Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.76

4.8 Rating 6,183 Reviews

97 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,183 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Write Your review

Tell us how Offpeakluxury.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient at taking our booking and answering the query.”

Helpful Report

Posted 4 years ago

“Staff obliging and extremely helpful”

Helpful Report

Posted 4 years ago

“Very easy to use and fabulous offers”

Helpful Report

Posted 4 years ago

“Easy to use booking and good description of hotels”

Helpful Report

Posted 4 years ago

“Prompt response and friendly booking staff - very helpful when making my booking.”

Helpful Report

Posted 4 years ago

“Easy to use and great deals available”

Helpful Report

Posted 4 years ago

“1. On arrival at the hotel, Farthings, we found that we had NO reservation as I had not confirmed the booking with you and had just assumed that on receiving the voucher and having paid for it, it was all done. 2. Although the hotel was alright, as hotels go, I have had more ‘Luxurious’ stays at ‘Premier Inns' and could hardly class this one in the ‘Luxury’ category considering the price that I paid.”

Helpful Report

Posted 4 years ago

Dear Mr Biscoe We are disappointed that you felt to have left us a two-star review following your stay at The Farthings Hotel. However, as clearly stated on your voucher, this must be redeemed before arrival at the hotel. As you had already arrived at the hotel without making a prior booking with us, there would have been no reservation in place. The hotel contacted us on your arrival and we managed to make and confirm a booking for you whilst you were at the hotel. We contacted you by phone to explain the procedure and believe we went above and beyond to make your booking on your day of arrival ensuring you were able to enjoy your stay. We have attempted to contact you regarding any issues faced during your stay and we are yet to receive a response from you. Kind regards Offpeakluxury

Posted 4 years ago

“Excellent overnight stay at Grosvenor hotel Chester .”

Helpful Report

Posted 4 years ago

“Great value high quality offers. Easy booking service.”

Helpful Report

Posted 4 years ago

“I looked at the website but prefer to speak to someone for details. Websites in general are impersonal and one is not speaking to a local person who can say more of visitor attractions. The operator was extremely helpful and talked me through details of suitable rooms for our needs……this could not have been done on line.”

Helpful Report

Posted 4 years ago

“Very polite and helpful staff.”

Helpful Report

Posted 4 years ago

“Booking fairly simple. Did not confirm immediately, but got confirmation within the 24 hours promised. Hotel does not have the dining time we asked for so will have to phone to ask about this.”

Helpful Report

Posted 4 years ago

“Lee was very good and answered quickly my booking”

Helpful Report

Posted 4 years ago

“Nice attitude and very helpful!”

Helpful Report

Posted 4 years ago

“Very easy to book and very helpful”

Helpful Report

Posted 4 years ago

“Good value, easy to contact and straightforward online booking site.”

Helpful Report

Posted 4 years ago

“Easy to use site, good prices”

Helpful Report

Posted 4 years ago

“The lady who I spoke to was extremely helpful and patient.”

Helpful Report

Posted 4 years ago

“I found the girl at Offpeakluxury extremely helpful. She sorted out my query and got back to me to confirm the answer before I booked. I’ll certainly use OffPeakLuxury again.”

Helpful Report

Posted 4 years ago

“Easy booking procedure. Booking T and C’s explained fully.”

Helpful Report

Posted 4 years ago

Offpeakluxury.com is rated 4.8 based on 6,183 reviews