Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.77

4.8 Rating 6,055 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,055 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

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Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Useful emails sent regularly to choose from and booking on line very smooth. Thank you”

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Posted 1 month ago

“Super prices really pleased with the results.”

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Posted 1 month ago

“East to navigate around the options, clear and concise”

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Posted 1 month ago

“very helpful staff in dealing with a query on our voucher. Was able to resolve issue to our satisfaction”

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Posted 1 month ago

“booking our break could not have been easier, spoke to an advisor who took our details,she answered any questions we had regarding our stay in Harrogate, took our reference number and sent an email to confirm everything. excellent service”

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Posted 1 month ago

“Competitive rates. Booking easy. Confirmation very prompt,”

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Posted 1 month ago

“Very professional”

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Posted 1 month ago

“Very good experience”

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Posted 1 month ago

“A good service”

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Posted 1 month ago

“Very efficient service, my requests were dealt with and booking made in a matter of minutes.”

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Posted 1 month ago

“The website was difficult to use - not at all user friendly but the person we spoke to was very efficient”

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Posted 1 month ago

Dear Mr Lofts, Thank you for your feedback. We’re sorry to hear you found the website difficult to navigate. That’s certainly not the experience we want our customers to have, and we’ll pass your comments on to our IT team so they can review and improve usability. It’s great to hear, however, that our team member was able to assist you efficiently. We’ll be sure to share your kind words with them. If there’s ever anything you struggle to find online please don’t hesitate to contact us directly, we’re always happy to help. Kind regards Offpeakluxury

Posted 1 month ago

“Very professional and polite service”

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Posted 1 month ago

“From the first to last telephone call the team worked well with quick results via phone and email. There was a specific need of accessibility and the team were busy making sure there were no steps. The team is well experienced in their work, Well done.”

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Posted 1 month ago

“Friendly helpful staff, happy to have a conversation didn't make me feel as though I was being rushed. Understanding of the customers needs.”

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Posted 1 month ago

“Excellent service and knowledgeable about the process”

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Posted 1 month ago

“A good variety of interesting hotels is available. The hotel I wanted to stay in was included and the offer seems good value.”

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Posted 1 month ago

“Very straight forward to book. Clear information about the deal on offer .”

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Posted 1 month ago

“Great customer service and easy website to navigate. Also the package I bought was not available anywhere else, even on the hotels own website so I will always be checking here.”

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Posted 1 month ago

“Very quick response to my call and the price was as per the quote. I was very pleased with the process and received e mail confirmation.”

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Posted 1 month ago

“I came across this website by chance and thought I'd take a closer look. The offer I booked was much more reasonable than I had found on any other site and also being able to change or postpone the booking was a bonus. I would definitely use this website again and recommend it to my friends”

Helpful Report

Posted 2 months ago

Offpeakluxury.com is rated 4.8 based on 6,055 reviews