NS Watersports Reviews

Name: NS Watersports
Address: NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage, Stockton on Tees
Rating: 4.70

4.7 Rating 1,075 Reviews

93 %

of reviewers recommend NS Watersports

4.7

Based on 1,075 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

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NS Watersports 5 star review on 29th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My spray deck arrived almost as soon as I'd pressed pay now! However,I'd measured circumstance of my hatch under the lip as recommended but it still seems small.Eventually I got it on but it kept popping off at the sides.It is a wide hatch admittedly so I'll have to hope it gives a bit with use.Seems good quality though”

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Posted 2 weeks ago

“Great service, prompt delivery and a good price from NS Watersports”

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Posted 1 month ago

“Having read great reviews as to the comfort, particularly for women, of the life jacket I ordered, sadly it was not at all well designed for women and very very large. Returning it cost me postage. Can't fault the speed of receiving the order however.”

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Posted 1 month ago

“Had to call to chase order, problem with stock, staff really helpful, received items within 48hrs after call. Thanks”

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Posted 4 months ago

Hi Kevin, Thanks for taking the time to leave a review. We’re glad our team could help and that you received your items within 48 hours after the call. Kind regards, Team NS Watersports

Posted 2 months ago

“This is the second NRS waterproof case I’ve purchased the great products. I just needed a second different size for my Sea Kayaker. The order was processed very quickly although it was advertised as a sale item the delivery cost was quite expensive bringing it back to the equivalent of most other retailers effectively wiping out the sale price I’m actually making it slightly more expensive than other retailers. Something to watch out for.”

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Posted 7 months ago

“Great price but I would wish for bit more protection in the packaging”

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Posted 1 year ago

“Update: Scupper plugs were delivered now. So, substracting one star for a late delivery. But it is off-season, so no major impact on my paddling :-) Otherwise, plugs are a good quality, exactly as per phot and description, so happy with them.”

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Posted 1 year ago

“the usual fast prompt delivery. Just surprised on this occasion after purchasing stuff in the past. That PFD i bought is actually already 2 years old. i did expect awhile possibly 1 year but not 2 years old”

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Posted 1 year ago

“I like the jacket. But isnt the one i ordered. Luckily i like the one i recieved :)”

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Posted 2 years ago

“The Grey Owl paddle bag is for my Grandson's birthday on 1st April along with a new Grey Owl oar that his parents have bought for him. He completed an apprenticeship course at the end of last year to become an Educational Outdoor Activity Instructor with distinction. So, special treats for him. Thank you for your quick delivery time.”

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Posted 3 years ago

Hi Thank you for your order and review. Glad to hear you received your good quickly and good luck to your grandson. Please let us know if we can help in the future. Kind Regards Jess

Posted 3 years ago

“Postage was timely and my helmet was well packaged. There were a few quality control issues on the helmet but it was still completely functional and some issues are excusable for the price.”

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Posted 3 years ago

“Quick delivery. Fair prices. Helpful staff.”

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Posted 3 years ago

Hi Nicola. Many thanks for your review. Really glad you enjoyed your experience shopping with us. Hope you shop with us again! Kind Regards Jess

Posted 3 years ago

“Excellent service. My only gripe would be that the website continues to advertise FREE delivery on orders over £150, yet I was charged a delivery fee.”

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Posted 4 years ago

“The item I ordered was great, as was the price point on it, however I did receive an email to say it had been dispatched, but not who the carrier was etc, and I missed the first attempted delivery because of this, hence 4 stars not 5.”

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Posted 4 years ago

Hi, Many thanks for the review. Best regards, Kevin

Posted 4 years ago

“Excellent service - I had a bit of a problem with something that I bought and the response was friendly, immediate and very satisfactory - These are the good guys”

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Posted 4 years ago

“Got what I ordered on time in good condition 😌”

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Posted 4 years ago

“Order was confirmed and dispatched the same day. Small package put through letterbox - prompt delivery in a couple of days. Very efficient service.”

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Posted 5 years ago

HI Many thanks for your review, best regards, kevin

Posted 4 years ago

“Hood outdoor first aid kit. Space to add extras in a robust waterproof bag. Should last sometime”

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Posted 5 years ago

“I would not normally write a review, however I was contacted by the company to post here. I was not entirely happy because my order was delayed - this may have been partly the fault of the courier company, however NSW chose this company and also did not help with the communications. My order was successfully placed without being prompted for a mobile number, it turns out that this is required by their couriers. I was contacted by Kevin the following day (Friday) at 12.24 to request my mobile number. I supplied this at 13.35. The next message I had was at 10.25 the following Monday, to say that the paddles had been dispatched. Bizarrely, the courier had no contact with me, either by email or the supposed vital mobile number. My order ended up being left on the doorstep and was luckily retrieved by my wife before being stolen. I was surprised that I was able to place an order missing vital information. I would have appreciated some contact on Friday afternoon to confirm that my order was still being processed. I was shocked that I had zero communication from the couriers, especially as my order had been delayed due to a lack of mobile number. Having been asked for my opinion, I hope this helps for your future customers.”

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Posted 5 years ago

“Ordered Palm Meander bouyancy aid in blue with lime trim but blue & orange arrived. Turned out blue & orange is the new colour but the website had not been updated. Is a present and can't get blue & lime any more so having to keep it.”

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Posted 5 years ago

NS Watersports is rated 4.7 based on 1,075 reviews