Official Hoverboard Reviews

Name: Official Hoverboard
Address: Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking, London
Rating: 4.79

4.8 Rating 3,486 Reviews

95 %

of reviewers recommend Official Hoverboard

4.8

Based on 3,486 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email

About Official Hoverboard:

Official CE Certified Hoverboard (Swegway / Segway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support

Visit Website

Phone:

02032897465

Email:

Info@OfficialHoverboard.co.uk

Location:

Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking
London
IG110BD

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Official Hoverboard 5 star review on 4th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid this company. Had a board on order since October. We are now today on December 1st and still no board. Even though had emails to say it’s on its way. Can’t get hold of anyone on the number attached to Google and website. So dropped them a email and the response is laughable... please people avoid this company!!! I am having hells job getting my board/refund from them!!!”

Helpful Report

“The customer service was very disappointing. When I reported to them that there was an issue with my product and it was still in warranty, they replied with I have purposely done this. Furthermore they have stopped replying to me after I requested the price for the parts I need to purchase even though my product is 2 weeks old and still has its 12 month warranty. Very disappointing will not be ordering from here again.”

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“I bought a scooter it come with a broken charger and then you send me another one out and it's had loads of scratches and marks all over it never again will I buy off this company”

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“Buying an electric scooter then seeing I could've bought a better version for cheaper on a different website, customer service gave me no price difference. When requesting for a return the item apparently it must be "returned unused and the same condition it arrived in" I've opened the box and used it for 5 minutes and noticed the speed is ridiculously slow and now I can't get my money back because I've briefly tried the item...”

Helpful Report

“I ordered a M365 Scooter for next day delivery however as far as im aware it has not yet arrived.... no big deal that the order is late however I've had no dispatch information or tracking information for my order..... and I have been trying to get in touch with the company since 9 am this morning with numerous phone calls, WhatsApp messages and emails! And I have nobody has got back to me. The level of customer care / correspondence for my order that I have received is unacceptable. I am still waiting to speak to somebody about my order and its 15.39.”

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“My scooter has broken after 4 times of riding it”

Helpful Report

“Non existent customer service! Quick and timely assistance with sales enquiry but unavailable for customer service enquiry. Product purchased faulty in less than 2 weeks and even with all the reassurances on their website about customer service, as mentioned earlier, it's non existent. It seems as if they've disappeared. When I call the customer service line, someone is literally disconnecting the call and my polite email asking for assistance was also ignored, even though they claim to respond within 24 hours. At this point, I'm genuinely feeling like this company is an elaborate scam. To disappear and become incommunicado like this is very worrying. PLEASE don't give yourself this heartache.”

Helpful Report

“Shocking company do not do business with these people they won’t look after you. Use an established shop not these frauds”

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“Poor quality. Poor customer service. Wouldn't use again. Wouldn't reccomend to anyone.”

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“So bad”

Helpful Report

Hi Kizhan, please email us on Info@OfficialHoverboard.co.uk elaborating on your review. We value every feedback in order to improve the quality of our customer care. Thank you.

Official Hoverboard is rated 4.8 based on 3,486 reviews