NS Watersports Reviews - Read 489 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage

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NS Watersports 5 star review on 3rd April 2021

NS Watersports 5 star review on 27th March 2021

Matthew Ellis

NS Watersports 5 star review on 17th January 2021

Jonathan Stephenson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service
Really prompt delivery
Many thanks”

Posted 5 days ago

“Ordered a Typhoon drysuit online at a very reasonable price.
Delivered in 2 days well packed.
No fuss or overcomplicated process.
Would recommend and use again.”

Posted 5 days ago

“Excellent product, very good service recommended.”

Posted 6 days ago

“Lots of items I considered were out of stock however what I did eventually choose were delivered quickly and are of good quality.”

Posted 1 week ago

HI, Many thanks for your review and feedback. I'm truly sorry some of the items you considered were out of stock, but due to many many factors, Brexit, Covid-19, shipping problems and congestion at ports, Suez canal, transportation and many other factors, all our suppliers are facing shortages. We are getting as much stock in as possible as fast as we can, but all of the shortages are completely out of our control and apologies for any inconvenience this may have caused. Best regards, Kevin

Posted 1 week ago

“Absolutely first class service. Really friendly and super helpful. Kevin was a total star the whole way through the process, keeping me well informed of the delivery schedule. Buying blind due to COVID, but mind put at ease by good people like this.
Highly recommend.
I used both telephone and email to communicate with Kevin at NorthShore.”

Posted 1 week ago

“Honest and knowledgeable staff with fast and efficient online mail order. Really impressed”

Posted 1 week ago

“Excellent product quick delivery”

Posted 1 week ago

“Can’t fault this company, all the quality of their products. I ordered a fishing buoyancy aid at 2 pm in the afternoon and by the following morning it was at my door all the way down in Cornwall. Superb service will definitely use this company again can’t recommend enough”

Posted 1 week ago

“The bags I ordered arrived very quickly. Unfortunately one of them was the wrong size. I emailed the company and they immediately sent out a replacement. They also agreed to pay the postage for me to send back the incorrect item.
While it can be annoying when a supplier gets the order wrong, humans make mistakes and what's important is the company's response. I am very happy with the way they dealt with this, hence the 5 star rating.”

Posted 1 week ago

“Great service from Kevin and the team as always, easy to deal with and fast delivery”

Posted 1 week ago

“Absolutely fantastic delivered the next day! Wow.

Quick phone call to check in sizing requirement! Order on the internet. Delivers by 10am the next day. Tried it in fitted like a glove. Fantastic!

Now just got to await the boat house opening tomorrow!”

Posted 2 weeks ago

“NS Watersports were really quick (and helpful!) in responding to my enquiry about a wetsuit so that I could choose the right one. Very quick delivery as well. Job done!”

Posted 2 weeks ago

“Outstanding service as ever from NW Watersports!”

Posted 2 weeks ago

“Lightning fast delivery, very pleased with NS watersports. Highly recommended.”

Posted 2 weeks ago

“Items arrived on time. A very professional company, well done.”

Posted 2 weeks ago

“Website easy to use. Good range of products. Very fast service.

Will use again. :-)”

Posted 2 weeks ago

“Fast delivery; great products; good price.”

Posted 2 weeks ago

“Excellent product dispatched and received without any problems”

Posted 2 weeks ago

“I called to discuss PFD’s for my wife and I to go paddle boarding. Was given detailed and helpful advice on what would be suitable. Purchased 2 pfds which arrived quickly, were perfect for our needs and fitted correctly. Excellent helpful service.”

Posted 2 weeks ago

“Kevin at north shore has been absolutely fabulous and has helped me so much he has ordered items for me months in advance and has called as soon as there in the store is my favorite wish it was closer to me but thank you Kevin your customer service is second to none and I shall continue shopping with you”

Posted 3 weeks ago

NS Watersports is rated 4.74 based on 489 reviews