NS Watersports Reviews

Name: NS Watersports
Address: NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage, Stockton on Tees
Rating: 4.69

4.7 Rating 1,057 Reviews

93 %

of reviewers recommend NS Watersports

4.7

Based on 1,057 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

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NS Watersports 5 star review on 17th July 2026

Susan Morey

NS Watersports 5 star review on 29th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My item hasn't arrived so not much to review?”

Helpful Report

Posted 1 year ago

HI William, Many thanks for the review, I'm really sorry you haven't received your shoes. We do send a dispatch email with all your tracking. Royal mail have tried to deliver them three times, and are currently being held at the delivery office awaiting redelivery, please see below https://www.royalmail.com/track-your-item#/tracking-results/YJ303113248GB Tracking history Saturday 07 June 2025 06:52 Available for Redelivery or Collection Falmouth DO Friday 06 June 2025 16:09 Delivery Attempted - Address Inaccessible Falmouth DO 15:03 Delivery Attempted - Address Inaccessible Falmouth DO 10:20 Due to be delivered today by Falmouth DO Thursday 05 June 2025 16:29 15:28 Delivery Attempted - Address Inaccessible Falmouth DO 10:41 Due to be delivered today by Falmouth DO 06:18 Item Received Truro MC Wednesday 04 June 2025 19:05 Item Received Tyneside MC 15:52 Sender has despatched item Please can you login to Royal Mail and arrange a redelivery or let us know when you will be available to receive so we arrange this for you. Please accept my apologies for the delay. Best regards Kevin

Posted 1 year ago

“Easy to order and prompt delivery, and at a good value price. What more do you want?”

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Posted 1 year ago

Hi Elizabeth Many thanks for shopping with us and we hope you shop with us again soon. Kind Regards Jess

Posted 1 year ago

“Good prices, good products and great service. There was a slight delay on my order but the communication was good and they arranged delivery for the exact day I wanted it”

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Posted 1 year ago

Hi Don Many thanks for shopping with us, and many apologies for the slight delay in getting your order. I am happy to hear that we got this rectified as quickly as possible and you received your order in time. We hope you shop with us again soon. Kind Regards Jess

Posted 1 year ago

“I called to confirm availability of a VE carbon Fara sea kayak paddle before ordering online. Jess was friendly and helpful, she emailed me the DPD tracking info and it arrived the next day. Excellent communication and fast delivery, thank you kindly.”

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Posted 1 year ago

Hi Clive Many thanks for your very kind review, I am glad I could help and get your order sorted for you so quickly. I hope you are enjoying using your new paddle and hope you shop with us again soon. Kind Regards Jess

Posted 1 year ago

“Excellent selection at reasonable prices. Fast to reply when having questions. Recommended!”

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Posted 1 year ago

Many thanks for shopping with us and we are glad we could help with any queries you had. We hope you shop with us again soon. Kind Regards Jess

Posted 1 year ago

“Great products and prices can’t fault them *****”

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Posted 1 year ago

Hi Phil Many thanks for your review and shopping with us, we hope you shop with us again soon. Kind Regards Jess

Posted 1 year ago

“I received my delivery to Thailand in a timely manner.”

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Posted 1 year ago

HI Pranee, Thanks for the review and really pleased the goods arrived as expected in Thailand. Hope we can help in the future. Best regards Kevin

Posted 1 year ago

“Dry Bag for Keys & replacemnt drain plug for Wavesport Disel. Arrived quickly and costs resonable. Not yet used in anger but look well build and good waterprrof seals. Bung easy to fit but again not yet used as not yet been back on the river to confirm if its stoped the ingress of water throught my drain hole.”

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Posted 1 year ago

“Excellent service fast delivery and great communication will definitely be using again and highly recommended”

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Posted 1 year ago

HI John, Many thanks for review, really pleased you were happy with the delivery and service. I hope we cna help again in the future. Best regards Kevin

Posted 1 year ago

“Great price but I would wish for bit more protection in the packaging”

Helpful Report

Posted 1 year ago

“Quick delivery. Good quality Drysuit and shoes. The Typoon Hendra drysuit, fits well. I got Astral water shoes, git a size bigger than I wear which fits well with the drysuit.”

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Posted 1 year ago

“Wet suite fine thanks”

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Posted 1 year ago

“Good product at a good price. Shipped quickly, arrived promptly.”

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Posted 1 year ago

“Very happy with my purchase prompt delivery couldn't have got them cheaper anywhere else”

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Posted 1 year ago

“Great service, turned up with no issues and looking forward to getting back in the boat that will be dry. Thanks NS. 10/10”

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Posted 1 year ago

“Excellent prices and customer experience.”

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Posted 1 year ago

“Seat cover arrived very quickly looks to be very good quality looks good in my van so l'm pretty pleased so far 😁👍🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧”

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Posted 1 year ago

“You sent me a 2 litre black ortlieb water bag when i ordered a blue one not happy at all yours mick.”

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Posted 1 year ago

HI Mick, Many thanks for the review, we always welcome them. I'm truly sorry we have sent you the incorrect colour on your order, we have misread it and picked up a black instead of a blue. I'll send you the correct colour FOC and please keep the black one you have. It will be next week as we have sold out of the blue colour and will have to order it for you. Once again, please accept my sincere apologies for any inconvenience this may have caused. Best regards, Kevin

Posted 1 year ago

“The customer service team were brilliant with my query and quickly sorted it out. Thank you 😊”

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Posted 1 year ago

“Good range of exlcusive lightweight products”

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Posted 1 year ago

NS Watersports is rated 4.7 based on 1,057 reviews