Official Hoverboard Reviews

Name: Official Hoverboard
Address: Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking, London
Rating: 4.80

4.8 Rating 3,481 Reviews

95 %

of reviewers recommend Official Hoverboard

4.8

Based on 3,481 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Official Hoverboard:

Official CE Certified Hoverboard (Swegway / Segway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support

Visit Website

Phone:

02032897465

Email:

Info@OfficialHoverboard.co.uk

Location:

Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking
London
IG110BD

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Official Hoverboard 5 star review on 4th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My scooter has broken after 4 times of riding it”

Helpful Report

“Non existent customer service! Quick and timely assistance with sales enquiry but unavailable for customer service enquiry. Product purchased faulty in less than 2 weeks and even with all the reassurances on their website about customer service, as mentioned earlier, it's non existent. It seems as if they've disappeared. When I call the customer service line, someone is literally disconnecting the call and my polite email asking for assistance was also ignored, even though they claim to respond within 24 hours. At this point, I'm genuinely feeling like this company is an elaborate scam. To disappear and become incommunicado like this is very worrying. PLEASE don't give yourself this heartache.”

Helpful Report

“Shocking company do not do business with these people they won’t look after you. Use an established shop not these frauds”

Helpful Report

“Poor quality. Poor customer service. Wouldn't use again. Wouldn't reccomend to anyone.”

Helpful Report

“So bad”

Helpful Report

Hi Kizhan, please email us on Info@OfficialHoverboard.co.uk elaborating on your review. We value every feedback in order to improve the quality of our customer care. Thank you.

Official Hoverboard is rated 4.8 based on 3,481 reviews