Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.76

4.8 Rating 6,183 Reviews

97 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,183 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Offer great hotels to discerning clients.”

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Posted 5 years ago

“I find their offers to be attractive , with excellent value”

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Posted 5 years ago

“Our booking operator was most efficient and had a very pleasant manner as she dealt with our requirements.”

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Posted 5 years ago

“Unfortunately due to hotels not being open and off peak luxury working from home it took 5 days before I had a reply to a question I asked! Luckily it was to my advantage.”

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Posted 5 years ago

“Very easy to use website. Offers all very clear and easy to book. My request did not have instant availability but the team came back to confirm the following morning. Very happy with service.”

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Posted 5 years ago

“Didn’t appear to be a vacancy for the dates I preferred on the website, so phoned and spoke to a very charming lady who sorted me out and did the booking for me. Excellent service”

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Posted 5 years ago

“I always use OPL to book favourite break at Down Hall in Hertfordshire. I use the telephone booking facility as I prefer to speak to someone as opposed to ebooking. The staff are helpful, knowledgeable, most pleasant and professional.”

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Posted 5 years ago

“Very efficient”

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Posted 5 years ago

“Recently I had reason to contact offpeakluxury.com by telephone due to the hotel we wanted to book a reservation with (stayed before) was not taking website bookings during the lockdown. My contact was more than helpful, contacting the hotel on our behalf and secured the booking for us, keeping us updated at every step. I have used their services a few times now and found the service very good and have no qualms in recommended them.”

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Posted 5 years ago

“I had to phone to make an enquiry with my booking. The lady is spoke to was do helpful & friendly. Due to current circumstances she had to get in contact with her colleagues to check out my query. She came back to me thw same day & sorted my booking over the phone.”

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Posted 5 years ago

“Great service. They had difficulties with the hotel because the latter are operating with a skeleton COVID-19 staff, and we have an assistance dog which tends to complicate matters, but they persevered and came up with the goods. There were also complications because the restaurant is closed on Monday & Tuesday but, again, offpeak sorted out the confusion. Again great service, would definitely use again.”

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Posted 5 years ago

“Fabulous. Highly recommended”

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Posted 5 years ago

“Booked with no hassle”

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Posted 5 years ago

“Very easy to use. Clear and simple to navigate”

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Posted 5 years ago

“Good service surprised at 100%payment up front or 25% non refundable deposit”

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Posted 5 years ago

“Great value plus easy to use website”

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Posted 5 years ago

“Easy to book. But the charges for the service should be more up front as I only discovered the £15 charges in the confirmation email.”

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Posted 5 years ago

Good afternoon Mrs Rapley Thank you for your review, although we're sorry to hear that you were unaware of the booking service fee until you received your confirmation. We do show the Hotel Charges and the Booking Service Fee (if applicable) on the first page of the booking process under the "Total booking price" information. Our booking fees are always included in the headline price and are not added on at a later stage in the booking process to ensure that the price you see initially is the price you pay with no hidden extras. Remember, whatever the service fee that you are charged we offer a price match plus guarantee which means that even including the charge, we guarantee best value and best service. We hope you enjoy your stay at The Llawnroc, and are on hand to assist should you have any further queries. Warm regards, Offpeakluxury

Posted 5 years ago

“Good value deals, friendly and efficient staff.”

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Posted 5 years ago

“Easy to book, options very clear”

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Posted 5 years ago

“Excellent Customer Service from Caroline - thank you.”

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Posted 5 years ago

Offpeakluxury.com is rated 4.8 based on 6,183 reviews