Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.77

4.8 Rating 6,040 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,040 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

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Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly efficient service”

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Posted 6 years ago

“It is lovely to treat yourselves once in a while at a posh hotel. This site does the hard work for you.”

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Posted 6 years ago

“Very helpful, charming telephone manner and went that extra mile to enquire certain matters of the Hotel. All worked out well and we are looking forward to our brief trip.”

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Posted 6 years ago

“The room was really dreadful, not even a holiday inn standard! The room was shabby, dirty with cobwebs around the room. The management team could not offer us another room as they had a wedding party to entertain. The food was nice but unfortunately the mouse running around the restaurant put me off. We booked this hotel last minute for our wedding anniversary expecting a decent standard from off peak but unfortunately this was not the case. We have used off peak a few times and normally the standards are high, might be worth looking into this hotel so future couples do not have a poor experience as we would not return to this hotel.”

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Posted 6 years ago

“The lady on the phone sorted out our queries about the hotel we are staying at and she was very efficient. Great service”

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Posted 6 years ago

“Friendly service. All questions answered. Member of staff knew her job well.”

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Posted 6 years ago

“Fairly good result but a very cumbersome booking process Had to be referred to the hotel before confirmation and then we found out that only one superior room was available so we had to settle for lesser accommodation for the other two we thought we had booked”

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Posted 6 years ago

Dear Anonymous, Thank you for your review. As the three rooms you needed for your stay at Tewkesbury Park were showing on a provisional basis, we needed to await confirmation from the hotel. Sadly they did not have three rooms of the type on which our packages are based, so advised us which rooms they were able to offer. We asked the hotel to hold the available rooms for you before we contacted you to let you know about the room types – we also found alternative hotels to offer in case the room types were not suitable for you. We are pleased that the offered rooms were acceptable to you and your friends, and hope that you have a wonderful stay. Warmest wishes, Offpeakluxury

Posted 6 years ago

“Easy to use sight and good price.”

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Posted 6 years ago

“The inclusions in this offer were perfect. I loved every part of this getaway - location outstanding. Breathtaking views. Food unreal!!!”

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Posted 6 years ago

“Very competitive rates.”

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Posted 6 years ago

“Excellent service on booking call handling - thank you Elaine! Clear instructions and swift follow up with email confirmation. Happy customer!”

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Posted 6 years ago

“easy to use good value it appears will see when get there”

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Posted 6 years ago

“easy booking on phone on a saturday evening”

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Posted 6 years ago

“Very efficient and helpful lady”

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Posted 6 years ago

“Quick and easy to use booking system”

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Posted 6 years ago

“Quick to book, previous booking was excellent.”

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Posted 6 years ago

“Very friendly and helpful representative was accommodating to my needs and made booking the hotel easy.”

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Posted 6 years ago

“Quick and friendly response to my enquiry. Thank you!”

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Posted 6 years ago

“I have only had phone contact so far when enquiring/booking . The agent, Rachel, was most helpful with questions about the hotel. She was friendly and warm and very easy to talk to. I phoned again the next day and although I did not speak to Rachel, the agent was extremely helpful offering to contact the hotel re my enquiry and call me back …… this she did within the hour. Disappointed with some of the reviews on Trip Adviser for the hotel but I will make my own mind up when I stay. I was pleased to read that the manager answered each review”

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Posted 6 years ago

“Excellent offer inclusive price Very good website Easy to use and full details ie location hotel location gallery etc all easy to use”

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Posted 6 years ago

Offpeakluxury.com is rated 4.8 based on 6,040 reviews