Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,991 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,991 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website; easy to locate to what you’re looking for. Fantastic offers that can’t be matched else where.”

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Posted 7 years ago

“Brilliant price. Easy to use site. Just hope it all is as smooth at the hotel check in.”

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Posted 7 years ago

“Hugely helpful and knowledgeable team.”

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Posted 8 years ago

“I was very impressed by the friendly courteous way which Helena dealt with my booking. Thank you Helena !”

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Posted 8 years ago

“Offpeakluxury offered the best rate and package for the hotel I wanted to stay at”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“The staff at "Offpeak" were very helpful on a phone enquiry. If the rest of the hotel visit runs as well, my first use of your organisation will be worth 6 out of 5!”

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Posted 8 years ago

“Personal service, felt that nothing was too much trouble”

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Posted 8 years ago

“Booking process easy”

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Posted 8 years ago

“A very competitive price at a luxury venue.”

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Posted 8 years ago

“I called the phone number designated to make a booking three times on Sunday. Asked for a return call but did not get it until Mid morning Monday”

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Posted 8 years ago

Thank you for your review, although I am sorry that we were unavailable to take your call on Sunday 21st January. Due to staff training our office was closed from noon on Sunday 21st until 10:30am on Monday 22nd, with our opening times reflected on the website. We returned your voicemail as soon as we were able, and are pleased that your reservation has been completed. Please don't hesitate to contact us if we are able to assist any further ahead of your stay.

Posted 8 years ago

“easy to manoeuvre around the website”

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Posted 8 years ago

“The customer service I received throughout my booking was fantastic which make the process much smoother when booking my trip - thanks so much!”

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Posted 8 years ago

“Found exactly what I was looking for”

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Posted 8 years ago

“Helpful and courteous representative I spoke too (Gemma) who fixed up the break we wanted”

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Posted 8 years ago

“excellent response to my request to arrange the booking. All details and requests dealt with with proffesional and pleasant manner. Would be happy to use the service again.”

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Posted 8 years ago

“friendly staff, competitive prices, responded very quickly, easy to contact”