NS Watersports Reviews

Name: NS Watersports
Address: NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage, Stockton on Tees
Rating: 4.71

4.7 Rating 972 Reviews

93 %

of reviewers recommend NS Watersports

4.7

Based on 972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

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NS Watersports 5 star review on 12th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied with the item I ordered, fast delivery, I recommend.”

Helpful Report

Posted 1 day ago

“Still waiting on my purchase and not even in the post yet (bought a number of days ago), so a bit premature to be asking a review!”

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Posted 4 days ago

“Very pleased with this cagoule, my XL size is a good fit ,like the orange colour for safety and with a hood I can easily be spotted if in difficulty, seems to be of good quality for the price.”

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Posted 1 week ago

“Found just what I wanted and it was dispached quickly”

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Posted 1 week ago

“Ordered a karabiner which was on offer at a very competitive price and it showed up as expected and very very well packaged! I wish there was more I can say but this is one of those cases where less says more, accurate, prompt delivery and a great price!”

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Posted 1 week ago

“A positive experience. Purchased 3 items, all of which arrived well packaged and as described.”

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Posted 1 week ago

“One stop shop for everything I need regarding kayaking, at a competitive price. Delivery to Northern Ireland was also prompt and accurate, as I was kept informed at every step, from purchase to receipt of goods. Highly recommend.”

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Posted 2 weeks ago

“Very helpful staff.”

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Posted 3 weeks ago

“I just got hit for a major custom fee, didn't mention that on the site, will be staying clear going forward.”

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Posted 3 weeks ago

Hi Joseph Many thanks for your order and review. I am really sorry to hear that your not happy with the order you have placed with us. Having had a look into your order/address, we have Ts&Cs stated on every listing on our website regarding custom fees/import taxes and we are not responsible for paying these. As of 01/01/21 the United Kingdom left the European Union as such we are now a non-EU country. Please be aware that Import Duty / Fees are applied when the goods arrive in the destination country. The receiver of the goods is responsible for paying the destination country’s Import Duty / Fees. Goods will be held by Customs until any outstanding payments are made. If payment is not made the goods will be delayed, returned to the sender or the goods destroyed. Northshore is NOT responsible for any Import Duty / Fees, does not know the amount to be paid nor has any contact with Customs in any destination country. Should the receiver refuse to pay the Import Duty / Fees (which is a legal requirement) ALL shipping charges both sending and returned costs the sender is billed will be deducted from any refund owed. By continuing with your order, YOU acknowledge and agree to these terms. I hope this doesn't stop you from shopping with us again in the future and many apologies for this. Kind Regards Jess

Posted 3 weeks ago

“The Typhoon drysuit that I purchased was competitively priced and arrived quickly. The purchasing process was simple and straightforward and I'll shop here again.”

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Posted 1 month ago

Hi Richard Many thanks for your order and review. I hope you like your dry suit and I am glad to see your experience shopping with us was 5 star. Hope you shop with us again soon. Kind Regards Jess

Posted 3 weeks ago

“I ordered a women's bouyancy aid which was out of stock in the size I wanted on a few other sites. The price was the best and ordering and confirmation were really fast - as was delivery to the Scottish Islands! Delighted - I don't usually bother to write reviews, but this was outstanding service, a great product and price and would highly recoomend.”

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Posted 1 month ago

Hi Helen Thank you for finding and choosing to shop with Northshore. I am glad to hear we could supply the Buoyancy Aid you were after. I hope you choose to shop with us again soon. Kind Regards. Jess

Posted 3 weeks ago

“Great to shop from for items I couldn't find in stock elsewhere”

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Posted 1 month ago

Hi Abigail Thank you for your order and review. I am glad we could supply the items you needed and I hope you shop with us again soon. Kind Regards Jess

Posted 3 weeks ago

“Great service, quick delivery. Decent products definitely recommend”

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Posted 1 month ago

“Great customer service. A member of staff really helped when there was a hiccup with stock on the website. Sorted a direct delivery from a manufacturer.”

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Posted 1 month ago

“Both items delivered quickly & well packaged Sizing as per chart perfect fit Definitely use again”

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Posted 1 month ago

“Delivered in reasonable time well packaged”

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Posted 1 month ago

“My order arrived the next day, very fast shipping. Very pleased with what I ordered and the speed it was delivered.”

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Posted 1 month ago

“Called to check availability and delivery timescales. Jess could not have been more helpful confirmed availability and promised dispatch same day. Shoes arrived as promised the following day. Great experience all round.”

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Posted 1 month ago

“I ordered Life Jacket. Very easy website to engage with. Very happy with the Life Jacket, very good quality and great price. Delivered very swiftly by Royal Mail.”

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Posted 1 month ago

“Great customer service and next day delivery 😀”

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Posted 2 months ago

NS Watersports is rated 4.7 based on 972 reviews