NS Watersports Reviews

4.78 Rating 191 Reviews

95% of reviewers recommend NS Watersports

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Phone:
01642 520234

Email:
sales@nswatersports.com

Location:
NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage

Category:
Sporting Goods

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"had what I wanted in stock.....next day delivery available....good website...great service"

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Posted 20 hours ago

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"Very competitive pricing quick efficient service"

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Posted 1 day ago

"Answered my questions. Service was excellent and they delivered on their promise."

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Posted 5 days ago

"I had to exchange an item because it didn't fit, this was no trouble. Staff were friendly and very efficient. My items were delivered promptly. Thanks!"

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Posted 2 months ago

"Great communication and fast and efficient service."

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Posted 2 months ago

"Boat ordered and delivered by the agreed date - good service."

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Posted 3 months ago

HI Many thanks for your review, very pleased everything was received and delivered as we agreed, please let me know if I can help with anything further. Best regards, Kevin

Posted 3 months ago

"Good communication, and speedy delivery"

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Posted 3 months ago

HI
Many thanks for your review, very pleased everything was received and delivered, please let me know if I can help with anything further. Best regards, Kevin

Posted 3 months ago

"Quality of typhoon drysuit even better than expected. Sales and service were helpful with delivery questions. Will definitely purchase from you again!"

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Posted 3 months ago

HI Kevin
Many thanks for your review and second order, very pleased everything was received and delivered, especially as it went to the USA.
Please let me know if I can help with anything further. Best regards, Kevin

Posted 3 months ago

"arrived late, badly packaged . all contents soaked in liquid. dont answer the phone. dont reply to my email. never give bad review but they leave me no choice. find somewhere else to buy online"

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Posted 3 months ago

HI Rena,
Many thanks for your review and I sincerely apologise for the packaging of the goods and delay in getting back to you. It certainly isn't the service we like to give. As I mentioned before it was exceptional personal circumstances for the delay. To be fair you did only give me 24hrs to reply as the shop is closed on a Tuesday when you left a message and emailed on Wednesday and reviewed on Friday.
Anyway, thank you for bringing this to our attention, as a result we have changed the way we pack the liquid items to stop this happening again.
I have fully refunded your account for the goods. I hope we may be able to try and help again in the future.
Best regards, Kevin

Posted 3 months ago

"The dry-bag was competitively priced, delivered free and very quickly. What's not to like?"

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Posted 4 months ago

HI Harry
Many thanks for your review, very pleased everything was received and delivered quickly, we always try to be competitively priced.
Please let me know if I can help with anything further. Best regards, Kevin

Posted 3 months ago

"Great range of products, clear descriptions of all stock, and of course speedy delivery, just in time for Christmas 👍🏼"

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Posted 4 months ago

"I am unable to comment, as this was a Christmas present to my son who won’t be opening the parcel till the 25 December"

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Posted 4 months ago

HI
Many thanks for your review, and Happy New Year.
I'm very pleased everything was received and delivered quickly, Hope the present was suitable, if not please give me a call on 01642 520234 and I'll sort it out for you.
Please let me know if I can help with anything further. Best regards, Kevin

Posted 3 months ago

"easy to place order, very fast delivery thank you."

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Posted 4 months ago

HI, Many thanks for your review.
Please let us know if we can be of any further assistance
Best regards, Kevin

Posted 3 months ago

"Very quick delivery"

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Posted 4 months ago

HI, Many thanks for your review.
We always try and dispatch goods the same day if possible.
Please let us know if we can be of any further assistance
Best regards, Kevin

Posted 3 months ago

"Good service. A lot of good products."

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Posted 4 months ago

HI, Many thanks for your review.
We always try and dispatch goods the same day if possible, and are always expanding our product range.
Please let us know if we can be of any further assistance
Best regards, Kevin

Posted 3 months ago

"I ordered several items from your store to Israel. The product description was accurate and the orders arrived within a few days. The service was excellent."

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Posted 4 months ago

HI Eli,
Many thanks for your review.
We always try and dispatch goods the same day if possible and everything is tracked on our international orders.
Please let us know if we can be of any further assistance
Best regards, Kevin

Posted 3 months ago

"Quick response to order."

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Posted 5 months ago

HI, Many thanks for your review.
We always try and dispatch goods the same day if possible.
Please let us know if we can be of any further assistance
Best regards, Kevin

Posted 3 months ago

"Fantastic customer service and a quick delivery"

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Posted 5 months ago

HI, Many thanks for your review.
We always try and dispatch goods the same day if possible.
Please let us know if we can be of any further assistance
Best regards, Kevin

Posted 3 months ago

"Great product and service. As they were local even hand delivered. Top job!"

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Posted 5 months ago

HI, Many thanks for your review.
We always try and make sure we get the products to our customers in the best way possible. :-)
Please let us know if we can be of any further assistance
Best regards, Kevin

Posted 3 months ago

"Prompt delivery of my dry bag and good comms confirming acknowlegment of address change for delivery."

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Posted 5 months ago

HI Paul,
Many thanks for your review.
We always try and dispatch goods the same day if possible, and make any changes our customer request
Please let us know if we can be of any further assistance
Best regards, Kevin

Posted 3 months ago

NS Watersports is rated 4.78 based on 191 reviews

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