Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.76

4.8 Rating 6,183 Reviews

97 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,183 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Write Your review

Tell us how Offpeakluxury.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used many times Hope our next stay is just as nice”

Helpful Report

Posted 3 years ago

“Mary could not have been more helpful. I haven't used your platform before and am very impressed.”

Helpful Report

Posted 3 years ago

“Rang the contact number,lady i spoke to handled my booking with no problems at all. Thank you.”

Helpful Report

Posted 3 years ago

“The lady who dealt with our booking was very helpful and sorted out everything for us.”

Helpful Report

Posted 3 years ago

“Can’t believe I happened to come across this fantastic website with wonderful offers”

Helpful Report

Posted 3 years ago

“My wife and I are of an age where we have decided to keep our holidays within the UK. We selected our available dates and phoned Offpeakluxary where we spoke with Paula. She was very easy to speak with and she asked all the right questions such as 'where' and 'when'. She soon came back with an area we could easily drive to and went on to ask if we had any special conditions which we did. She then had to call our choice hotel to confirm if they could comply with dates and what we were looking for. Within ten minutes she came back and we found we needed to compromise on one item. Again she phoned the hotel to confirm our booking. I can most certainly confirm that this is one of the easiest bookings I have made to stay anywhere, UK or abroad. Paula was knowledgeable, most polite and knew her trade. This is a very good company to trade with.”

Helpful Report

Posted 3 years ago

“Karen was wonderful she took time to find out what exactly we needed and helped us with our booking Sge was well conversed with some of the hotels and coukd personally recommend some of the hotels”

Helpful Report

Posted 3 years ago

“The process to find the right break could be slightly simpler and it was not until the next page that the option for twin room as opposed to classic double room appeared, hence I knocked a star off. So far the price for the services offered (room, dinner, glass of prosecco) seems to be a good deal”

Helpful Report

Posted 3 years ago

“Website excellent. V easy to book, offers clearly detailed, communication confirmation instant and hotel separately confirmed thereafter. Seamlesss overall.”

Helpful Report

Posted 3 years ago

“Just absolutely excellent”

Helpful Report

Posted 3 years ago

“As a user of the sight for the very first time I was very impressed by the assistance Victoria gave me. She guided me through the process and explained the information regarding the cancellation process. Once it was agreed where I wanted to book she offered to make the booking for me. The whole process from start to finish was made simple and stress free. As promised a booking confirmation email was sent to me within minutes. Excellent customer service from Victoria.”

Helpful Report

Posted 3 years ago

“The customer service is ALWAYS efficient, prompt, warm and friendly. This time is was Karen. However I appear to be having a problem with my user name and password which I have always used at Off peak luxury. The e mail you sent me about this did not help me. Thanks for everything you do for me. Lord William j cox”

Helpful Report

Posted 3 years ago

“My brother-in-law found your website whilst searching for a good deal for our stay in Skipton. We simultaneously filled in the booking form on line, we live 100 miles apart. We both agreed that you offered a good deal and the booking process was straightforward and gave lots of information including being able to request meal times in advance. We will certainly be using your website again. Thank you”

Helpful Report

Posted 3 years ago

“We recently celebrated an important event staying in a hotel in the Cotswolds with all our family. Offpeakluxury did a brilliant job helping me to find the right hotel. The team are all so helpful and professional. Nothing was too much trouble and my phone calls or emails were always answered immediately. Many thanks! Highly recommended company.”

Helpful Report

Posted 3 years ago

“Very pleasant and informative advisor. Efficient processing of booking. Excellent package and price. Hope the experience lives up to the promise.”

Helpful Report

Posted 3 years ago

“It's very quick and easy to book your accommodation. A very wide chose of hotels to pick from.”

Helpful Report

Posted 3 years ago

“Really good information provided on website and phone. Competitive prices. A good straight forward booking process. Thank you”

Helpful Report

Posted 3 years ago

“Very helpful operator who quickly dealt with my enquiry.”

Helpful Report

Posted 3 years ago

“Your website is good and is easy to navigate. Had to call you about a specific detail, the call was answered promptly but a call back was required. Your call back was quick and the information was complete, all confirmed by email, I made the booking……well done.”

Helpful Report

Posted 3 years ago

“Booking was carried out efficiently and helpfully by a member of your staff over the telephone. Initially tried booking over the Internet but with questions we wanted to ask decided it was easier on the telephone. Only booked so far - not yet stayed so have not answered last two questions about value for money etc”

Helpful Report

Posted 3 years ago

Offpeakluxury.com is rated 4.8 based on 6,183 reviews