good work. Excellent value for money this is the end booking we have done in the last 2 months.”

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Posted 6 years ago

“It was straightforward to book, and the experience was most enjoyable”

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Posted 6 years ago

“great customer service. Sophia (i think) emailed with me back and forth to clarify our needs.”

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Posted 6 years ago

“Great website. Easy to use. Lovely staff. Clear information and follow up with given timescales. Very very happy with booking”

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Posted 6 years ago

“The booking still not confirm - details lost between OPL and hotel”

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Posted 6 years ago

Dear Mr Sandars, As you were aware, there was an issue with the address provided for the payment card used which we needed to speak with you about; further to that issue we secured you a single occupancy discount which has saved you £130 from your reservation. No details were lost between us and the hotel, we were merely working with them in order to secure you the best deal possible for your stay. Should you need to book any single occupancy rooms through us in the future please do contact us before making a booking so that we can ascertain any applicable discount before going ahead. We hope you have an enjoyable stay at Goldsborough Hall. With warmest wishes, Offpeakluxury

Posted 6 years ago

Offpeakluxury.com is rated 4.8 based on 6,041 reviews