NS Watersports Reviews

Name: NS Watersports
Address: NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage, Stockton on Tees
Rating: 4.70

4.7 Rating 838 Reviews

93 %

of reviewers recommend NS Watersports

4.7

Based on 838 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

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NS Watersports 5 star review on 9th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not great. I ordered the helmet on the 25th of November with a 3 day delivery. It's now the 1st of December and I still don't have the helmet.”

Helpful Report

Posted 1 year ago

HI Marc, Many thanks for the review. Please accept our sincere apologies for the delay in you receiving the helmet, we dispatched the goods on a 24hr service, but due to the current postal strikes and back log, deliveries are taking a little longer than expected. I know you have now received the goods. Please accept my apologies once again. Best regards Kevin

Posted 1 year ago

“Good good good communication fast deliveries”

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Posted 1 year ago

HI Jackie, Thanks for the review. Best regards, Kevin

Posted 1 year ago

“First time user excellent service excellent product”

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Posted 1 year ago

HI Ian Many thanks for the review. Best regards Kevin

Posted 1 year ago

“Bought the wrong size, returned it for smaller one which was delivered very quickly with no hassle. Excellent service! My wife loves it! John”

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Posted 1 year ago

HI John, Thanks for the review, really pleased you got the correct size and your wife is happy! :-) Best regards Kevin

Posted 1 year ago

“The item I ordered for my daughter is a perfect fit.”

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Posted 1 year ago

HI Ruth, Thanks for the review and pleased your daughter likes the product. Kevin

Posted 1 year ago

“Fast delivery”

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Posted 1 year ago

HI NIck, Thanks for the review, Best regards, Kevin

Posted 1 year ago

“Excellent service great communication”

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Posted 1 year ago

HI Scott, Many thanks for the review Best regards, Kevin

Posted 1 year ago

“Fast delivery, good quality BA, good price.”

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Posted 1 year ago

HI Many thanks for your review Best regards, Kevin

Posted 1 year ago

“I'll write a review when my order eventually arrives!”

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Posted 1 year ago

HI Tony, Many thanks for your review and many apologies for the delay in you receiving the order, we had a nightmare with the supplier shipping the goods to us, as we had temporarily sold out of the size ordered. Please accept my sincere apologies once again. Best regards Kevin

Posted 1 year ago

“Excellent customer service”

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Posted 1 year ago

HI Thanks for the review Best regards, Kevin

Posted 1 year ago

“Great service, speedy and efficient. Thank you!”

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Posted 1 year ago

Hi Many thanks for your review. Glad you liked our service. Kind Regards Jess

Posted 1 year ago

“Great service with quick delivery. Thanks”

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Posted 1 year ago

Hi Garry Many thanks for your Review. glad to hear your happy with the service. Hope you shop with us again soon. Kind Regards Jess

Posted 1 year ago

“Quick delivery. Fair prices. Helpful staff.”

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Posted 1 year ago

Hi Nicola. Many thanks for your review. Really glad you enjoyed your experience shopping with us. Hope you shop with us again! Kind Regards Jess

Posted 1 year ago

“Very happy highly recommend”

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Posted 1 year ago

Hi Mark. Many thanks for your Review and thank you for your recommendation. Kind Regards Jess

Posted 1 year ago

“Perfectly quick delivery, good products, good quality and an easy to use website, well impressed.”

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Posted 1 year ago

Hi Thank you for your review. We are happy to hear you are impressed with the website and goods! Kind Regards Jess

Posted 1 year ago

“Great service and good value for Ortlieb water carrier”

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Posted 1 year ago

Hi Christopher. Many thanks for your review. thank you for shopping with us and hope you shop with us again in the future. Kind Regards Jess

Posted 1 year ago

“Easy and safe ordering. I needed to exchange for a larger size. Communication was excellent and reassuring with replacement arriving promptly. Great prices and excellent, personal service. Highly recommend.”

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Posted 1 year ago

HI Many thanks for the review, Best regards, Kevin

Posted 1 year ago

“Flexible, responsive and a very good level of stock in comparison to competitors. Recommended.”

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Posted 1 year ago

HI Many thanks for the review Best regards Kevin

Posted 1 year ago

“Great communication and speedy delivery 👍”

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Posted 1 year ago

Hi Phil. Many thanks for your review. We are glad your parcel was delivered to you as quickly as possible. Kind Regards Jess

Posted 1 year ago

“Didn't receive them”

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Posted 1 year ago

HI Gerard, Many thanks for your reeview and I’m really sorry about the goods not arriving. As you can see below we posted the goods on the 16/9 RM24 so they should have been with you on the Friday 17/9 or early this week. I have just checked the tracking and there are no details. I’ll send you a replacement order out today. 16/09/2022 14:14 16/09/2022 14:14 B26814 Go to manifestM1998 Gerard Elliott United Kingdom £0.00 50g Royal Mail OBA Royal Mail 24 CRL24 3202542730003F48A62E5 Manifested Order 26951 Created 16/09/2022 14:14 • Postage applied 16/09/2022 14:14 • Label generated 16/09/2022 14:14 • Despatched 16/09/2022 14:14 • Manifested 16/09/2022 15:16 Customer shipping address Gerard Elliott 214 Wells Road Malvern Please accept my sincere apologies for any inconvenience this may have caused. Best regards Kevin

Posted 1 year ago

NS Watersports is rated 4.7 based on 838 reviews