NS Watersports Reviews

Name: NS Watersports
Address: NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage, Stockton on Tees
Rating: 4.70

4.7 Rating 994 Reviews

93 %

of reviewers recommend NS Watersports

4.7

Based on 994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

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NS Watersports 5 star review on 12th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Swift and accurate delivery, excellent communication. I had chosen the wrong items in a couple of cases, and the return and refund process was easy, again with great communication. I don’t mind paying the return postage when it’s my own choice to return and no fault of the seller. I’d shop here again in a heartbeat.”

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Posted 6 hours ago

“Very impressed how easy it was to order. Alo impressed with deliverytiming.”

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Posted 4 days ago

“Customer service excellent. After placing an order with the company the item became unavailable. NorthShore Watersports first emailed me but unfortunately I hadn't checked my emails that day and they followed this up with a text explaining the issue. I called them and chose another design which they discounted owing to the issue. It was very good to find a company that I could call directly to resolve the problem. It is so normal now to receive bad customer service so I was very pleased to receive such good customer service on this occassion.”

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Posted 5 days ago

“Excellent quality product at a very competitive price”

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Posted 1 week ago

“Arrived on day said that it would be here...excellent service.”

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Posted 1 week ago

“Excellent quality SAR drysuit arrived quickly. Speed of delivery was top notch....well done NorthShore Watersports.”

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Posted 2 weeks ago

“A great product and super-fast delivery - much appreciated.”

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Posted 2 weeks ago

“Great Drysuit at a good price. Really quick delivery”

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Posted 3 weeks ago

“Order delivered punctually. I have always been pleased with the quality and value of NS Watersports clothing.”

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Posted 4 weeks ago

“Im sure NS Watersports are cool - My delivery was a disaster, miscomunication, lies, lateness and i ended up driving to Bridgend (over 160 miles travelled) to pick up my parcel. Not appreciated this service at all.”

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Posted 1 month ago

“Quick delivery by Royal Mail , good communication”

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Posted 1 month ago

“Ordered a waterproof camera bag on October 29th paid £10 for special delivery now November 3rd still not received my item”

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Posted 1 month ago

HI Steve, Many thanks for the review. Please accept our sincere apologies for the delay in dispatching your order, we couldn't find the camera bag we supposed to have so unfortunately we had to order from our supplier and the courier was late in delivering the order. We have dispatched the case today and will be you tomorrow and I've refunded you the carriage costs. Please accept my apologies once again for the delay and the service you have received. We hope we can be of service again in the future. Best regards, Kevin

Posted 1 month ago

“I purchased a Typhoon Drysuit from NS Watersports after speaking with a very knowledgeable guy. The suit arrived the next day. Excellent service.”

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Posted 1 month ago

“Quick service and delivery. Efficient and helpful with a replacement item when the one originally sent was faulty.”

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Posted 1 month ago

“Very happy with new paddle, this is the 2nd one, the 1st i run over with my van. I brought a replacement because they are a good cheap usable paddle that works well, considering the cost, the usual quick service from NS Watersports, many thanks”

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Posted 1 month ago

“Good price and prompt delivery”

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Posted 1 month ago

“Colis non reçu en raison de frais de douanes (non prévus). Mon facteur ne sachant ni lire ni écrire, je ne sais pas ou est mon colis.”

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Posted 1 month ago

“Fast delivery”

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Posted 1 month ago

“Easy to find what I wanted, great prices, easy purchase and prompt delivery”

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Posted 1 month ago

“Quality product with zero hassle.”

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Posted 2 months ago

NS Watersports is rated 4.7 based on 994 reviews